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Chapter 13: Sharing Scientific and Socia... > LIMITATIONS AND FUTURE RESEARCH - Pg. 221

Sharing Scientific and Social Knowledge in a Performance Oriented Industry LIMITATIONS AND FUTURE RESEARCH We acknowledge two limitations for our study. The first one is theoretical: a. The development of mutual trust and influ- ence leading to shared knowledge and the influence of information technology are all ongoing phenomena. In our study, these constructs were measured at a static point in time rather than as they develop. A fu- ture research could possibly investigate the relationship of ongoing changes to manu- facturing group performance, maintaining the same company sample. It would also be interesting to possibly relate the changes noted over time, with actual changes in both the social (mutual trust and influence) and the technical (information technology) ing to become reality. In such an environment scientists from different groups (Manufacturing, Quality and R&D) feel comfortable to look for others with the `missing piece of individual and social knowledge' to share. As shown by this study, influence is the second necessary condition for, and can lead to cooperative behavior among individuals and groups, especially where tacit knowledge has to be shared. It is only in such an environment that the IT made available may lead to innovative products. The findings of this study indicate that Manu- facturing, Quality and R&D groups have the op- portunity to develop mutual trust and influence through repeated periods of positive face-to-face or IT-based communication, social interaction and common goal accomplishment. Such behavioral features result to increased shared knowledge regarding the groups' common problems, pro- cedures and know-how. It is clearly illustrated