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Part Three. The Toolbox > Information design - Pg. 287

287 information design what is it? It's a visual model that represents the categorisation and flow of information across and within an application to meet customer expectations and goals. why do it? Do it to understand the best way to present information to customers to help facilitate achieving their goals. when to do it? Do it continuously, throughout the product development life cycle. how to do it? inforMation design