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Online communities have been around for decades, but it took recent advances in usability, widespread Internet adoption, and the proliferation of social media to make online communities and social networks something organizations could no longer afford to ignore.
The Internet on which the Web runs is a communications platform. Long before the Web, nerds with common interests found ways to talk amongst themselves. In fact, people using computers started to connect with each other during the early 1960s. Even before the Internet was introduced, military organizations and large corporations were implementing ambitious networks to share and store information.