Summary

In this chapter, we discussed the need for continuous improvement in process, product, and the people involved.

Knowing what we are doing, where we are heading, and where we should be heading is very important for a software project. Metrics and measurements can help us to evaluate our current situation and figure out what is to be done in order to improve it. We can evolve the process that we use over time to have greater effectiveness to deliver quality products. Nurturing people and helping them to evolve is also critical because that helps both, the individuals and the team, a great deal over time.