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Chapter 2: Understanding Disability and ... > Understanding Your Users

Understanding Your Users

One of the hardest things for developers who are trying to build accessible web sites is to successfully understand the needs of their users. You should consider the potential needs from a couple of different angles. First, you must think about the functional requirements of the users, such as the tasks they wish to achieve while using the site. That has an obvious impact on the functionality that the site requires, as well as the approach you should take toward information architecture.

Then there are the devices that your audience will use. Leaving aside AT for a moment, with the growth of smartphone usage, many of us now are using the Web on the go, so the mobile space is really important.

Image Note There is a very tight mapping between accessibility and the mobile Web. So many of the development practices you bring to creating content for mobile devices are also really good for accessibility!


  

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