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Chapter 8. Increasing Order Value > Offers Being Reasonable

Offers Being Reasonable

In most cases, the customer has certain interests/needs and is looking for products capable of addressing those needs. Therefore, the customer is usually pretty determined to choose products from a certain range. The customer is focused on products from a certain range, on products that have certain features, on products that can address certain needs.

The online store should never let the customer lose that focus, but rather help the customer to find the most appropriate products.


  

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