Fixing a Broken Search System

How does an organization in today’s challenging financial environment fix a search system that doesn’t work?

The choices are stark. You can patch the existing system. Search and content processing systems today are sufficiently complex that slapping a bandage on an ailing system may not work. And once a system begins to degrade, a quick fix will not often be an enduring one. In mission-critical failures, you have to get up and running quickly with full knowledge that another problem lies in the future. Your solution, therefore, is to budget to react and move from problem to problem in order to deliver “good enough” search.