Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.
Average Rating: ![]()
![]()
![]()
![]()
Based on 2 Ratings
"Great Overview and Dive into UX" - by tripda on 03-MAY-2011
Reviewer Rating: ![]()
![]()
![]()
![]()
![]()
I really enjoyed this book. It was easy and engaging to read and also offered great material for doing UX planning.
The book starts with a definition of the problems of UX design and some of the difficulties in engaging in this area of work. It is an often overlooked discipline by site builders and buyers alike. The first sections have some good advice on creating organizational energy around UX principles.
The later sections of the book get into the meat of discovery, heuristics, planning, etc. There are great examples and tips on how to move a project through the different phases from discovery of site purpose and needs all the way through wireframing, testing and more.
My favorite section is probably chapter 2 on Exploring the Problem. I like the tips and ideas around using hard data, common sense and expert knowledge to combine for the best solutions and possible ideas. I'm definitely in the "design to a solution" camp and found a bunch of very good ideas around really focusing on the needs that the project will fulfill. I think that mindset gets too easily lost in too many projects and is a major cause of failure in the end.
The last bit of the book is about how to work with different stakeholders in the development process. This too is a great section and worth the read alone ... although the entire book is definitely worth your time.
Anyway, definitely read this one if you have any interest or needs around the UX field.
Report as Inappropriate
"Review" - by johnrod on 17-OCT-2010
Reviewer Rating: ![]()
![]()
![]()
![]()
![]()
This is a comprehensive do-it-yourself description about many facets of the topic. The undercover manifesto values bottom-up change, delivery, timeliness, sociability, and action. There are details about critiques, deliverables, design process and problems, research, usability testing, and UX design. UX adoption begins in web design, and proceeds to check-up, integration, ownership, allies, education, persuasion, trust, stories, skills, and ROI. The content of the book has dynamic highlights, notes appear in side-boxes. It has tips for Agile as well as waterfall design. There are recommendations for using the process with various types of customers including developers, visual deisgners, content specialists, product owners, marketers, SEO specialists and senior managers. It talks about metrics, A/B testing, common design review pitfalls. Types of test include rapid iterative testing and evaluation, and remote. Tools range from sketching wireframes and storyboards, to apps, to dedicated sites. Research methods include feedback, surveys, and third-parties. Author sites www.cennydd.co.uk and twitter.com/boxman.
Report as Inappropriate
Top Level Categories:
Digital Media
Information Technology & Software Development
Sub-Categories:
Digital Media > Web Design & Development
Information Technology & Software Development > Web Development
Web Development > Usability