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Introduction

Introduction

The growth of personal computing in the past two decades of the 20th century put a new emphasis on user interface design. As part of user interface design, companies began to focus on the usability of a product. The term usability has its roots in the 14th century, but as computing technology became prevalent in the 1980s, the definition of usability changed toward not only making something functional and usable, but also maximizing the entire user experience with a product.

Despite the power of good user interface and usability design, you have to convince managers that usability testing is vital to the success of the company now and in the future. It’s important for you to understand how managers, marketers, and users think so you can craft a proposal that will win enthusiastic support for implementing usability testing in the company for which you work.


  

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