Entire Site
Free Trial
Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
- Create BookmarkCreate Bookmark
- Create Note or TagCreate Note or Tag
- DownloadDownload
- PrintPrint
Part 2: The Method > Analyze the Transcripts
Chapter 8. Analyze the Transcripts
Analyzing the transcripts has been described as both “powerful” and “painful.” The powerful part is the sheer amount of knowledge you process and represent in the resulting diagram. The painful part comes in the hours spent pulling behaviors out of the transcripts and finding patterns.
