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Jerry Porras, Stewart Emery, and Mark Thompson
Builders—people who do things because they want to build a meaningful life—have this odd notion that many of the people they meet are a potential member of their community or team—as a recruit, a customer, a vendor, a volunteer, a friend, you name it. Even ex-employees qualify because they could take one of those roles in their next job. Here’s where we are going with this: Would your behavior in working with others change if you knew in advance that your relationships would be long lasting? How would you build relationships if everyone you worked with, bought from, or served would always be your neighbor—or at least the smart, talented people you want to keep around?