Chapter 1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors Are Just the Tip of the Iceberg

Working with this toxic individual was one of the worst experiences in my life. It took a long time to recover from her abuse. It was difficult because others witnessed what was happening but were scared they might receive the same abuse so they did not want to get involved.

—Quote from study respondent

You have probably picked up this book because you are either suffering or have suffered the ravages of a toxic personality at work. Most people have. Does the opening quotation from our national study on toxic personalities, in which we interviewed and surveyed more than four hundred leaders, hit close to home? Maybe it resurrects memories of your own gut-wrenching experiences with toxic personalities at work