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Recognise anyone? > The indecisive, the ditherer, the hesitant - Pg. 14

14 Dealing with Difficult People can be very persuasive. They like to communicate as if they are talking to a child. Very annoying! The second know-all type dominates conversations and likes being the centre of attention. The problem is if they read press cuttings on a subject, they are an expert. Some know-alls are not above making up for any information or knowledge deficit by inventing a few facts. Our friend Bramson wrote: Know-alls' problems stem from a need for others to think of them as being important and respected. Usually people who are confronted with a situation involving a Know-all are faced with a frustration. This usually leads to tension in work relationships. ,