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Win at Work

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Table of Contents

Contents

About the author

Introduction

Part 1 The winning attitude

1 Winning attitude characteristic 1 The positive attitude

2 Winning attitude characteristic 2 Understanding yourself and what's important

3 Winning attitude characteristic 3 Believing

4 Winning attitude characteristic 4 Continuous improvement

5 Winning attitude characteristic 5 Passion

Part 2 Achievement and success

6 Your 100-day plan

7 Your winning personal image

8 Earning respect

9 Surround yourself with good people

10 Action is louder than words

11 The power of patience

12 The power of focus

Part 3 Winning in the workplace

13 The myths of workplace success

14 Be a champion of change

15 Big picture, little picture

16 The line (and how not to cross it)

17 Ten important etiquette tips

18 Political correctness

19 Being a good team player

20 Rules for building better workplace relationships

Part 4 Winning with people

21 First impressions

22 Outward focus

23 Two big hot buttons

24 Cold buttons

25 The way of words

26 Networking

Part 5 Dealing with stress and difficult people

27 Difficult situations and people

28 All stressed up and nowhere to go

Conclusion

Contents About the author Introduction Part 1: The winning attitude 1 Winning attitude characteristic 1: The positive attitude The three traits of a positive attitude 7; Attitude check 11 vii 1 3 7