Put Your Hose Away / 47 a challenge. We have often seen the `message from the top' become more coherent and unified when the request for unity `from below' becomes more benevolent and creative." "You're saying I should manage them a little better," Jean said. "Exactly." "With the key words being `benevolent' and `creative'?" "Those would be the key words." 16. Put Your Hose Away Wise leaders and high achievers come to understand that they can't hope to eliminate problems...and wouldn't want to.