Don't Throw the Quit Switch / 131 to us, and I mean really talking to us. From the heart. Loud and strong and with passion and without a darn script!" "So, how do you really feel about his talk?" "That he came across as a pathetic little ball of ego who doesn't deserve to lead this company because he re- fuses to put himself on the line. We would have been more motivated if he had called in sick." If you're in a situation where you have to give a talk to your people and you feel tense, like it's not coming from the heart, practice relaxing on the spot. If your legs start to shake, don't worry. It's just feedback time, and the feed- back from your body is that you're not relaxed. If you're relaxed, you cannot shake; it's physically impossible. Once you relax, you become a much better speaker. So don't just practice the talk you're going to give. Practice relax-