Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
156 / 100 Ways to Motivate Others Here's what the overly serious people miss: the fun, the creativity, the lighthearted ideas, the intuition, the good spirits, the easy energy, and the quick laughter that brings people close to each other. They miss that. So no wonder they fail at what they're doing. Anytime we take something that seriously, we will find ways to subtly and subconsciously run away from it all day. Secretly, we are like children. We resist the serious. America's most respected scholar on organizational lead- ership today is Warren Bennis. In his book On Becoming a Leader, Revised Ed. (Perseus Publishing, 2003), he stresses the difference between a leader and a manager: "The leader innovates; the manager administrates. The leader focuses on people; the manager focuses on systems and structure. The leader inspires; the manager controls. The leader is his