222 / 100 Ways to Motivate Others being liked, 84 telling the truth, great, 42 leadership is not, learn what, 153 leadership, servant, 78 three principles of, 38 leading from the front, 38 learning, keep, 152 Lee, Blaine, 153 level of choice, live at the, 125 liked, managers seeking to be, 83 limitation, refuse to buy their, 78-79 Lincoln, Abraham, 42, 158 list of things, one thing versus managing agreements and communication, 52 Marshall, General George C., 196 Matthews, William, 135 McKain, Robert J., 178 Mencius, 35 Mercado, Rodney, 68, 94, 135-137 messages damaging to morale and motivation, 26 minutes, using 10 well, 117-118 mistakes, managers', 50 Montgomery, Field Marshall, 109 morale and performance, taking full responsibility for your staff's, 36