151 Quick Ideas to Improve Your People Skills Forget all the superficial techniques you've learned about how to look at someone just above the brow line to show you're giving that person your attention. That's not authentic; that's BS. And people will know it. Focusing on all the superficial techniques of listening, acknowl- edging, and providing feigned eye contact is often a distraction from doing what we really need to be doing--which is living in the moment with that one person, in that one conversation. Looking someone in the eye comes naturally when you're lis- tening and engaged in the conversation. If you do this, you'll be much more productive in building relationships and winning people's trust. And you'll earn their respect. Epilogue Looking someone in the eye demonstrates your respect for others and confidence in yourself.