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1. |  By: Barrie G. Dale; Ton van der Wiele; Jos van Iwaarden Publisher: John Wiley & Sons Publication Date: 12-NOV-2007 Insert Date: 08-JUN-2009 Bookshelf Slots: 1.0 | Overview: Managing Quality
Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.
This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field
Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management
Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems
Material has been re-ordered and changes to terminology have been made to bring the book...
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2. |  CAPM®/PMP® Project Management Certification By: Joseph Phillips Publisher: McGraw-Hill Osborne Media Publication Date: 04-APR-2007 Insert Date: 04-JUN-2009 Bookshelf Slots: 1.0 | Overview: CAPM®/PMP® Project Management Certification
Get complete coverage of all the Certified Associate in Project Management (CAPM) and the Project Management Professional (PMP) exam topics from this comprehensive volume. Covering the Project Management Body of Knowledge (PMBOK), CAPM/PMP Project Management Certification All-in-One Exam Guide features learning objectives at the beginning of each chapter, expert exam tips, practice questions, and in-depth explanations. Detailed and authoritative, this book serves as both a complete certification study guide and an essential on-the-job reference.
Get full details on all exam topics...
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3. |  Six Sigma Business Scorecard: Creating a Comprehensive Corporate Performance measurement Sysytem By: Praveen Gupta Publisher: McGraw-Hill Osborne Media Publication Date: 12-DEC-2006 Insert Date: 04-JUN-2009 Bookshelf Slots: 1.0 | Overview: Six Sigma Business Scorecard: Creating a Comprehensive Corporate Performance measurement Sysytem
Praveen Gupta was at Motorola in 1987 when Bill Smith first proposed what has become Six Sigma, and has been working to improve processes ever since. Somewhere along the line Mr. Gupta became focused on the problems of relating corporate goals and profits to process changes. Mr. Gupta describes the history and practices of Six Sigma in a few succinct chapters. He goes on to compare and contrast Six Sigma measures with ISO 9000 measures and the measures used by the US's Baldrige award system. In the end he concludes that, while each contributes to improved processes, they do not tend to...
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4. |  The Six Sigma Project Planner: A Step-by-Step Guide to Leading a Six Sigma Project Through DMAIC By: Thomas Pyzdek Publisher: McGraw-Hill Osborne Media Publication Date: 21-MAR-2003 Insert Date: 04-JUN-2009 Bookshelf Slots: 1.0 | Overview: The Six Sigma Project Planner: A Step-by-Step Guide to Leading a Six Sigma Project Through DMAIC
The Six Sigma Project Planner shows Six Sigma Black Belts and Green Belts how to use project management tools to complete Six Sigma improvements on time and on budget.
The Planner provides dozens of reproducible project management tools for following the proven Define-Measure-Analyze-Improve- Control (DMAIC) process improvement format.
Readers who follow its guidelines will be able to quickly and effectively:
Determine a Six Sigma project's ROI
Correct problems in current processes
Develop and implement entirely new processes
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5. |  ISO 9000 Quality Systems Handbook, Fifth Edition By: David Hoyle Publisher: Butterworth-Heinemann Publication Date: 26-SEP-2005 Insert Date: 04-JUN-2009 Bookshelf Slots: 1.0 | Overview: ISO 9000 Quality Systems Handbook, Fifth Edition Since publication of the fourth edition in 2000, David Hoyle has
collected the experiences of organizations, quality managers and
auditors who have actually worked with the 2000 version of the ISO
9000 family of standards, and these are now presented in this new
edition of the leading quality management systems guide.
* The best-selling ISO quality management guide
* Authoritative, clear and unambiguous guidance on all aspects of
quality management systems from one of the world's foremost experts
on the ISO 9000 family of standards
* Fully updated to the latest experiences of working with...
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6. |  It Compliance And Controls: Best Practices for Implementation Publisher: John Wiley & Sons Publication Date: 04-APR-2008 Insert Date: 29-MAY-2009 Bookshelf Slots: 1.0 | Overview: It Compliance And Controls: Best Practices for Implementation
IT Compliance and Controls offers a structured architectural approach, a 'blueprint in effect,' for new and seasoned executives and business professionals alike to understand the world of compliance?from the perspective of what the problems are, where they come from, and how to position your company to deal with them today and into the future.
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7. |  Essentials of Enterprise Compliance By: Susan D. Conway; Mara E. Conway Publisher: John Wiley & Sons Publication Date: 06-OCT-2008 Insert Date: 29-MAY-2009 Bookshelf Slots: 1.0 | Overview: Essentials of Enterprise Compliance
Expert guidance for a proven compliance framework
Governing the Think Factory provides readers with an in-depth look at organizational compliance requirements within three major areas: corporate governance, operational compliance, and global migration/workforce compliance. It then shows how to manage compliance, with a look toward global future trends that will impact the compliance framework, helping businesses establish goals and improvement benchmarks going forward.
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8. |  How to Comply With Sarbanes-Oxley Section 404: Assessing the Effectiveness of Internal Control By: Michael J. Ramos Publisher: John Wiley & Sons Publication Date: 07-MAR-2008 Insert Date: 29-MAY-2009 Bookshelf Slots: 1.0 | Overview: How to Comply With Sarbanes-Oxley Section 404: Assessing the Effectiveness of Internal Control
Now fully revised and updated, the Third Edition of How to Comply with Sarbanes-Oxley Section 404: Assessing the Effectiveness of Internal Control is the perfect starting point for companies with no previous SOX experience. Packed with practice aids including forms, checklists, illustrations, diagrams, and tables, the new edition leads auditing professionals through every step of the audit processes associated with Section 404 compliance.
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9. | 
Applying Design for Six Sigma to Software and Hardware Systems By: Eric Maass; Patricia D. McNair Publisher: Prentice Hall Publication Date: 19-AUG-2009 Insert Date: 20-MAY-2009 | Overview: Applying Design for Six Sigma to Software and Hardware Systems This book provides a clear roadmap and guidance for developing
products—not only simple products, but also high tech,
information age products and systems involving both software and
hardware development. The book provides real and realistic
examples, so that the reader will have exactly what he or she needs
to successfully apply DFSS to systems, software, and hardware
development projects. The scope encompasses the development project
from the development, justification, and prioritization of the
business case and the associated project schedule, through the
developing of customer-driven...
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10. |  Best Practices in Lean Six Sigma Process Improvement: A Deeper Look Publisher: John Wiley & Sons Publication Date: 04-DEC-2007 Insert Date: 17-MAY-2009 Bookshelf Slots: 1.0 | Overview: Best Practices in Lean Six Sigma Process Improvement: A Deeper Look
Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.
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