Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
Collapse
Featured CategoriesCollapse
Personal & Professional Development
Communications
241. | 
Simple Strategies for Effective PowerPoint Presentations By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 31-MAR-2010 Insert Date: 01-APR-2010 Slots: 1.0 | Overview: Simple Strategies for Effective PowerPoint Presentations This Element is an excerpt from The Truth
About the New Rules of Business Writing (9780137153152) by
Natalie Canavor and Claire Meirowitz. Available in print and
digital formats.
How to make sure your PowerPoint
presentations ignite people--instead of sedating
them!
The speaker strides to the podium...turns
down the lights...presses Advance...and slide by slide, his speech
splashes across the screen so everyone can stare at the written
words and hear an oral version at the same time. Later you get a
handout that’s identical to the slides. A multisensory
experience? No, just a boring one....
|
242. | 
The Role of Listening in Asking the Right Questions By: Terry J. Fadem Publisher: FT Press Publication Date: 31-MAR-2010 Insert Date: 01-APR-2010 Slots: 1.0 | Overview: The Role of Listening in Asking the Right Questions This Element is an excerpt from The Art
of Asking: Ask Better Questions, Get Better Answers
(9780137144242) by Terry J. Fadem. Available in print and digital
formats.
It’s not just what you ask: It’s
what they hear! Master listening techniques that’ll help you
recognize what they’re really hearing when you ask
your question.
Half of asking any question is how it is
received and perceived, and whether it has had the intended impact.
Answers alone aren’t a full indication that you have
communicated effectively. There are two additional factors: how the
question was heard and what you do...
|
243. | 
To Tweet or Not to Tweet: Writing Effective Text Messages for Business By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 15-MAR-2010 Insert Date: 16-MAR-2010 Slots: 1.0 | Overview: To Tweet or Not to Tweet: Writing Effective Text Messages for Business This Element is an excerpt from The Truth
About the New Rules of Business Writing (9780137153152) by
Natalie Canavor and Claire Meirowitz. Available in print and
digital formats.
How to plan and write powerfully effective
business Tweets (and other super-short messages).
Increasingly, large organizations are
finding an active Twitter “presence” essential to
branding and customer interface. If you’re an entrepreneur, a
professional, or a consultant, Twitter can be great for your
purposes, too. But super-speeding the delivery system does not mean
you should short-shrift the writing process....
|
244. | 
How to Ask the Best Probing Questions By: Terry J. Fadem Publisher: FT Press Publication Date: 15-MAR-2010 Insert Date: 16-MAR-2010 Slots: 1.0 | Overview: How to Ask the Best Probing Questions This Element is an excerpt from The Art
of Asking: Ask Better Questions, Get Better Answers
(9780137144242) by Terry J. Fadem. Available in print and digital
formats.
Ask the probing questions that get you past
deceit, defensiveness, half-truths, secrecy, and misdirection.
Probing is aggressive follow-up questioning.
However, you are not just interested in keeping a continuous
discussion going. Probes are used to look for something other than
what the discussion, paper, or message has provided. You probe when
you encounter potential deceit, defensive behavior, half-truths,
challenges,...
|
245. | 
Thinking of Blogging?: Some Basic Ideas About Getting Started Effectively By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 15-MAR-2010 Insert Date: 16-MAR-2010 Slots: 1.0 | Overview: Thinking of Blogging?: Some Basic Ideas About Getting Started Effectively This Element is an excerpt from The Truth
About the New Rules of Business Writing (9780137153152) by
Natalie Canavor and Claire Meirowitz. Available in print and
digital formats.
The business guide to writing more
effectively on blogs and social networks.
The blogosphere is where we go for
information, ideas, and advice, whether we’re painting the
living room or searching for the best hotel in Timbuktu. Many
people now trust bloggers more than traditional authorities. For
corporations, blogs have become must-have vehicles for selling on a
more personal level. The exploding use of social...
|
246. |  Don't Be That Boss: How Great Communicators Get the Most Out of Their Employees and Their Careers By: Mark Wiskup Publisher: John Wiley & Sons Publication Date: 26-OCT-2009 Insert Date: 11-MAR-2010 Slots: 1.0 | Overview: Don't Be That Boss: How Great Communicators Get the Most Out of Their Employees and Their Careers
An executive coach shows you how better communication leads to productivity and profitability
Communication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don't Be That Boss, renowned executive coach Mark Wiskup shows you how to communicate effectively with colleagues and workers to create a healthy, productive, happy work environment.
The story follows two leaders through a typical workday and all their typical communications-including...
|
247. |  Can Do Writing™: The Proven Ten-Step System for Fast and Effective Business Writing By: Daniel Graham; Judith Graham Publisher: John Wiley & Sons Publication Date: 20-APR-2009 Insert Date: 10-MAR-2010 Slots: 1.0 | Overview: Can Do Writing™: The Proven Ten-Step System for Fast and Effective Business Writing
A simple, ten-step system for mastering the art of effective, persuasive business or technical writing
"The Grahams' system is the best way to transform data and ideas into meaningful information necessary to make profitable decisions. Their system works every time."
—Steven Laposa, PhD, MBA, Loveland Commercial Endowed Chair in Real Estate, Colorado State University
"The Grahams' straightforward program helps my teams create clear and concise reports, letters, and other documents with minimal effort. I want this program to become the standard for my teams."
—Bill Walter, Senior...
|
248. | 
How to Write a Successful Cover Letter, Not One That Sinks You By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 01-MAR-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: How to Write a Successful Cover Letter, Not One That Sinks You This Element is an excerpt from The Truth
About the New Rules of Business Writing (ISBN: 9780137153152)
by Natalie Canavor and Claire Meirowitz. Available in print
and digital formats.
How to write cover letters that raise you
above your competitors--way above them!
When employers ask for cover letters (even
with online applications) along with your credentials, they mean
it--they want a letter, not a spontaneous-looking e-mail or text
message. They will most definitely judge you on it. This is
perfectly fair. Employers want to see how you handle yourself in
writing: the better you can,...
|
249. | 
Writing a Business Report That Gets Read, Not Filed By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 02-MAR-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: Writing a Business Report That Gets Read, Not Filed This Element is an excerpt from The Truth
About the New Rules of Business Writing (9780137153152) by
Natalie Canavor and Claire Meirowitz. Available in print and
digital formats.
How to write reports that people actually
read—and then act upon!
Feel buried by requests for reports?
You’re not alone. With fewer face-to-face meetings and so
many collaborations to manage, report writing has become an even
more important skill. A successful report is easy to define:
It’s read and results in action. Write to be read.
Here’s how…. ...
|
250. | 
Struggle with the Issue, Not Each Other: Using Confrontation to Harvest Success By: Mark Thompson; Jerry Porras; Stewart Emery Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: Struggle with the Issue, Not Each Other: Using Confrontation to Harvest Success This Element is an excerpt from Success
Built to Last: Creating a Life that Matters (ISBN:
9780132287517) by Jerry Porras, Stewart Emery, and Mark
Thompson. Available in print and digital formats.
How to use carefully calibrated,
constructive confrontation to ignite your team’s best, most
passionate, most creative ideas.
The best thing you can do about contention
is throw fuel on the flames. You heard it right. Contention is
something enduringly successful people actually seek out:
gloves-off, brutally frank dialogue. These “naked
conversations” are not intended to be personally
abusive....
|
251. | 
Use Body Language to Enhance Your Questions By: Terry J. Fadem Publisher: FT Press Publication Date: 02-MAR-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: Use Body Language to Enhance Your Questions This Element is an excerpt from The Art
of Asking: Ask Better Questions, Get Better Answers
(9780137144242) by Terry J. Fadem. Available in print and digital
formats.
Improve your questioning skills by making
sure your body language aligns with your words.
Body language, hand gestures, and facial
expressions are all signals. The signals you send are as important
as your words. Hands–open palms up, palms down, fist
pounding, prayerful, folded–play a major role;–just be
sure your hand signals are consistent with your questions.
Don’t send mixed signals. Here are five ways managers...
|
252. | 
The Key to Acquiring Better and Quicker Information By: Terry J. Fadem Publisher: FT Press Publication Date: 02-MAR-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: The Key to Acquiring Better and Quicker Information This Element is an excerpt from The Art
of Asking: Ask Better Questions, Get Better Answers
(9780137144242) by Terry J. Fadem. Available in print and digital
formats.
How to choose the right type of
question to get the right piece of information at the
right time.
The kinds of questions that become part of a
manager’s normal repertoire will vary, depending on his role
and position. The most effective managers I’ve seen have
always been able to meet difficult situations with a new
question–one that the management team is not used to hearing.
They’re always able to summon a different type...
|
253. | 
Organize Your E-mail Before You Write By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: Organize Your E-mail Before You Write This element is an excerpt from The Truth
About the New Rules of Business Writing (ISBN: 9780137153152)
by Natalie Canavor and Claire Meirowitz. Available in print
and digital formats.
A practical, step-by-step plan for
organizing emails that communicate effectively to motivate the
actions you’re looking for.
Once you’ve thought about your goal,
your audience, and mapping your content, organizing your piece
logically should become a snap. Suppose you’re writing a memo
to introduce your staff to a new system for reporting their work
hours.......
|
254. | 
How to Share Good or Bad News by E-mail By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 02-MAR-2010 Slots: 1.0 | Overview: How to Share Good or Bad News by E-mail This Element is an excerpt from
The Truth About the New Rules of Business Writing
(ISBN: 9780137153152) by Natalie Canavor and Claire
Meirowitz. Available in print and digital formats.
How to deliver good news more
successfully--and deliver bad news in the most positive,
productive, and useful way possible.
Everything you write, even a garden-variety
e-mail, has a psychological impact. When you read a message, the
physical cues--tone of voice, expression, body language--are
missing. So, your innocent e-mail might send an entirely different
message than what you meant. Here’s an example of...
|
255. | 
Less Is More: The Proper Use of Graphics for Effective Presentations By: Jerry Weissman Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: Less Is More: The Proper Use of Graphics for Effective Presentations This Element is an excerpt from
Presenting to Win: The Art of Telling Your Story, Updated and
Expanded Edition (ISBN: 9780137144174) by Jerry Weissman.
Available in print and digital formats.
How to make presentation graphics work for
you, not against you or your audience--so you can drive your
message home, achieve buy in, and get action!
Think about a time when you attended a
presentation and the graphics didn’t work. What was the
problem? These are the most common answers my clients give:
“The graphics were cluttered.” “Too much on the
slide.” “The slide looked like an eye chart.”
“The...
|
256. | 
When Is It Best to Write a Letter Instead of an E-mail? By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 02-MAR-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: When Is It Best to Write a Letter Instead of an E-mail? This Element is an excerpt from The Truth
About the New Rules of Business Writing (ISBN: 9780137153152)
by Natalie Canavor and Claire Meirowitz. Available in print
and digital formats.
When to write a letter, not an e-mail--and
how to make sure that letter does the job!
Even in the digital age, businesspeople use
letters for building client relations, proposals, references,
invitations, and other formal occasions of the business world. In
each case, the step-by-step process will focus your thinking so you
come up with the right presentation. To achieve your goal,
consciously decide when...
|
257. | 
Three Fast and Easy Ways to Edit Your E-mails By: Natalie Canavor; Claire Meirowitz Publisher: FT Press Publication Date: 15-FEB-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: Three Fast and Easy Ways to Edit Your E-mails This Element is an excerpt from The Truth
About the New Rules of Business Writing (ISBN: 9780137153152)
by Natalie Canavor and Claire Meirowitz. Available in print
and digital formats.
Simple, quick, foolproof ways to supercharge
every email you write--and all your other business writing,
too!
“Kill the passive and commit to
action”: You’ve probably heard this before, and
it’s true. Cut inactive verbs and you’ll liven up your
writing enormously. What’s inactive? It’s easiest to
show you: “The road was crossed by the chicken.” Think
no one would say this? Here are everyday examples of...
|
258. | 
Don’t Make Them Think!: Creating the Best Flow for the Elements of any Great Presentation By: Jerry Weissman Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: Don’t Make Them Think!: Creating the Best Flow for the Elements of any Great Presentation This Element is an excerpt from
Presenting to Win: The Art of Telling Your Story, Updated and
Expanded Edition (ISBN: 9780137144174) by Jerry
Weissman. Available in print and digital formats.
Guide your audiences inexorably towards
action, by organizing your presentations so audiences can follow
them smoothly, and understand how every part fits together!
Your job as a presenter is to navigate for your audience: to
clarify the relationships among all parts of your story, and make
it easy for them to follow. There are proven techniques for
sequencing ideas logically to create a lucid and...
|
259. | 
Grabbing Your Audience’s Attention Immediately: If You Don’t, Your Presentation May Be Doomed By: Jerry Weissman Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: Grabbing Your Audience’s Attention Immediately: If You Don’t, Your Presentation May Be Doomed This Element is an ecerpt from Presenting
to Win: The Art of Telling Your Story (ISBN: 9780137144174) by
Jerry Weissman. Available in print and digital formats.
The world’s #1 corporate presentation
consultant teaches 7 proven techniques for grabbing your audience
from the get-go--and never letting go!
Picture your audience at the start of your
presentation. Where are their minds? Chances are, not on you. If
you were to launch into your presentation at full speed, describing
your product, service, or technology, you’d vault ahead of
them. Instead, capture them immediately, with an...
|
260. | 
Grab Your Audience’s Attention: First Impressions Set the Presentation On—or Off—Course By: Mark Magnacca Publisher: FT Press Publication Date: 01-FEB-2010 Insert Date: 28-FEB-2010 Slots: 1.0 | Overview: Grab Your Audience’s Attention: First Impressions Set the Presentation On—or Off—Course This Element is an excerpt from So What?:
How to Communicate What Really Matters to Your Audience (ISBN:
9780137158263) by Mark Magnacca. Available in print and
digital formats.
Create an irresistible “Positioning
Statement” that will make everyone want to know more
about you!
The cliche “You never get a second
chance to make a first impression” is absolutely right. And
the way you answer the question, “What do you do for a
living?” usually determines whether or not people will want
to listen to what you have to say. To get them engaged
immediately.......
|
©2013 Safari Books Online