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Communications


241. 

Crucial Conversations

Crucial Conversations

By: Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

Publisher: McGraw-Hill

Publication Date: 19-AUG-2011

Insert Date: 20-FEB-2012

Slots: 1.0

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The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”—Mark Victor Hansen, cocreator of the #1 New...

242. 

Power Sales Writing, Expanded Second Edition

Power Sales Writing, Expanded Second Edition

By: Sue Hershkowitz-Coore

Publisher: McGraw-Hill

Publication Date: 09-AUG-2011

Insert Date: 18-FEB-2012

Slots: 1.0

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High-impact language for today’s lightning-fast world of salesFilled with practical writing tips, shortcuts, and examples, Power Sales Writing brings you up to date in a world where e-mail, social media, and smart phones dominate sales communication. If you’re not highly skilled with the latest communication platforms, you’re missing sales opportunities. Power Sales Writing will get you there in no time!“Your customers can ignore your correspondence or you can read this book. It’s that simple!”—Larry Winget, television personality and #1 bestselling author of Shut Up, Stop Whining & Get a...

243. 

Campaign It!

Campaign It!

By: Alan Barnard; Chris Parker

Publisher: Kogan Page

Publication Date: 03-FEB-2012

Insert Date: 07-FEB-2012

Slots: 1.0

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Campaign It! provides a new definition and understanding of what makes a cause. It explains why, in our modern society, a communications campaign is the most powerful way to achieve success. And it demonstrates how it is possible to create and apply an irresistible communications campaign to any aspect of our professional and personal lives. Whatever the situation, we always need to influence others if we are to achieve our goals. Campaign It! can help you do that. It's written by leading professionals who demonstrate that communications can be created in such a way that the message becomes...

244. 

Understanding NLP, 2nd Edition

Understanding NLP, 2nd Edition

By: Frances Kay; Neilson Kite

Publisher: Kogan Page

Publication Date: 03-NOV-2011

Insert Date: 18-JAN-2012

Slots: 1.0

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Have you ever wondered how some people constantly achieve success in the workplace and in everyday life? Do you wish you knew more about how they think and behave? Understanding NLP will take you a step closer to sharing their success by showing you how to achieve personal and organizational goals. By applying the principles of NLP to the working environment and describing familiar situations in jargon-free language, it provides insights into interpersonal differences, selling and negotiation, influencing skills and the use of language. Further simplifying the key concepts of NLP and with...

245. 

Talk Normal

Talk Normal

By: Tim Phillips

Publisher: Kogan Page

Publication Date: 03-SEP-2011

Insert Date: 18-JAN-2012

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Tim Phillips has been a journalist for 20 years, and during that time he has been slowly driven crazy by bad spokespeople: the jargon, the evasiveness, the inability to make a point or to answer a direct question. Now that every company has a small army dedicated to communications, the problem seems to be getting worse. That's why we should stop thinking about spin and management, and start concentrating on talking like human beings. Is this possible? Talk Normal is an attempt to find out. Based on the author's blog, www.talknormal.co.uk it's full of excruciating examples of corporate...

246. 

Persuasion & Influence For Dummies®

Persuasion & Influence For Dummies®

By: 

Publisher: For Dummies

Publication Date: 20-DEC-2011

Insert Date: 13-JAN-2012

Slots: 1.0

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Many people want to gain trust or support in business and throughout life, but the true skill is doing so in a charming fashion! Whether you're convincing the boss about your much-deserved promotion or a busy restaurateur to offer a better table, the power of persuasion can help improve and increase your successes. Elizabeth Kuhnke, author of the bestselling Body Language For Dummies, guides the reader through easy-to-implement techniques that can turn a timid person into someone bursting with self confidence and the ability to influence. Topics covered will include: The key...

247. 

Brilliant NLP, 2nd Edition

Brilliant NLP, 2nd Edition

By: David Molden; Pat Hutchinson

Publisher: Pearson Life

Publication Date: 15-JUN-2010

Insert Date: 30-DEC-2011

Slots: 1.0

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Have you ever wondered how it is that two people faced with the same set of circumstances can produce opposite results? How some people seem to be able to achieve more whilst still remaining cool, calm and collected? There are people who just seem to have life sorted out the way they want it. We may refer to the more successful people as lucky but in fact Neuro Linguistic Programming (NLP) shows it's nothing to do with luck and everything to do with how we think. NLP is a powerful set of tools for making things happen for you at work and in life. Now ...

248. 

Persuasive Writing

Persuasive Writing

By: Peter Frederick

Publisher: Pearson Business

Publication Date: 05-APR-2012

Insert Date: 30-DEC-2011

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Struggling to draft a job application that stands out from the rest? Need to inject some energy into your business pitch but not sure how?Can't quite figure out what your reader really wants to hear? Whatever the situation, if you want great results from your writing, you need to get persuasive. Developed from powerful techniques consistently proven in the world of multi-million pound commercial bid writing, Persuasive Writing reveals the most efficient and effective ways to make your words work, time after time. Discover how to: Transform any document into...

249. 

Personal Impact

Personal Impact

By: Amanda Vickers; Steve Bavister; Jackie Smith

Publisher: Prentice Hall Life

Publication Date: 15-DEC-2008

Insert Date: 30-DEC-2011

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Have you ever missed out on a job or promotion because you didn’t make a positive impression? Would you like to be able to influence people and assert yourself more confidently? Do people remember your colleagues but forget you?   Achieving what you want in life depends largely on the impact you have on others. You only get one first impression, but in today’s world, people are so busy and distracted that it’s harder than ever to make a real impact on someone’s life. Personal Impact tells you everything you need to know to be able to connect with people quickly, easily and...

250. 

Brilliant Cover Letters

Brilliant Cover Letters

By: James Innes

Publisher: Pearson Business

Publication Date: 27-JAN-2010

Insert Date: 30-DEC-2011

Slots: 1.0

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Brilliant Cover Letters is the definitive book on cover letters, authored by James Innes, the Founder and Managing Director of The CV Centre – the UK's leading CV consultancy – responsible for writing many tens of thousands of cover letters annually. The advice given is tried, tested and proven on a daily basis within The CV Centre.   Brilliant Cover Letter includes free bonuses such as cover letter templates available for download and immediate use – and suitable for pretty much all purposes, from graduates to executives, and including templates for 'special cases', e.g....

251. 

Brilliant Copywriting

Brilliant Copywriting

By: Roger Horberry

Publisher: Pearson Business

Publication Date: 27-JAN-2010

Insert Date: 30-DEC-2011

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If you’ve ever struggled to craft a persuasive message that really hits the spot you’ll know it’s harder than it looks. Wouldn’t it be helpful to have an expert on hand to give you tips and tricks? Someone who could pass on their knowledge and know-how? Someone who told you how the professionals really do it? Well, that’s exactly what this book does for aspiring copywriters. Think of it as a rocket-assisted launch for your writing career.   Brilliant Copywriting is packed with practical techniques to help anyone who works with words to improve their writing....

252. 

Brilliant Pitch

Brilliant Pitch

By: Shaun Varga

Publisher: Pearson Business

Publication Date: 27-JAN-2010

Insert Date: 30-DEC-2011

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In business, there is a moment when everyone has to make a pitch; it might be your own personal OK Corral, when the consequences of failure are too painful to even contemplate, but it will always be an occasion where the outcome really matters. Brilliant Pitch  will equip people to tackle pitch situations (however tough), improve their own skills and, importantly, leave them enthused about the idea of pitching and looking forward to the next one. It will do so first by outlining how to approach any pitch, then how to tailor the approach in different...

253. 

How to Run a Great Workshop

How to Run a Great Workshop

By: Nikki Highmore Sims

Publisher: Pearson Business

Publication Date: 26-OCT-2006

Insert Date: 30-DEC-2011

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You’ve been asked to run a training session, workshop or meeting. What you need now is a foolproof way of making it both memorable and enjoyable to run – and to know that what you are doing will achieve the desired outcome and have lasting positive effects on your team. Anyone who has ever endured 'death by powerpoint' or a dry 'chalk and talk' session knows how not to do it, but how do you make sure that you get it right? This interactive guide is designed especially for busy managers - people whose main role is not training – and will take you through a...

254. 

Brilliant Email

Brilliant Email

By: Dr Monica Seeley

Publisher: Prentice Hall

Publication Date: 06-DEC-2010

Insert Date: 14-DEC-2011

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Brilliant Email will show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance.   Using this book, you will learn how to: - Reduce the volume of email you deal with each day; - Write your message clearly and in an appropriate style; - Select when to use email and when to use an alternative; - Slim down the size of your mailbox; - Use your email software to manage the flow of email traffic; - Help your colleagues to use email more effectively.   The principles in this book have been developed over the last...

255. 

Brilliant Body Language

Brilliant Body Language

By: Max Eggert

Publisher: Prentice Hall

Publication Date: 12-OCT-2010

Insert Date: 14-DEC-2011

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Take your communication skills to a whole new level and understand what people really think and feel. What is said is often not what is meant, yet most of us don’t know how to ‘read between the lines’. Something like an astounding 70% of communication is non-verbal! If you want to be persuasive, build rapport, create a positive impression – be an all-round brilliant and effective communicator – Brilliant Body Language is essential reading.   Written by a psychologist with extensive experience helping people hone their interpersonal skills, this book will show you how to read and...

256. 

How to coach with NLP

How to coach with NLP

By: Robbie Steinhouse

Publisher: Prentice Hall Business

Publication Date: 15-JUN-2010

Insert Date: 14-DEC-2011

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Improve your ability to understand, interact and communicate with others using the skills of coaching and NLP.   This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis – an important NLP tool.   ...

257. 

Brilliant NLP Workbook

Brilliant NLP Workbook

By: David Molden; Pat Hutchinson

Publisher: Pearson Business

Publication Date: 12-OCT-2010

Insert Date: 14-DEC-2011

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In this new workbook, NLP trainers, David Molden and Pat Hutchinson, have gathered the very best NLP techniques from years of teaching and training people from all walks of life. Each exercise has been chosen for maximum impact to ensure brilliant results, every time. Designed as a complete, step-by-step programme, it details every core aspect of NLP, from creating compelling outcomes and changing old habits right through to personal strategies for success and modelling excellence. Ideal for personal or professional use, it provides an invaluable resource to help you or your clients achieve...

258. 

How You Can Talk to Anyone in Every Situation

How You Can Talk to Anyone in Every Situation

By: Emma Sargent; Tim Fearon

Publisher: Prentice Hall Life

Publication Date: 08-NOV-2010

Insert Date: 14-DEC-2011

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There aren’t many people who really embrace the idea of entering a room full of strangers and being expected to make conversation. Likewise most people shy away from small talk situations with people they have little or nothing in common with.   But there are some people seem to do it so well. We’ve all watched them enviously as they walk into a room of strangers, take command and move seamlessly and effortlessly from group to group, dazzling with their confidence and charm, and entertaining with their witty repartee and interesting anecdotes. We on the other hand, hover on the sidelines...

259. 

How to Argue

How to Argue

By: Jonathan Herring

Publisher: Prentice Hall Life

Publication Date: 22-MAR-2010

Insert Date: 14-DEC-2011

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Written by a leading lawyer with first-hand experience of some of the toughest arguments, How to Argue is a fun, entertaining and no-holds-barred guide to everything you need to know about arguing. We all do it every day; arguing is part of life. We can do it unknowingly, sometimes subtly and sometimes very explosively, but however we do it, most of us know that we argue badly. Imagine being able to face any argument free of the fear, confusion and intimidation that your opponent is probably experiencing. Imagine knowing that, win or lose, your argument has been made convincingly,...

260. 

Presentation SECRETS

Presentation Secrets: Do What you Never Thought Possible With Your Presentations

By: 

Publisher: John Wiley & Sons

Publication Date: 20-SEP-2011

Insert Date: 26-NOV-2011

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Plan, create, and deliver amazing presentations!Alexei Kapterev's online presentation on presentations has seen more than one million views, all with no advertising or promotion. Building on this hit, he now brings us Presentation Secrets outlining his successful tactics for planning, producing, and presenting memorable and unique presentations. The author shares his insight, wisdom, and advice with impressive clarity and detail, covering the three main components required to a presentation: storyline design, slide design, and delivery. Presentation Secrets lets you get to work immediately,...