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Management
361. |  The Manager's Pocket Guide to Employee Relations By: Terry L. Fitzwater Publisher: HRD Press Publication Date: 01-JAN-1999 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Employee Relations
This pocket guide is packed with insight and key skills for those new to the process of management or anyone needing new ideas and tools concerning relationship management. It provides survey materials to help managers evaluate and assess skills and policies in order to identify areas where change may be necessary. Also included are suggestions on programs and philosophies in order to increase an employee's desire to remain with an organization. This book helps define how management practices and styles, organization policies and procedures, and employment laws impact employee...
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362. |  The Manager's Pocket Guide to Documenting Employee Performance By: Terry L. Fitzwater Publisher: HRD Press Publication Date: 01-JAN-1998 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Documenting Employee Performance
This guide will help you document and change unwanted work behaviors before they become issues for termination. It includes information on a four-step progressive discipline process and how to apply it; clarifying gaps in execution vs. gaps in knowledge; behavior modification through corrective action; a process for documenting performance issues; and a look at the legal framework surrounding discipline. This guide provide a quick and valuable source for any manager or HR professional. If you are seeking an easy to read and comprehensive source for managing downsizing - this is it.
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363. |  50 Activities for Developing Supervisory Skills By: Ian Nicholls Publisher: HRD Press Publication Date: 01-JAN-1993 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Developing Supervisory Skills
Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials.
Training Objectives:
Define the role of the supervisor
Develop key supervisory skills, including planning, organizing, and controlling
Improve communication skills
Develop skills for running effective meetings.
Training Methods:
Brainstorming sessions
Case studies
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364. |  50 Activities for Developing People Skills By: Jaqueline Stewart; David Couper Publisher: HRD Press Publication Date: 01-JAN-2004 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Developing People Skills
Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials.
Training Objectives:
Improve interpersonal skills
Enhance management performance
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365. |  50 Activities for Coaching/Mentoring By: Donna Berry; Charles Cadwell; Joe Fehrmann Publisher: HRD Press Publication Date: 01-JAN-1993 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Coaching/Mentoring
Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials.
Training Objectives:
Introduce mentoring concepts and peer guidance techniques
Develop skills to express performance improvement goals clearly
Create open, trusting relationships
Refine managers' skills in providing constructive feedback.
Training Methods:
Team games
Group discussions
Icebreakers
Role-plays
Questionnaires and written exercises.
Most of the activities take 1 hour or less, 6 take between 1 and 2...
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366. |  A Compendium of Icebreakers, Energizers and Introductions By: Andy Kirby Publisher: HRD Press Publication Date: 01-JAN-1992 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: A Compendium of Icebreakers, Energizers and Introductions
Select from 75 quick exercises to break down barriers, increase motivation, and provide the best possible start to your training program. Compiled by a team of five trainers with a wide variety of experience, the games represent a rich mixture of styles and an extensive range of approaches. There is an index of activities by objective to help you choose the most appropriate activity for your application, and fully reproducible participant materials are included to save you hours of preparation time.
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367. |  50 Activities for Managing Stress By: Roy Bailey Publisher: HRD Press Publication Date: 01-JAN-1992 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Managing Stress
Activities cover: Understanding stress;Types of stress; Stress and performance; Sources of stress; Managing stress. Training Objectives: identify the various forms of stress; Decide which types of people may be susceptible to stress; Examine the different sources of stress and the impact on people and their performance; Examine the kinds of coping strategies that individuals and groups use and how these strategies affect performance.
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368. |  50 Activities for Developing Counseling Skills in Managers By: Roy Bailey Publisher: HRD Press Publication Date: 01-JAN-2008 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Developing Counseling Skills in Managers
Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials.
raining Objectives:
Enable managers to concentrate on the personal views, feelings, and opinions of their staff
Encourage person-centered rather than role-centered management
Improve interpersonal skills
Ensure that organizational goals are achieved.
Activities:
Provide complete coverage of the four stages of counseling:
Rapport and relationship building
Challenging problems
Problem exploration and...
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369. |  50 Activities for Developing Management Skills, Volume 2 By: Teresa Williams Publisher: HRD Press Publication Date: 01-JAN-1992 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Developing Management Skills, Volume 2
Each volume includes carefully developed management training activities with: Training Objectives; Detailed Trainers Notes and Guidelines; Reproducible Participant Materials;Volume 2 skills focus on: Meetings; Discipline; Leadership; Providing Feedback; Volume 2 activities include: Agendas and Meetings; The Indecisive Manager; Behavior and Problem Solving; Managing at a Distance; Sharing and Explaining
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370. |  50 Activities for Developing Management Skills, Volume 1 By: Lelslie Rae Publisher: HRD Press Publication Date: 01-JAN-1990 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Developing Management Skills, Volume 1
With the 50 Activities for Developing Management Skills titles you will save valuable hours in researching and developing new activities. Your managers will master key skills and gain new insights from these proven, ready-to-use exercises, role-plays, and icebreakers. Volume 1 skills focus on: Interpersonal Relations; Performance Appraisal; Self-Development; Teamwork. Volume 1 activities include: Action Planning; Activity Appraisal; The In-Tray; Real Time Priorities; The Goldfish Bowl.
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371. |  Polarity Management™: Identifying and Managing Unsolvable Problems By: Barry Johnson PhD Publisher: HRD Press Publication Date: 01-JAN-1996 Insert Date: 19-AUG-2011 Slots: 1.0 | Overview: Polarity Management™: Identifying and Managing Unsolvable Problems
Some complex problems simply do not have "solutions." The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. This is an exceptional title for use as a text in university level courses on management. Included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems.
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372. |  First Line Supervision, Fifth Edition By: Charles M Cadwell Publisher: AMACOM Publication Date: 12-JAN-2006 Insert Date: 16-AUG-2011 Slots: 1.0 | Overview: First Line Supervision, Fifth Edition
Join the thousands of supervisors who have stepped up to their new roles with this self-study classic.
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373. |  Delegating for Business Success By: Janis F Chan Publisher: AMACOM Publication Date: 30-JUN-2004 Insert Date: 16-AUG-2011 Slots: 1.0 | Overview: Delegating for Business Success
Empower staff and the organization with savvy delegation skills for 21st-century success.
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374. |  What Managers Do, Fourth Edition By: William R Allen; Harold L Gilmore Publisher: AMACOM Publication Date: 12-NOV-1993 Insert Date: 16-AUG-2011 Slots: 1.0 | Overview: What Managers Do, Fourth Edition
Techniques for better planning, organizing, directing, staffing and controlling.
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375. |  Master Data Management in Practice: Achieving True Customer MDM Publisher: John Wiley & Sons Publication Date: 05-JUL-2011 Insert Date: 10-AUG-2011 Slots: 1.0 | Overview: Master Data Management in Practice: Achieving True Customer MDM
Expert guidance for Master Data Management (MDM) implementation
Master Data Management in Practice provides a logical order toward planning, implementation, ongoing management, and advanced practices of Customer MDM with tables, graphs, and charts. Authors Dalton Cervo and Mark Allen show organizations how to implement Master Data Management (MDM) within their business model to create a more quality controlled approach for sucessfully managing and maintaining their customer master data. This book focuses on techniques that can improve data quality management, lower data maintenance...
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376. |  Forecasting and Management of Technology, Second Edition Publisher: John Wiley & Sons Publication Date: 12-JUL-2011 Insert Date: 10-AUG-2011 Slots: 1.0 | Overview: Forecasting and Management of Technology, Second Edition
Published in 1991, the first edition of Forecasting and Management of Technology was one of the leading handful of books to deal with the topic of forecasting of technology and technology management as this discipline was emerging. The new, revised edition of this book will build on this knowledge in the context of business organizations that now place a greater emphasis on technology to stay on the cutting edge of development. The scope of this edition has broadened to include management of technology content that is relevant to now to executives in organizations while updating and...
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377. |  More balls than most: Juggle your way to success with proven company shortcuts By: Lara Morgan Publisher: Infinite Ideas Publication Date: 11-MAY-2011 Insert Date: 22-JUL-2011 Slots: 1.0 | Overview: More balls than most: Juggle your way to success with proven company shortcuts
In More balls than most Lara Morgan shares secrets that will be inspiring for both young entrepreneurs and established businessmen and women, as well as chief executives faced with difficult decisions about the future of their companies. She shows the reader how to run a successful business and still (nearly) have a work/life balance, have the confidence (and tricks) to make those vital first contacts, take the creative decisions that will set their business apart from the rest and inspire their teams to be creative and celebrate their success. The book is interspersed with examples from...
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378. |  By: Arthur V. Hill Publisher: FT Press Publication Date: 21-JUL-2011 Insert Date: 21-JUL-2011 Slots: 1.0 | This is the perfect "field manual" for every
supply chain or operations management practitioner and student. The
field's only single-volume reference, it's uniquely convenient
and uniquely affordable. With nearly 1,500 well-organized
definitions, it can help students quickly map all areas of
operations and supply chain management, and prepare for case
discussions, exams, and job interviews. For instructors, it serves
as an invaluable desk reference and teaching aid that goes far
beyond typical dictionaries. For working managers, it offers a
shared language, with insights for improving any...
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379. |  Customer Data Integration: Reaching a Single Version of the Truth Publisher: John Wiley & Sons Publication Date: 04-AUG-2006 Insert Date: 20-JUL-2011 Slots: 1.0 | Overview: Customer Data Integration: Reaching a Single Version of the Truth
"Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer.' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI). This is the best book that I have seen on the subject. Jill Dyché is to be complimented for her thoroughness in interviewing executives and presenting CDI."
-Philip Kotler, S. C. Johnson
Distinguished Professor of International Marketing Kellogg School of...
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380. |  The Mindful International Manager By: Jeremy Comfort; Peter Franklin Publisher: Kogan Page Publication Date: 01-DEC-2010 Insert Date: 15-JUL-2011 Slots: 1.0 | Overview: The Mindful International Manager
The Mindful International Manager tackles the management situations that international managers have to handle every day. Written to be accessible to non-native English speakers, it quotes the experiences and insights of practicing international managers and describes differences and difficulties as well as the skills and competences. Equipping readers with the techniques and knowledge to motivate and manage their teams, this book shows how to clarify local vs. international roles, support and develop a team, organize and coordinate boundaries of time and distance, and win commitment...
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