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Technology Management


41. 

Changing how you manage and communicate change

Changing how you manage and communicate change

By: Naomi Karten

Publisher: IT Governance Ltd

Publication Date: 31-MAR-2009

Insert Date: 13-JUN-2013

Slots: 1.0

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Order today and transform the way you manage and communicate change in your business! How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way? Do you have more changes coming up? People's reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business. 'Changing...

42. 

IT Induction and Information Security Awareness

IT Induction and Information Security Awareness

By: Valerie Maddock

Publisher: IT Governance Ltd

Publication Date: 09-FEB-2010

Insert Date: 13-JUN-2013

Slots: 1.0

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The only guide on the market to cover IT Induction and Information Security Awareness! Where your information security is concerned, prevention is better than cure. If you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information security breaches tend to occur as a result of human, as well as technological, failings. However, the human factor usually receives far less attention. Training Computer systems are complex, so people who work with them often need to be trained in how to use...

43. 

IT Governance: A Pocket Guide

IT Governance: A Pocket Guide

By: Alan Calder

Publisher: IT Governance Ltd

Publication Date: 01-MAY-2007

Insert Date: 13-JUN-2013

Slots: 1.0

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An Introduction to IT Governance If you are unsure what IT governance is, or how it is relevant to your business, this pocket guide is for you. It outlines the key drivers for IT governance in the modern global economy, with particular reference to corporate governance requirements and the need for companies to protect their information assets. IT Governance for "Non-geeks" The guide examines the role of IT governance in the management of strategic and operational risk. It also looks at the most important considerations when setting up an IT governance framework, and introduces...

44. 

IT Governance: Guidelines for Directors

IT Governance: Guidelines for Directors

By: Alan Calder

Publisher: IT Governance Ltd

Publication Date: 28-APR-2005

Insert Date: 13-JUN-2013

Slots: 1.0

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"A director's guide to IT governance This book is an essential read for those sitting on the board of any organisation that wants to secure its information, its intellectual property and its competitive advantage. Written for a non-technical, commercially-minded audience, this book offers a comprehensive introduction to the critical subject of IT governance. Why is IT governance important? Your business will stand or fall on the quality of its IT governance. Information technology can enable you to improve your operations and cut costs. And by changing the way you deal with your...

45. 

IT Governance: Implementing Frameworks and Standards for the Corporate Governance of IT

IT Governance: Implementing Frameworks and Standards for the Corporate Governance of IT

By: Alan Calder

Publisher: IT Governance Ltd

Publication Date: 13-MAR-2009

Insert Date: 13-JUN-2013

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Use an IT Governance strategy to reduce risk An Introduction for Directors and IT professionals The modern organisation is increasingly working within the context of corporate governance. The subject dictates their day-to-day and strategic activities, especially corporate information asset risk management and investment, and the ICT infrastructure within which those information assets are collected, manipulated, stored and deployed. But what is corporate governance, and why is it important to the IT professional? Why is IT governance important to the company director, and what do...

46. 

IT Governance to Drive High Performance

IT Governance to Drive High Performance

By: Robert Kress

Publisher: IT Governance Ltd

Publication Date: 09-MAR-2010

Insert Date: 13-JUN-2013

Slots: 1.0

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This book will show you the state-of-the-art IT governance model that was developed by the largest consulting firm in the world! This pocket guide provides you with an insider's detailed description of Accenture's IT governance policy and details its governance structure. It will show how effective IT governance links IT strategy and IT decisions to Accenture's business strategy and business priorities. Following the best practices approach set out in this pocket guide will serve as an excellent starting point for any organisation with ambitions to achieve high...

47. 

ITIL Foundation Essentials: The exam facts you need

ITIL Foundation Essentials: The exam facts you need

By: Claire Agutter

Publisher: IT Governance Ltd

Publication Date: 06-SEP-2012

Insert Date: 12-JUN-2013

Slots: 1.0

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"The exam facts you need to pass your ITIL® Foundation Exam ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes. Project managers, who are looking to expand their qualifications, and IT contractors or consultants, who don't want to take...

48. 

Running IT Like a Business: A Step-by-Step Guide to Accenture's Internal IT

Running IT Like a Business: A Step-by-Step Guide to Accenture's Internal IT

By: Robert E. Kress

Publisher: IT Governance Ltd

Publication Date: 18-OCT-2011

Insert Date: 12-JUN-2013

Slots: 1.0

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"Uncover the secrets of an award-winning IT function and apply them to your business! Global management, technology and outsourcing company Accenture has achieved incredible results through the transformation of its IT function. It has doubled its revenues in ten years, significantly decreased its IT spending despite an increase in workforce of nearly 300%, and its number of satisfied customers is growing and growing. Discover how it has achieved this, and how you can realize similar benefits in your organization. The key to unlocking your IT function's hidden potential Running IT...

49. 

Greening the Data Center: A Pocket Guide

Greening the Data Center: A Pocket Guide

By: George Spafford

Publisher: IT Governance Ltd

Publication Date: 02-APR-2009

Insert Date: 11-JUN-2013

Slots: 1.0

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Save the planet, and save money too! The information economy depends on the old energy economy. Without the electricity that powers computer and communications systems, no IT business could function. Moreover, computers use a lot of electricity. Much of the world's electricity is generated in coal- or gas-fired power stations. So the more electricity computers use, the bigger their carbon footprint. Forward planning Information is vital to how you understand your customers and increase your sales. Almost certainly, this information will be stored and updated...

50. 

IT Asset Management: A Pocket Survival Guide

IT Asset Management: A Pocket Survival Guide

By: Martyn Hobbs

Publisher: IT Governance Ltd

Publication Date: 04-AUG-2011

Insert Date: 11-JUN-2013

Slots: 1.0

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"Implement Asset Management and reap the rewards! IT Asset Management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management for elements found in the business environment, namely software and hardware. Build your hardware asset listing first Software is one of the most critical elements of information and communications technologies and most organisations have huge investments in software, whether internally developed or external procured. However, with a major objective of IT Asset Management usually being...

51. 

Leading for Success

Leading for Success

By: Sarah Cook

Publisher: IT Governance Ltd

Publication Date: 24-FEB-2009

Insert Date: 11-JUN-2013

Slots: 1.0

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Every business, especially in today's troubled economic climate, has to adapt to change. And the IT department of a business will always find itself at the cutting edge of such changes. Change requires leadership. Impressive technical and administrative skills are not enough, and people in IT departments are now increasingly expected to use their soft skills as well. IT is no longer merely a back-office function. People in IT are now being called on to drive through improvements in the wider operations of their business. Both as agents and enablers of change, IT professionals need...

52. 

Practical IT Service Management: A Concise Guide for Busy Executives

Practical IT Service Management: A Concise Guide for Busy Executives

By: Thejendra BS

Publisher: IT Governance Ltd

Publication Date: 18-MAR-2008

Insert Date: 11-JUN-2013

Slots: 1.0

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What do you have to do to make sure that IT headaches will not jeopardise your business? Today, your IT system is no longer an optional extra. Instead, it is integral to how you demonstrate your core competences. A stitch in time saves nine... Getting to grips with IT service management is crucial for managers as well as for technical specialists. It is not enough for the manager of an IT department to have an up-to-date knowledge of the latest technical developments. If you want your company to succeed, everyone in the IT department must also understand how...

53. 

IT Regulatory Compliance in the UK

IT Regulatory Compliance in the UK

By: Alan Calder

Publisher: IT Governance Ltd

Publication Date: 01-MAY-2007

Insert Date: 11-JUN-2013

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In today's computer-driven world, every modern business depends on its information technology. This means that IT systems have to be protected and regulated. If you run a company that is based in or has a presence in Britain, you need to be familiar with the UK laws and standards that relate to IT governance. This pocket guide provides you with a concise and accessible guide to the relevant UK legislation, including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Regulation of Investigatory Powers Act 2000. It explains the importance of...

54. 

ISO/IEC 20000: An Introduction to the global standard for service management, Second Edition

ISO/IEC 20000: An Introduction to the global standard for service management, Second Edition

By: David Clifford

Publisher: IT Governance Ltd

Publication Date: 01-NOV-2011

Insert Date: 11-JUN-2013

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" A newly revised, up-to-date pocket guide to show you how to manage your IT services more effectively. Whatever your business, your capacity to supply products and services to your customers depends on your IT. Yet, all too often, companies and government departments fail to take effective control of their IT systems. Instead, organisations rely on a confused mish-mash of different technologies and ad hoc working practices. The solution: an ITSMS To avoid this fate, your organisation needs to adopt an IT Service Management System (ITSMS). Employing an ITSMS will enable...

55. 

IT Regulatory Compliance in North America

IT Regulatory Compliance in North America

By: Alan Calder

Publisher: IT Governance Ltd

Publication Date: 01-MAY-2007

Insert Date: 11-JUN-2013

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"A clear and concise introduction to the rules for IT in North America In today's computer-driven world, every modern business depends on its information technology. This means that IT systems have to be protected and regulated. If your organization has a presence in North America, you need to be familiar with the relevant laws and standards for IT governance. IT is a key component of the US legislation relating to corporate governance and privacy. In addition, the Basel 2 Accord, the Fair Credit Reporting Act and the online banking standards of the Federal Financial Institutions...

56. 

Améliorer la qualité des services

Améliorer la qualité des services

By: Hamilton Mann

Publisher: Editions d'Organisation

Publication Date: 07-JUL-2011

Insert Date: 01-FEB-2013

Slots: 1.0

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Présentation Les systèmes d'information sont directement visibles chez les clients finaux. C'est pourquoi il est crucial de maîtriser la résolution des problèmes sur la qualité des services pour toutes les DSI. En effet, plusieurs phénomènes se sont produits : Les systèmes sont devenus de plus en plus complexes, distribués et transverses, et mettent en oeuvre plusieurs technologies en simultané. Les exigences des clients internes vont croissant. Les réglementations légales pèsent lourd sur les DSI. Les délais alloués pour les développements sont contraignants. C'est le prix à...

57. 

Integration Patterns

Integration Patterns

By: 

Publisher: Microsoft Press

Publication Date: 08-SEP-2004

Insert Date: 14-JAN-2013

Slots: 1.0

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Get expert guidance for using architecture and design patterns as well as implementation patterns that apply specifically to Microsoft® BizTalk® Server 2004, Host Integration Server 2004, and the .NET Framework?to solve common system integration issues....

58. 

Business Continuity Management Systems - Implementation and certification to ISO 22301

Business Continuity Management Systems - Implementation and certification to ISO 22301

By: Hilary Estall

Publisher: BCS Learning & Development Limited

Publication Date: 27-SEP-2012

Insert Date: 24-OCT-2012

Slots: 1.0

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This practical guide is written for organisations who are implementing a business continuity management system and certification in line with ISO 22301. It will prove invaluable for those new to business continuity management or to management systems. Enriched with self-assessment checklists, worksheets and top tips. ...

59. 

Optimierung von IT-Serviceorganisationen

Optimierung von IT-Serviceorganisationen

By: Ingo Bock

Publisher: dpunkt

Publication Date: 05-SEP-2012

Insert Date: 05-SEP-2012

Slots: 1.0

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Thema hat in der Praxis aktuell eine hohe Relevanz (z.B. Zusammenschlüsse, Akquisitionen, Near- und Offshoring)- durchgängige und ausführliche Praxisfallstudie- Überblick über existierende Modelle für das IT-Management (ITIL, Cobit etc.) und Darstellung deren Stärken/Schwächen im Organisationsbereich ...

60. 

ITIL For Dummies, 2011 Edition

ITIL For Dummies, 2011 Edition

By: 

Publisher: For Dummies

Publication Date: 01-MAY-2012

Insert Date: 13-JUL-2012

Slots: 1.0

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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding...