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Communications


61. 

The Moderator's Survival Guide

The Moderator's Survival Guide

By: Donna Tedesco; Fiona Tranquada

Publisher: Morgan Kaufmann

Publication Date: 25-SEP-2013

Insert Date: 02-NOV-2013

Slots: 1.0

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The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your...

62. 

I Hear You

I Hear You

By: Donny Ebenstein

Publisher: AMACOM

Publication Date: 11-DEC-2013

Insert Date: 30-OCT-2013

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Birth, death, and conflict—three things you truly can’t avoid. Whether it’s big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication—not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one’s point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Readers learn...

63. 

Presentation Zen Design: Simple Design Principles and Techniques to Enhance Your Presentations, Second Edition

Presentation Zen Design: Simple Design Principles and Techniques to Enhance Your Presentations, Second Edition

By: Garr Reynolds

Publisher: New Riders

Publication Date: 05-DEC-2013

Insert Date: 29-OCT-2013

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Creating and delivering a successful presentation today often means breaking through the noise and allowing your audience to focus on you and your message. You can have a great impact using simple design choices in your presentations but you just need to know where to start. Here to guide you on your journey is best-selling author and popular speaker Garr Reynolds, whose design wisdom and advice will open your eyes and give you new ways to look at your slides. Filled with practical insights and plenty of examples, you’ll learn how to design effective presentations that contain text,...

64. 

Working with Mindfulness: Mindfulness and Conflict Resolution

Working with Mindfulness: Mindfulness and Conflict Resolution

By: 

Publisher: More Than Sound

Publication Date: 28-JUL-2013

Insert Date: 26-OCT-2013

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Mindfulness and Conflict Resolution with George Kohlrieser, Professor of High-Performance Leadership at IMD and veteran hostage negotiator. Professor Kohlrieser focuses on his experience applying mindfulness methods to promote calmness and compassion during negotiations and difficult conversations. We know that when the brain is calm you listen better. Mindfulness can create a foundation for emotional bonding that allows you to be fully present and authentic during dialogues or a discussion. A mindful approach to entering difficult conversations keeps both parties out of the heat of...

65. 

The Leader's Guide to Speaking with Presence

The Leader's Guide to Speaking with Presence

By: John Baldoni

Publisher: AMACOM

Publication Date: 13-NOV-2013

Insert Date: 16-OCT-2013

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A leader’s most important job is to communicate. Every day, whether in a meeting or a presentation, a water-cooler conversation or a formal speech, his or her ability to craft and deliver a clear message, one the audience will believe, is the tipping point between forgettable and transformational. The Leader’s Guide to Speaking with Presence is a concise tool kit containing more than 100 practical tips for creating and communicating meaningful messages with presence and authority. Readers will discover how to: • Present their ideas clearly and provide context • Radiate confidence and put the...

66. 

The Presentation Book

The Presentation Book

By: Emma Ledden

Publisher: Pearson

Publication Date: 03-OCT-2013

Insert Date: 15-OCT-2013

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Make the next presentation you do, the best you’ve ever done.   The Presentation Book shows how you can easily put your nerves behind you and calmly and confidently deliver a clear, sharp and very influential presentation.   With Emma Ledden’s expert help, quick tips and proven three-step visual approach, you’ll learn how to: Plan and prepare properly – learn the secrets of the great presenters and how you can use them too Profile your audience – quickly understand what your audience needs and exactly how to deliver it Shape your message – transform your raw data...

67. 

How to Speak so People Listen

How to Speak so People Listen

By: Mike Clayton

Publisher: Pearson International

Publication Date: 06-SEP-2013

Insert Date: 15-OCT-2013

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In a busy world of noise, how do you get your message across?   Everyone knows how vital good communication is in any business. But what’s the point if no-one’s listening to you?   How to Speak so People Listen shows you how to make sure that what you’re saying is being listened to and making a difference. Using proven techniques from the world’s most successful communicators, debaters and conversationalists, you’ll discover how to:   • Always be heard by speaking in a compelling, persuasive and powerful way • Seize attention , make an impact and leave a memorable first...

68. 

Power Verbs: The Complete Collection

Power Verbs: The Complete Collection

By: Michael Lawrence Faulkner; Michelle Faulkner-Lunsford

Publisher: FT Press

Publication Date: 07-OCT-2013

Insert Date: 15-OCT-2013

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A brand new collection of tools for communicating with incredible power… 5 authoritative books, now in a convenient e-format, at a great price! 5 eBooks help you supercharge all your verbal and written communications with the most potent tool in the English language: power verbs! Electrify your communications with the most compelling, commanding, and persuasive tools in the English language: power verbs! In this five eBook collection, world-class communicators Dr. Michael Lawrence Faulkner and Michelle Faulkner-Lunsford show how to choose and use the right power verbs for every situation...

69. 

Body Language 3rd edn, 3rd Edition

Body Language 3rd edn, 3rd Edition

By: James Borg

Publisher: Pearson

Publication Date: 03-OCT-2013

Insert Date: 09-OCT-2013

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Never mind what you think you’re saying, what is your body saying?   Over half of our communication is through our bodies, but how many of us know how to decipher this non-verbal language?   Body Language will make sure you get it right every time. In seven simple lessons you’ll become an expert at reading others and controlling your own gestures to get the response you want.   This definitive and indispensable guide to body language will help you: Make a good impression and be instantly likeable Match what you’re saying to the signals you’re sending so you send out...

70. 

The Snowball Effect: Communication Techniques to Make You Unstoppable

The Snowball Effect: Communication Techniques to Make You Unstoppable

By: Andy Bounds

Publisher: Capstone

Publication Date: 11-MAR-2013

Insert Date: 07-OCT-2013

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The long-awaited follow-up to the international bestseller The Jelly Effect Communication is supposed to cause something. That's the point of it. So, what do you want to achieve following your communication? Do you want someone to answer 'yes'? Do you want to improve your relationships? Do you want people to understand exactly what you're talking about, first time? Whatever you want to achieve, you'll need decent communication to get there, and expert and bestselling author Andy Bounds shows us exactly how to nail our communication. Using the same conversational style that made The Jelly...

71. 

Perfect Pitch: The Art of Selling Ideas and Winning New Business

Perfect Pitch: The Art of Selling Ideas and Winning New Business

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Publisher: John Wiley & Sons

Publication Date: 30-OCT-2006

Insert Date: 02-OCT-2013

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A professional "pitching coach" for one of the world's largest marketing conglomerates, Jon Steel shares his secrets and explains how you can create presentations and pitches that win hearts, minds, and new business. He identifies the dos and don'ts and uses real-world examples to prove his points. If you make pitches for new business, this is the perfect book for you. ...

72. 

Speaker Camp: A Self-paced Workshop for Planning, Pitching, Preparing, and Presenting at Conferences

Speaker Camp: A Self-paced Workshop for Planning, Pitching, Preparing, and Presenting at Conferences

By: Russ Unger; Samantha Starmer

Publisher: New Riders

Publication Date: 08-NOV-2013

Insert Date: 25-SEP-2013

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Are you interested in getting out of the audience observing and onto the stage sharing your thoughts, ideas, and experience with the world? If so, Speaker Camp is for you!  Russ Unger and Samantha Starmer are seasoned and popular presenters at venues such as South by Southwest, and numerous other events around the world. Their insights and expertise will guide you through the steps you need to take to be in the limelight too.  Using a clear and concise workshop-like approach, you’ll learn to: brainstorm ideas create an...

73. 

Introduction to Chinese Natural Language Processing

Introduction to Chinese Natural Language Processing

By: Kam-Fai Wong; Wenjie Li; Ruifeng Xu; Zheng-sheng Zhang

Publisher: Morgan & Claypool Publishers

Publication Date: 08-NOV-2009

Insert Date: 21-SEP-2013

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This book introduces Chinese language-processing issues and techniques to readers who already have a basic background in natural language processing (NLP). Since the major difference between Chinese and Western languages is at the word level, the book primarily focuses on Chinese morphological analysis and introduces the concept, structure, and interword semantics of Chinese words. The following topics are covered: a general introduction to Chinese NLP; Chinese characters, morphemes, and words and the characteristics of Chinese words that have to be considered in NLP applications;...

74. 

Basic Concepts of Intercultural Communication, Second Edition: Paradigms, Principles, & Practices

Basic Concepts of Intercultural Communication, Second Edition: Paradigms, Principles, & Practices

By: Milton J. Bennett

Publisher: Nicholas Brealey Publishing

Publication Date: 01-SEP-2013

Insert Date: 20-SEP-2013

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In the long-awaited second edition of Basic Concepts of Intercultural Communication, Milton J. Bennett provides a comprehensive overview of the field from a constructivist perspective. ...

75. 

Learn the Art of Logic and Persuasion (Collection)

Learn the Art of Logic and Persuasion (Collection)

By: Jonathan Herring; Leigh Thompson

Publisher: FT Press

Publication Date: 19-AUG-2013

Insert Date: 11-SEP-2013

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<>World-renowned presentation coach Jerry Weissman has spent 20 years helping top executives succeed in the most important business presentations of their lives. Here’s what he’s learned: the best way to get his message across is to show his techniques in action. In Presentation in Action, Weissman does just that: he teaches how to make spectacularly successful presentations by showing exactly how great presenters have done it. Weissman dives into his library of outstanding presentations, sharing examples from current events, politics, science, art, music, literature, cinema, media, sports,...

76. 

Brilliant Presentation 3e, 3rd Edition

Brilliant Presentation, 3rd Edition

By: Richard Hall

Publisher: Prentice Hall

Publication Date: 12-OCT-2011

Insert Date: 11-SEP-2013

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Packed full of anecdotes from the most accomplished presenters around, this book contains all the tools, tips and encouragement you need to make a sensational presentation. It covers every aspect of presenting, from preparation and planning right through to dealing with nerves and mastering the art of presentation performance. Brilliant outcomes: - Learn the top ten tips of presentation mastery - Discover how to make presentations powerful, colourful and memorable - Always feel confident and inspired to give it your very best shot - Deliver an inspiring presentation, even...

77. 

Presentation Skills That Will Take You to the Top (Collection), 2/e

Presentation Skills That Will Take You to the Top (Collection), 2/e

By: Jerry Weissman

Publisher: FT Press

Publication Date: 28-AUG-2013

Insert Date: 10-SEP-2013

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Jerry Weissman’s brand new collection of 4 authoritative books on making outstanding presentations Four breakthrough books help you deliver outstanding, winning presentations of all kinds — whatever your goals, whatever your audience! Jerry Weissman has helped the world’s top executives create the most important presentations of their lives: make-or-break investor presentations that have raised hundreds of billions of dollars from demanding, expert investors. Now, in this remarkable 4 book collection, Weissman teaches everything you need to deliver the most compelling,...

78. 

A Handbook for Analytical Writing

A Handbook for Analytical Writing

By: William E. Winner

Publisher: Morgan & Claypool Publishers

Publication Date: 01-MAR-2013

Insert Date: 29-AUG-2013

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This handbook accelerates the development of analytical writing skills for high school students, students in higher education, and working professionals in a broad range of careers. This handbook builds on the idea that writing clarifies thought, and that through analytical writing comes improved insight and understanding for making decisions about innovation necessary for socioeconomic development. This short handbook is a simple, comprehensive guide that shows differences between descriptive writing and analytical writing, and how students and teachers work together during the process of...

79. 

Humble Inquiry

Humble Inquiry

By: Edgar H. Schein

Publisher: Berrett-Koehler Publishers

Publication Date: 02-SEP-2013

Insert Date: 29-AUG-2013

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The Key to Effective Communication Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this...

80. 

The Complete Idiot's Guide to Reading Body Language

The Complete Idiot's Guide to Reading Body Language

By: Susan Constantine

Publisher: Alpha

Publication Date: 02-APR-2013

Insert Date: 27-AUG-2013

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Using both photos and line art, The Complete Idiot's Guide® to Reading Body Language reveals and explains the visual tells to be found in faces, eyes, and lips; the positions of hands, arms, and legs; stances; gestures; the uses of everyday objects; and more. Additionally, strategies to elicit body language are detailed as well. ...