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61. 

Leadership Lessons from the Cherokee Nation: Learn from All I Observe

Leadership Lessons from the Cherokee Nation: Learn from All I Observe

By: Chad Smith

Publisher: McGraw-Hill

Publication Date: 19-FEB-2013

Insert Date: 25-JUN-2014

Slots: 1.0

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If you want to be successful, it is this simple.Know what you are doing, love what you are doing. And believe in what you are doing. -- Will RogersWhen Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and culturalpreservation programs. ...

62. 

Red Thread Thinking: Weaving Together Connections for Brilliant Ideas and Profitable Innovation

Red Thread Thinking: Weaving Together Connections for Brilliant Ideas and Profitable Innovation

By: Debra Kaye

Publisher: McGraw-Hill

Publication Date: 05-FEB-2013

Insert Date: 25-JUN-2014

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Create products and services your consumers can’tpass up--without the high cost of developmentSuccess is all about connections.Debra Kaye explodes conventional thinking about innovation and provides an approach that anyone or any business can use to expose the crucial links among observations, experiences, facts, and feelings that on the surface do not seem related--but are--to uncover fresh, brilliant insights. ...

63. 

Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls

Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls

By: Michael D. Krause

Publisher: McGraw-Hill

Publication Date: 13-FEB-2013

Insert Date: 25-JUN-2014

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Get More Face Time and Higher Close Rates--the SMART WaySmart Prospecting That Works Every Time! introduces a proven sales method that balances social media marketing strategies, online applications, and traditional appointment-setting techniques to help you connect with more clients and close more sales than ever. ...

64. 

Crisis Communications: The Definitive Guide to Managing the Message

Crisis Communications: The Definitive Guide to Managing the Message

By: Steven Fink

Publisher: McGraw-Hill

Publication Date: 12-FEB-2013

Insert Date: 25-JUN-2014

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The Definitive Guide to Communicating in Any Crisis“When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. ...

65. 

Communication Beyond Boundaries

Communication Beyond Boundaries

By: Payal Mehra

Publisher: Business Expert Press

Publication Date: 01-JUL-2014

Insert Date: 24-JUN-2014

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This handy book on intercultural communication is ideal for the busy executive, frequent international business traveler, expatriate, and student of international business communication. It offers insights into the finer nuances of intercultural communication and assists in decision making, problem solving, and adjusting to other cultures. Lucid and practical in its approach, the book is replete with numerous examples that illustrate business beyond boundaries. It goes beyond a mere laundry list approach to one that enumerates the underlying phenomena that characterize international meetings,...

66. 

Managing Business Risk, 10th Edition

Managing Business Risk, 10th Edition

By: Jonathan Reuvid

Publisher: Kogan Page

Publication Date: 03-JUL-2014

Insert Date: 24-JUN-2014

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Effective risk management - the identification, assessment and prioritization of risks - is a vital consideration when looking to safeguard your company's commercial future and deal with the latest regulatory requirements. Managing Business Risk will enable your company to maintain controls on risks that may threaten your business while at the same time delivering transparent reporting to your stakeholders. The book examines the key areas of risk in today's competitive and complex business market. Drawing on expert advice from leading risk consultants, lawyers and regulatory authorities, it...

67. 

Learning and Development

Learning and Development

By: Rebecca Page-Tickell

Publisher: Kogan Page

Publication Date: 03-JUL-2014

Insert Date: 24-JUN-2014

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Learning and Development is a complete guide to the fundamental principles of training and L&D. Tailored to the needs of HR and L&D practitioners, it offers a comprehensive overview of the field strongly aligned to organizational and HR strategies and objectives. Using a combination of practical tools, assessments, scenarios and case studies, this essential handbook will build your knowledge of the area - from diagnosing L&D needs and types of intervention and development categories, to assessment and training evaluation. Aligning learning and development with strategic objectives, it will...

68. 

Capitalism 3.0

Capitalism 3.0

By: Peter Barnes

Publisher: Berrett-Koehler Publishers

Publication Date: 15-OCT-2006

Insert Date: 22-JUN-2014

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The commons — those creations of nature and society we inherit together and must preserve for our children — is under siege. Our current version of capitalism — the corporate, globalized version 2.0 — is rapidly squandering this heritage. Now, Peter Barnes offers a solution: protect the commons by giving it property rights and strong institutional managers. Barnes shows how capitalism — like a computer — is run by an operating system. Our current operating system gives too much power to profit-maximizing corporations that devour the commons and distribute most of their profits to a sliver...

69. 

Leadership That Matters

Leadership That Matters

By: Marshall Sashkin; Molly G. Sashkin

Publisher: Berrett-Koehler Publishers

Publication Date: 27-FEB-2003

Insert Date: 22-JUN-2014

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Leadership That Matters examines transformational leadership-leadership that not only improves productivity and performance but also makes a positive difference in the lives of organization members. Traditional leaders achieve superior results because of their ability to transform people from dutiful followers into self-directed leaders who go beyond simply doing what is expected of them. Drawing on research that investigates leadership, culture, and performance in dozens of organizations, the Sashkins describe the specific behaviors and personal characteristics of transformational leaders....

70. 

Big Vision, Small Business

Big Vision, Small Business

By: Jamie S. Walters

Publisher: Berrett-Koehler Publishers

Publication Date: 13-OCT-2002

Insert Date: 22-JUN-2014

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While most of the business world worships size and constant growth, Big Vision, Small Business celebrates the art—and power—of small. Based on interviews with more than seventy small-business owners and on her own experiences as a successful small-business entrepreneur, Jamie Walters shows how a business can stay small and remain vital, healthy, and rewarding. If you long to run a successful, socially conscious enterprise as one element of a fulfilling personal life, Big Vision, Small Business shows you how. Covering growth options and small-enterprise advantages, inspired visioning,...

71. 

The Power of Servant-Leadership

The Power of Servant-Leadership

By: Robert K. Greenleaf; Larry C. Spears; Peter B. Vaill

Publisher: Berrett-Koehler Publishers

Publication Date: 04-SEP-1998

Insert Date: 22-JUN-2014

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Based on the seminal work of Robert K. Greenleaf, a former AT&T executive who coined the term almost thirty years ago, servant-leadership emphasizes an emerging approach to leadership—one which puts serving others, including employees, customers, and community, first. The Power of Servant Leadership is a collection of eight of Greenleaf's most compelling essays on servant-leadership. These essays, published together in one volume for the first time, contain many of Greenleaf's best insights into the nature and practice of servant-leadership and show his continual refinement of the...

72. 

Rough Cuts
Social eCommerce

Social eCommerce

By: ; Jimmy Harding; Jennifer Sheahan

Publisher: O'Reilly Media, Inc.

Publication Date: 03-AUG-2014

Insert Date: 21-JUN-2014

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Discover how to extend brand reach and forming key business relationships through social media. With this guide, two highly respected experts in ecommerce, online marketing, and social media clearly explain how to increase online sales using social media, complete with case studies....

73. 

Integrated Talent Management Scorecards

Integrated Talent Management Scorecards

By: ;

Publisher: American Society for Training & Development

Publication Date: 05-SEP-2013

Insert Date: 20-JUN-2014

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Proven Methods for Showing the Impact of Talent Management on Business Results.   The term "integrated talent management" has been in vogue for several years, yet organizations are still trying to understand how to integrate talent management functions to achieve business results. Authors Toni Hodges DeTuncq and Lynn Schmidt, PhD use case studies from 18 top organizations to reveal methods and techniques for designing and implementing talent management initiatives  including workforce planning, talent acquisition, performance management, learning and development, succession management,...

74. 

Cutting Through the Noise

Cutting Through the Noise

By: ;

Publisher: American Society for Training & Development

Publication Date: 15-DEC-2013

Insert Date: 20-JUN-2014

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Managers are flooded with theories, concepts, and ideas for how to improve employee engagement—but what works, and what doesn’t? This book helps managers cut through the clutter of all those strategies and find the one that works for them. Beginning with the myths and realities of employee engagement, authors Davila and PiñaRamirez highlight the importance of organizational culture and context when it comes to keeping employees invested in the organization. ...

75. 

Teach With Style

Teach With Style

By: ; Lynn Hodges

Publisher: American Society for Training & Development

Publication Date: 12-JUL-2013

Insert Date: 20-JUN-2014

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The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Style methodology is a dynamic model built around four "instructor styles," each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths,...

76. 

Creating a Mentoring Program

Creating a Mentoring Program

By: ;

Publisher: American Society for Training & Development

Publication Date: 21-APR-2014

Insert Date: 20-JUN-2014

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Engage your employees with a mentoring program that spans across the generations.   With a workforce full of varying degrees of experience, the focus is often on the challenges of balancing a multigenerational staff. But what can be overlooked is what these generations can learn from each other. Senior members in organizations have expressed that they continually want to learn—and not only teach. These findings lead Reitman and Benatti to create the Mentoring Partnership Model, which is a way for new and seasoned employees to partner and learn from each other. This book is a twopart...

77. 

The Art of Modern Sales Management

The Art of Modern Sales Management

By: Renie McClay

Publisher: American Society for Training & Development

Publication Date: 03-FEB-2014

Insert Date: 20-JUN-2014

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Learn everything you need to know to be a top sales manager!   Sales management has changed dramatically in the past decade. With increasing globalization and many companies adding more virtual workers, the task of managing these diverse sales teams has become increasingly complicated. In a connected and evolving world it is hard to offer a definitive guide, but this book strives to sketch out a blueprint for managing performance in a changing sales landscape. Each chapter is written by a sales professional and thought leader, many with experience as both a salesperson and as a sales...

78. 

Emerging Mobile and Web 2.0 Technologies for Connected E-Government

Emerging Mobile and Web 2.0 Technologies for Connected E-Government

By: Zaigham Mahmood

Publisher: IGI Global

Publication Date: 31-MAY-2014

Insert Date: 20-JUN-2014

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E-Government describes the utilization of technologies to improve the lives of citizens and business organizations while facilitating the operation of the government. With the rise of new technologies, governments need to consider implementing Web 2.0 and mobile technologies as a way to offer relevant e-services to citizens so that they may fully participate in governmental affairs. Emerging Mobile and Web 2.0 Technologies for Connected E-Government highlights the latest technologies and how they can be implemented by the government and effectively used by citizens. This book aims to be an...

79. 

Handbook of Research on Retailer-Consumer Relationship Development

Handbook of Research on Retailer-Consumer Relationship Development

By: Fabio Musso; Elena Druica

Publisher: IGI Global

Publication Date: 31-MAY-2014

Insert Date: 20-JUN-2014

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Though based on an economic transition, retailer-consumer relationship is also influenced by non-economic factors and is a context of social interaction. With the emergence of modern merchandising techniques and a rise in large retail companies, consumers have become increasingly vigilant of practice within the retail industry. Handbook of Research on Retailer-Consumer Relationship Development offers a complete and updated overview of various perspectives relating to customer relationship management within the retail industry and stimulates the search for greater integration of these views in...

80. 

Quickly acquire the knowledge and skills you need to confidently administer, score, and interpret the WAIS-IV. Providing a clinically rich and innovative theory-based interpretive system, this book offers state-of-the-art interpretation of the most popular intelligence test for adults. In addition, the book is packaged with a CD-ROM containing scoring tables, case report material, worksheets, and a user-friendly software program that fully automates the interpretive system, making Essentials of WAIS-IV Assessment, Second Edition, the best and most authoritative resource of information on...