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1. 

Interviewing Users

Interviewing Users

By: Steve Portigal

Publisher: Rosenfeld Media

Publication Date: 17-APR-2013

Insert Date: 18-APR-2013

Slots: 1.0

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Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people....

2. 

See What I Mean

See What I Mean

By: Kevin Cheng

Publisher: Rosenfeld Media

Publication Date: 05-DEC-2012

Insert Date: 26-FEB-2013

Slots: 1.0

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If you're an executive, designer, product manager, marketer, or engineer, communication is part of your work. Using images and text in unique ways, comics can engage readers in ways traditional methods can't. In See What I Mean, you'll learn how to create comics about your products and processes without an illustrator—just like Google, eBay, and Adobe do....

3. 

Service Design

Service Design

By: Andy Polaine; Lavrans Løvlie; Ben Reason

Publisher: Rosenfeld Media

Publication Date: 13-MAR-2013

Insert Date: 22-FEB-2013

Slots: 1.0

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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society....

4. 

Make It So

Make It So

By: Nathan Shedroff; Christopher Noessel

Publisher: Rosenfeld Media

Publication Date: 17-SEP-2012

Insert Date: 28-SEP-2012

Slots: 1.0

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Many designers enjoy the interfaces seen in science fiction films and television shows. Freed from the rigorous constraints of designing for real users, sci-fi production designers develop blue-sky interfaces that are inspiring, humorous, and even instructive. By carefully studying these “outsider” user interfaces, designers can derive lessons that make their real-world designs more cutting edge and successful....

5. 

The Mobile Frontier

The Mobile Frontier

By: Rachel Hinman

Publisher: Rosenfeld Media

Publication Date: 11-JUN-2012

Insert Date: 06-JUN-2012

Slots: 1.0

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Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is lush with opportunity to invent new and more human ways for people to interact with information....

6. 

Playful Design

Playful Design

By: John Ferrara

Publisher: Rosenfeld Media

Publication Date: 16-MAY-2012

Insert Date: 16-MAY-2012

Slots: 1.0

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Game design is a sibling discipline to software and Web design, but they're siblings that grew up in different houses. They have much more in common than their perceived distinction typically suggests, and user experience practitioners can realize enormous benefit by exploiting the solutions that games have found to the real problems of design....

7. 

Search Analytics for Your Site

Search Analytics for Your Site

By: Louis Rosenfeld

Publisher: Rosenfeld Media

Publication Date: 06-JUL-2011

Insert Date: 22-JUL-2011

Slots: 1.0

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This book shows you how to use search analytics to carry on a conversation with your customers: listen to and understand their needs, and improve your content, navigation and search performance to meet those needs....

8. 

Storytelling for User Experience

Storytelling for User Experience

By: Whitney Quesenbery; Kevin Brooks

Publisher: Rosenfeld Media

Publication Date: 01-APR-2010

Insert Date: 19-MAR-2011

Slots: 1.0

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Stories help communicate user research, put a human face on data, communicate design ideas, and create a sense of shared history and purpose. This book will help you find techniques you can put to use in your practice....

9. 

Remote Research

Remote Research

By: Nate Bolt; Tony Tulathimutte

Publisher: Rosenfeld Media

Publication Date: 01-FEB-2010

Insert Date: 19-MAR-2011

Slots: 1.0

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Remote studies give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, you learn how to design and conduct remote research studies using a phone and a laptop....

10. 

Prototyping

Prototyping

By: Todd Zaki Warfel

Publisher: Rosenfeld Media

Publication Date: 01-NOV-2009

Insert Date: 19-MAR-2011

Slots: 1.0

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With this book, Todd Zaki Warfel shows how prototypes are more than just a design tool by demonstrating how they can help you market a product, gain internal buy-in, and test feasibility with your development team....

11. 

Card Sorting

Card Sorting

By: Donna Spencer

Publisher: Rosenfeld Media

Publication Date: 01-APR-2009

Insert Date: 19-MAR-2011

Slots: 1.0

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Card sorting helps us understand how people think about content and categories. In this book, Donna Spencer describes how to plan and run a card sort, then analyse the results and apply the outcomes to your project....

12. 

Design Is The Problem

Design Is The Problem

By: Nathan Shedroff

Publisher: Rosenfeld Media

Publication Date: 01-FEB-2009

Insert Date: 19-MAR-2011

Slots: 1.0

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Design is the Problem examines how the endemic culture of design often creates unsustainable solutions, and shows how designers can alter their design processes in order to produce more sustainable solutions....

13. 

Web Form Design

Web Form Design

By: Luke Wroblewski

Publisher: Rosenfeld Media

Publication Date: 01-MAY-2008

Insert Date: 19-MAR-2011

Slots: 1.0

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In Web Form Design, Luke Wroblewski draws on original research, experience, and the perspectives of many of the field's leading designers to show you everything you need to know about designing effective Web forms....

14. 

Mental Models

Mental Models

By: Indi Young

Publisher: Rosenfeld Media

Publication Date: 01-FEB-2008

Insert Date: 19-MAR-2011

Slots: 1.0

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There is no single methodology for creating the perfect product—but you can increase your odds. Mental Models gives you the tools to help you grasp, and design for, users' reasons for doing things....