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Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here. Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting...

2. 

25 Days to Better Thinking & Better Living: A Guide for Improving Every Aspect of Your Life

25 Days to Better Thinking & Better Living: A Guide for Improving Every Aspect of Your Life

By: 

Publisher: PH Professional Business

Publication Date: 22-MAR-2006

Insert Date: 21-OCT-2006

Slots: 1.0

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You are what you think! Take control of your thinking...and start living life to the fullest! In just 25 days, you can discover how to cut through lies, gain insight, and make smarter choices in every area of your life—from work and money to your intimate relationships. Discover how to overcome bad thinking habits caused by self-delusion or out-of-control emotions...clarify what you really want...recognize what you don’t know. Ask the right questions...resist brainwashing, manipulation, and hypocrisy...Avoid worrying, conformism, and blame! 25 powerful ways to improve your thinking—and...

3. 

Boomer or Bust: Your Financial Guide to Retirement, Health Care, Medicare, and Long-Term Care

Boomer or Bust: Your Financial Guide to Retirement, Health Care, Medicare, and Long-Term Care

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Publisher: PH Professional Business

Publication Date: 08-AUG-2006

Insert Date: 10-AUG-2006

Slots: 1.0

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Social Security is changing. Medicare is changing. Medicaid is changing. Retirement planning is changing. It is imperative in order to survive financially to understand these confusing changes and make them work to your advantage. These issues particularly affect baby boomers caring for aging parents or planning their own retirement and financial future. This book shows you what to expect, what these changes mean and how to make these changes work to your advantage.Consumer finance expert and nationally syndicated radio host Steve Weisman begins with a complete guide to your retirement...

4. 

Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV...

5. 

Statistics for Six Sigma Green Belts with Minitab® and JMP™

Statistics for Six Sigma Green Belts with Minitab® and JMP™

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Publisher: PH Professional Business

Publication Date: 02-JUN-2006

Insert Date: 12-JUL-2006

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The only book on the market that provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. Every concept is explained in plain English with a minimum of mathematical symbols. Includes real-world examples, step by step instructions and sample output for Minitab and JMP software as well as downloadble, ready to use data sets and templates. Includes applications to service industries to help managers understand the role of Six Sigma in nonmanufacturing industries. Acknowledgments  xvii About the Author  xix Preface  xxi Chapter 1:  Fundamentals of...

6. 

The Truth About Managing Your Career ...and Nothing but the Truth

The Truth About Managing Your Career ...and Nothing but the Truth

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Publisher: PH Professional Business

Publication Date: 13-JAN-2006

Insert Date: 19-JAN-2006

Slots: 1.0

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This book reveals 60 proven principles and easy career management techniques.  Discover powerfully effective ways to start a new job and make a great first impression; work more smoothly with bosses and colleagues; build a high-performance personal network; manage workloads; decide who to trust (and distrust); handle enemies and overcome career setbacks; recognize when to move on; get noticed, get ahead, and get to the top!  From Lois Frankel, author of Nice Girls Don't Get the Corner Office: "A cutting-edge pioneer in the field of business coaching, Dr. Karen Otazo knows--and speaks--the...

7. 

Winning The 3-Legged Race: When Business and Technology Run Together

Winning The 3-Legged Race: When Business and Technology Run Together

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Publisher: PH Professional Business

Publication Date: 08-NOV-2005

Insert Date: 11-NOV-2005

Slots: 1.0

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Like an old-fashioned three-legged race, the business and technology sides of any company are running today with the left leg of one tied to the right leg of the other. Some companies understand that and run well; some don't. The top executives interviewed in this book (see overflow page for a partial list) know where competitive leaders are headed. Winning the Three Legged Race is the first major output of the new Business Technology Management (BTM) Institute, reflecting insights from world-class experts in industry and academia. It gives enterprise, line-of-business, and IT leaders a...

8. 

Deal with Your Debt: The Right Way to Manage Your Bill$ and Pay Off What You Owe

Deal with Your Debt: The Right Way to Manage Your Bill$ and Pay Off What You Owe

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Publisher: PH Professional Business

Publication Date: 17-AUG-2005

Insert Date: 27-AUG-2005

Slots: 1.0

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Most people carry debt for most of their adult lives. Yet, most books on debt focus mainly on how to pay it all off, and live forever without it. Too often, following that advice leads only to failure. People either give up, or pay off the wrong kinds of debt. They strand themselves with too little flexibility to survive a financial crisis -- and land in bankruptcy court. They neglect saving for retirement, homes, or college, and end up poorer than they might have been. For most people, it’s more realistic -- and smarter -- to control and manage debt effectively, rather than eliminating it...

9. 

The Rise of the Rogue Executive: How Good Companies Go Bad and How to Stop the Destruction

The Rise of the Rogue Executive: How Good Companies Go Bad and How to Stop the Destruction

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Publisher: PH Professional Business

Publication Date: 11-AUG-2005

Insert Date: 18-AUG-2005

Slots: 1.0

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"Sayles and Smith have covered all the bases with a comprehensive, yet fascinating, analysis of what has been ailing our capital market system. A system that has given us such high standards of living. A recommended read for those who not only want to understand what is going on in the corporate world, but why it is going on. Congratulations." —Frank Kolhatkar, Retired Chairman and Executive Director of the Global Financial Services Industries Practice, Deloitte "This book confronts, head-on, the problems that have beset American, and world, business over the last decade. The...

10. 

From Ice Cream to the Internet: Using Franchising to Drive the Growth and Profits of Your Company

From Ice Cream to the Internet: Using Franchising to Drive the Growth and Profits of Your Company

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Publisher: PH Professional Business

Publication Date: 11-JAN-2005

Insert Date: 22-FEB-2005

Slots: 1.0

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In this book, Dr. Scott A. Shane systematically helps businesses assess the pros and cons of the decision to franchise.  This book focuses squarely on the issues and challenges faced by franchisors. Shane answers key questions such as: What do successful franchisors do differently from unsuccessful franchisors? Why do some companies in an industry choose to franchise while their competitors don't? How does the decision to franchise affect your ability to compete with firms that don't? For businesses that choose to move forward, Shane presents proven principles for every aspect of building...

11. 

50 WAYS TO PROTECT YOUR IDENTITY AND YOUR CREDIT EVERYTHING YOU NEED TO KNOW ABOUT IDENTITY THEFT, CREDIT CARDS, CREDIT REPAIR, AND CREDIT REPORTS

50 WAYS TO PROTECT YOUR IDENTITY AND YOUR CREDIT EVERYTHING YOU NEED TO KNOW ABOUT IDENTITY THEFT, CREDIT CARDS, CREDIT REPAIR, AND CREDIT REPORTS

By: Steve Weisman

Publisher: PH Professional Business

Publication Date: 04-JAN-2005

Insert Date: 22-FEB-2005

Slots: 1.0

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Everything You Need to Know About Identity Theft, Credit Cards, Credit Repair, and Credit Reports "The author substitutes straight talk for legal mumbo-jumbo in 50 Ways to Protect Your Identity and Your Credit. Reading this book is like getting a black belt in consumer self-defense." –Jim Bohannon, host of The Jim Bohannon Show "Identity theft is among the fastest-growing problems facing Americans today. This book will help you learn all you need to know to protect your lives, money, and security. Consider it your first stop in your quest for knowledge and guidance to prevent ID...

12. 

The Project Management Advisor: 18 Major Project Screw-ups, and How to Cut Them off at the Pass

The Project Management Advisor: 18 Major Project Screw-ups, and How to Cut Them off at the Pass

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Publisher: PH Professional Business

Publication Date: 24-AUG-2004

Insert Date: 19-NOV-2004

Slots: 1.0

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This is your complete, hands-on guide to saving projects in trouble. Drawing on 20 years of frontline project management experience, Lonnie Pacelli identifies the 18 most pervasive causes of project failure: their causes, early warning signs, and how to fix them before it’s too late. Here’s just some of what you’ll learn... ...how to focus on the right problem, find and keep the right sponsors, realistically determine scope,uncover hidden risks, write more effective project plans... ...involve the right people, get your whole team on the same page... ...deal with vendors who...

13. 

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

By: Howard S. Gitlow; David M. Levine

Publisher: PH Professional Business

Publication Date: 16-JUL-2004

Insert Date: 07-NOV-2004

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"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement." –Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ) "The authors...

14. 

Winning Habits: 4 Secrets that Will Change the Rest of Your Life

Winning Habits: 4 Secrets that Will Change the Rest of Your Life

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Publisher: PH Professional Business

Publication Date: 12-JAN-2004

Insert Date: 20-APR-2004

Slots: 1.0

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4 Simple Secrets of Success...Make Them Work for You!“In Winning Ways, Dick Lyles showed us how to work well with people. Now, in Winning Habits, he gives us the secrets to a lifetime of fulfillment.” —SPENCER JOHNSON Author of the worldwide best seller Who Moved My Cheese? “Dick Lyles brings a wealth of corporate experience and business savvy to his latest innovation, Winning Habits. Uniquely written through the eyes of fiction, this book does far more than entertain—it inductively teaches many profound and practical principles embodied in habits.” —DR. STEPHEN R. COVEY Best-selling...

15. 

Working 24x7? Delaying life until it's too late? You have the ability stop! Having it All ... and Making it Work is a fast-paced, easy-to-use book offering you a new pathway towards managing personal life and professional life--without sacrificing either one of them. This book isn't just more whining and exhortation: it delivers specific, bite-sized, no-fluff solutions for managing your life, including crucial execution steps you can take immediately. Mills teaches you how to identify and balance what's most important to you--and give up what you don't want badly enough. He also shows how...

16. 

Guide to Elder Planning, A: Everything You Need to Know to Protect Yourself Legally & Financially

Guide to Elder Planning, A: Everything You Need to Know to Protect Yourself Legally & Financially

By: Steve Weisman

Publisher: PH Professional Business

Publication Date: 24-SEP-2003

Insert Date: 21-OCT-2003

Slots: 1.0

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Let's face it... in today's world, senior citizens and their families face more complicated financial, legal and personal planning decisions than ever before--and making the wrong decisions can be catastrophic. In this book, Steven J.J. Weisman, renowned estate planning attorney and host of the nationally syndicated radio show "A Touch of Grey," offers you practical, simple guidance on every one of these issues. Written with simplicity and humor, Elder Planning uncovers strategies and loopholes for retirement, health care, long-term care, asset protection, investments, taxes, social security,...