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Management
81. |  Knowledge Driven Service Innovation and Management By: Eng K. Chew; Petter Gottschalk Publisher: IGI Global Publication Date: 30-NOV-2012 Insert Date: 04-JAN-2013 Slots: 1.0 | Overview: Knowledge Driven Service Innovation and Management As service-centered organizations focus on their customers, values are co-created through organizational capabilities. The central part of these capabilities is knowledge which is directly supported by information technology and the relationships between the service firms’ knowledge, capabilities, IT and strategy is essential for superior value co-creation with customers. Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation provides a comprehensive collection of research and analysis on the principles of service, knowledge, and...
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82. |  The Soul of the Organization: How to Ignite Employee Engagement and Productivity at Every Level By: David B. Zenoff Publisher: Apress Publication Date: 10-DEC-2012 Insert Date: 02-JAN-2013 Slots: 1.0 | Overview: The Soul of the Organization: How to Ignite Employee Engagement and Productivity at Every Level
Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soul that inspire passion in their employees and set them on the path to high levels of sustained organizational performance. But, given that most organizations are plagued by low levels of employee engagement and lackluster...
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83. |  The Innovative CIO: How IT Leaders Can Drive Business Transformation By: Andi Mann; George Watt; Peter Matthews Publisher: Apress Publication Date: 05-DEC-2012 Insert Date: 31-DEC-2012 Slots: 1.0 | Overview: The Innovative CIO: How IT Leaders Can Drive Business Transformation
The Chief Information Officer's influence in the business organization has been waning for years. The rest of the C-suite has come to regard Information Technology as slow, costly, error-prone, boring, and unresponsive to business needs. This perception blinds company leaders to the critical value IT can deliver and threatens the competitive health and long-term survival of their enterprise.
The modern CIO must reassert the operational and strategic importance of technology to the enterprise and reintegrate it with every department and level of the business from boardroom to mailroom. IT...
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84. |  Accroître sa résilience: Comment réussir en période de changement By: Mary Lynn Pulley; Michael Wakefield Publisher: Center for Creative Leadership Publication Date: 12-MAR-2012 Insert Date: 28-DEC-2012 Slots: 1.0 | Overview: Accroître sa résilience: Comment réussir en période de changement
La résistance au changement fait partie de la nature humaine. Particulièrement lorsque ce changement s'accompagne d'une épreuve, d'une déception ou d'un rejet. Cependant, en améliorant leur résilience, les gestionnaires peuvent non seulement survivre au changement, mais aussi apprendre, grandir, et se développer. Effectivement, il est essentiel pour un gestionnaire de développer de la résilience. La résilience aide les gestionnaires à réduire la pression et l'incertitude inhérentes au rôle actuel de direction au sein d'un organisme.
Ce guide défi nit la résilience et explique pourquoi...
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85. |  Managing people for the first time By: Infinite Ideas Publisher: Infinite Ideas Publication Date: 14-FEB-2012 Insert Date: 25-DEC-2012 Slots: 1.0 | Overview: Managing people for the first time
Have you just been promoted and are now responsible for staff for the very first time? Does the thought of managing your colleagues and friends worry you? How will you deal with conflict? How will you give praise and criticism? Managing people for the first time is written for all new managers who suddenly have the responsibility for staff management thrust upon them. It offers no-nonsense techniques to enable you to make an immediate positive impact on your staff and to hit the ground running in your new managerial career. Quickly learn how to: understand the manager's role; prepare for...
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86. |  Business Communication for Managers By: Payal Mehra Publisher: Pearson Education India Publication Date: 03-FEB-2012 Insert Date: 23-DEC-2012 Slots: 1.0 | Overview: Business Communication for Managers
Business Communication for Managers is a student-friendly, practical and example-driven book that gives students a thorough knowledge of business communication, covering all the major communication topics included in MBA syllabi across the country. The book teaches students how to communicate effectively and efficiently with the help of a chapters on communication theories, numerous exhibits, anecdotes, extensive role plays, hundreds of end-of-chapter questions, etc. The lucid language and the easy-to-follow structure of the book make this an invaluable resource for the MBA student.
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87. |  How to Design an Effective System for Developing Managers and Executives By: Maxine A. Dalton; George P. Hollenbeck Publisher: Center for Creative Leadership Publication Date: 01-OCT-1996 Insert Date: 20-DEC-2012 Slots: 1.0 | Overview: How to Design an Effective System for Developing Managers and Executives
Managers and executives do not typically become more effective as the result of a single training program or other intervention. Rather, development requires a range of ongoing and integrated activities. Drawn from CCL's "Tools for Developing Successful Executives" program, the six-step model described in this report provides the basics for designing a system that works. The steps, each covered in its own section, range from "Find and use organizational support for creating a process" to "Define and communicate the critical role of the manager." The sections contain commonsense information...
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88. |  Preventing Derailment: What to Do Before It's Too Late By: Michael M. Lombardo; Robert W. Eichinger Publisher: Center for Creative Leadership Publication Date: 01-DEC-1989 Insert Date: 20-DEC-2012 Slots: 1.0 | Overview: Preventing Derailment: What to Do Before It's Too Late
This report examines how derailment can be prevented by looking at it from an individual and organizational perspective.
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89. |  By: J. Johnson Publisher: Business Expert Press Publication Date: 04-DEC-2012 Insert Date: 09-DEC-2012 Slots: 1.0 | Overview: Managerial Communication The metaphor of dosage offers us a rich organizing principle for managers. It focuses our efforts on fundamental, pragmatic communication issues such as amount, frequency, delivery system, sequencing, interaction with other agents, and contraindications. It suggests compelling new answers to fundamental problems that all managers must face, with an appreciation of basic issues beyond our conscious awareness: How much communication should we engage in to pursue our projects? Inside this book, the author focuses on the dosage metaphor as a way of confronting this question—what level of...
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90. |  Leading and Managing the Lean Management Process By: Gene Fliedner Publisher: Business Expert Press Publication Date: 10-DEC-2011 Insert Date: 09-DEC-2012 Slots: 1.0 | Overview: Leading and Managing the Lean Management Process
This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework will offer a path to develop lean leaders with practical, actionable guidelines. The model framework is suited to broad applications offering practical guidelines for manufacturing and service environments alike. The lean model will develop...
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91. |  The Employer Bill of Rights: A Manager's Guide to Workplace Law By: Jonathan T. Hyman Publisher: Apress Publication Date: 21-NOV-2012 Insert Date: 08-DEC-2012 Slots: 1.0 | Overview: The Employer Bill of Rights: A Manager's Guide to Workplace Law
Any employee can sue any employer at any time, and for just about any reason. There is no such thing as a bulletproof personnel decision. It's no wonder businesses fear lawsuits from employees—they are costly in terms of time, money, and distraction.
But fear not. The Employer Bill of Rights: A Manager's Guide to Workplace Law is a practical handbook designed to help managers and business owners navigate the ever-changing maze of labor and employment laws, rules, and regulations. Following its practical guidelines will help you deter most lawsuits and place you in the best possible...
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92. |  Unlocking the Ivory Tower: How Management Research Can Transform Your Business By: Eric R. Ball; Joseph A. LiPuma Publisher: Kauffman Fellows Press Publication Date: 16-OCT-2012 Insert Date: 08-DEC-2012 Slots: 1.0 | Overview: Unlocking the Ivory Tower: How Management Research Can Transform Your Business
Management is a discipline that can be learned from study. A large and diverse set of academic management research, often accessible only to academics, has practical, actionable implications to help in managing an organization today. Unlocking the Ivory Tower addresses the major components of academic business literature: strategy, leadership, entrepreneurship, organizational theory, international business, innovation, and finance.Â
Doctors Ball and LiPuma act as field guides and interpreters, bridging the divide between scholarship and practice, and distilling each research...
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93. |  The Employer's Handbook 2012-13, 9th Edition By: Barry Cushway Publisher: Kogan Page Publication Date: 03-JUN-2012 Insert Date: 04-DEC-2012 Slots: 1.0 | Overview: The Employer's Handbook 2012-13, 9th Edition The Employer's Handbook has established itself as a source of reliable, unambiguous guidance for for all small- to medium-sized employers, clearly identifying the legal essentials and best-practice guidelines for effective people management. The book is a comprehensive source of hands-on advice on the increasingly complex legal framework now governing UK employment law, including guidelines on age discrimination legislation and the latest employment tribunal procedures. Coverage includes: recruitment, contracts, benefits, performance management, maternity and paternity rights,...
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94. |  The Handbook of European Intellectual Property Management, 3rd Edition By: Adam Jolly; Jeremy Philpott Publisher: Kogan Page Publication Date: 03-MAY-2012 Insert Date: 04-DEC-2012 Slots: 1.0 | Overview: The Handbook of European Intellectual Property Management, 3rd Edition When managed well, intellectual property (IP) puts enterprises in a position to lock in an advantage and command a premium. But in Europe, the process of commercializing IP remains fraugt with difficulties, with significant differences existing in the application and interpretation of these rights in each national jurisdiction. Drawing on a wide range of expertise - including editorial support and input from the European Patent Office - The Handbook of European Intellectual Property Management is a practical and easy-to-follow guide that reveals exactly how IP...
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95. |  By: Michael Armstrong Publisher: Kogan Page Publication Date: 03-NOV-2010 Insert Date: 04-DEC-2012 Slots: 1.0 | Overview: How to Manage People How to Manage People is a practical book from bestselling author Michael Armstrong. It provides advice to managers and team leaders on how to manage people in their teams - getting the best results from them and dealing with any people problems that may arise.
Many managers have to do their job without HR advice and this book is particularly designed to meet their needs. It covers every aspect that involves getting things done through people, including: leadership, motivating people, team building, delegating, interviewing, managing performance, developing and rewarding people, managing...
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96. |  By: Margaret Parkin Publisher: Kogan Page Publication Date: 03-OCT-2010 Insert Date: 04-DEC-2012 Slots: 1.0 | Overview: Tales for Change storytelling is not just the province of children, stories can be used to re-frame and re-size problems and provide useful metaphors for the boardroom, office and individual.
Showing you how and when to use stories to maximum effect, Tales for Change will immediately help managers, trainers, educators and coaches to reinforce key messages or stimulate fresh thinking. The book includes 50 tried and tested tales that can be used in a change management context. These tales can be used to communicate ideas, aid memorable learning, encourage brainstorming sessions, develop training and...
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97. |  Internalizing Strengths: An Overlooked Way of Overcoming Weaknesses in Managers By: Robert Kaplan Publisher: Center for Creative Leadership Publication Date: 01-JUN-1999 Insert Date: 01-DEC-2012 Slots: 1.0 | Overview: Internalizing Strengths: An Overlooked Way of Overcoming Weaknesses in Managers
Because executives tend to be problem solvers, they typically focus on weaknesses when they want to improve their performance. This approach can be helpful but there is another that can be just as effective: recognizing strengths. A senior manager whom the author interviewed said this about a top person: "If he saw his own strengths and internalized them, a lot of his weaknesses would go away." In this report, the author explains why it is critical to recognize strengths in order to improve performance and why it is often difficult to get that notion across to executives. For practicing...
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98. |  Achieving Excellence in Management By: Andrew Kilner Publisher: Business Expert Press Publication Date: 05-FEB-2010 Insert Date: 28-NOV-2012 Slots: 1.0 | Overview: Achieving Excellence in Management
This book adopts a fresh approach identifying reasons for bad management which are backed up by case studies from real life business situations. The sound management principles so developed can subsequently be applied to a broad range of settings for personal careers in traditional firms or in entrepreneurial or global ventures. Also, to establish role models and mentor topics for individuals and companies, and for handling many problems in the current uncertain international business environment....
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99. |  Successful Cross-Cultural Management By: Parissa Haghirian Publisher: Business Expert Press Publication Date: 06-JAN-2012 Insert Date: 28-NOV-2012 Slots: 1.0 | Overview: Successful Cross-Cultural Management
This book outlines the particulars of cross-cultural management and is a guidebook for international managers. The book not only discusses the general aspects of how cultures can differ, it also shows which effects these differences can haveon business processes and business success....
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100. |  Drivers of Successful Controllership By: Jürgen Weber; Pascal Nevries Publisher: Business Expert Press Publication Date: 20-JAN-2011 Insert Date: 28-NOV-2012 Slots: 1.0 | Overview: Drivers of Successful Controllership
This book is about drivers of successful controllership. Successful controllership services provide an imperatively required support to managers, especially in times of change...
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