Free Trial

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

Help

Quality Management


1. 

The Objective is Quality: An Introduction to Performance and Sustainability Management Systems

The Objective is Quality: An Introduction to Performance and Sustainability Management Systems

By: Michel Jaccard

Publisher: EPFL Press

Publication Date: 23-APR-2013

Insert Date: 24-APR-2014

Slots: 1.0

Table of Contents • Start Reading

Few books offer an overview of quality and its tools, and this one intends to fill the gap by providing a synthetic and comprehensive approach, with detailed knowledge of standards, and information on the implementation of statistical tools typically mastered in management systems. The emphasis is on the stakes and the role of quality in life and policies of an organization or company, but also on the world of quality as it spills over into other management systems, such as environmental protection, the sustainability, and social responsibility. ...

2. 

Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success

Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success

By: Joseph Raynus

Publisher: Auerbach Publications

Publication Date: 22-JUN-2011

Insert Date: 22-APR-2014

Slots: 1.0

Table of Contents • Start Reading

With an abundance of improvement methodologies and frameworks quickly gaining momentum, many question where to begin. This book surveys and integrates the quantitative improvement approaches gaining popularity—including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card—to show you exactly where to begin. It details a practical methodology for building a measurements framework with the ability to monitor events and provide a feedback loop for analysis, goal, and strategy adjustments. ...

3. 

The Basics of Line Balancing and JIT Kitting

The Basics of Line Balancing and JIT Kitting

By: Beverly Townsend

Publisher: Productivity Press

Publication Date: 20-APR-2012

Insert Date: 22-APR-2014

Slots: 1.0

Table of Contents • Start Reading

Accessible to the Lean novice and shop floor employee, this book explores line balancing and the pre-assembly of components into a finished product in a just-in-time fashion (JIT Kitting). It explains how to make proper use time studies, develop yamazumi charts, discover and eliminate waste, balance your line, and create new standard work content for the shop floor. It facilitates a clear understanding of the seven deadly wastes as well as what you need to do to eliminate them from your facility. ...

4. 

New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement

By: Timothy Martin; Jeffrey Bell

Publisher: Productivity Press

Publication Date: 24-JAN-2011

Insert Date: 22-APR-2014

Slots: 1.0

Table of Contents • Start Reading

This all-inclusive guide facilitates an understanding of standardized work principles and the logic behind their development. In a step-by-step format, it discusses the relationship of the work period and the takt time, as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a wide range of industries—including health care, construction, business processes, and food services. ...

5. 

Optimizing Decision Making in the Apparel Supply Chain Using Artificial Intelligence (AI)

Optimizing Decision Making in the Apparel Supply Chain Using Artificial Intelligence (AI)

By: W. K. Wong; Z. X. Guo; S Leung

Publisher: Woodhead Publishing

Publication Date: 24-JAN-2013

Insert Date: 20-APR-2014

Slots: 1.0

Table of Contents • Start Reading

Practitioners in apparel manufacturing and retailing enterprises in the fashion industry, ranging from senior to front line management, constantly face complex and critical decisions. There has been growing interest in the use of artificial intelligence (AI) techniques to enhance this process, and a number of AI techniques have already been successfully applied to apparel production and retailing. Optimizing decision making in the apparel supply chain using artificial intelligence (AI): From production to retail provides detailed coverage of these techniques, outlining how they are used...

6. 

Quality Assurance

Quality Assurance

By: G Welty

Publisher: Woodhead Publishing

Publication Date: 30-JUN-2013

Insert Date: 19-APR-2014

Slots: 1.0

Table of Contents • Start Reading

Quality assurance is necessary to maintain quality and services in the pharmaceutical and life science industries. Quality assurance demonstrates that the logic and practice of problem solving can integrate both program efficacy and regulatory compliance. This title is divided into three parts; the first part discusses the process by which a problem in regulated industry is identified, for example a manufacturing deviation that leads to an adulterated drug product, and reviews the decision-making steps involved in remedying the problem. The second part delves into the staff training...

7. 

Safety Performance in a Lean Environment: A Guide to Building Safety into a Process

Safety Performance in a Lean Environment: A Guide to Building Safety into a Process

By: Paul English

Publisher: CRC Press

Publication Date: 21-NOV-2011

Insert Date: 18-APR-2014

Slots: 1.0

Table of Contents • Start Reading

A big challenge for many safety professionals is how to incorporate, build, and sustain a safety program into different business models during times of change. This book provides an understanding of how to anticipate paradigm shifts in management models and how environmental health and safety fits into the model. It defines what adds value to the safety and manufacturing process as well as to the customer. The author illustrates how to build safety into a process to create a strong safety program. ...

8. 

Eliminating Waste in Business: Run Lean, Boost Profitability

Eliminating Waste in Business: Run Lean, Boost Profitability

By: Linda M. Orr; Dave J. Orr

Publisher: Apress

Publication Date: 01-APR-2014

Insert Date: 08-APR-2014

Slots: 1.0

Table of Contents • Start Reading

Redundant employees. Storerooms full of extra stock "in case we need it." Marketing money sprayed in all directions in the vain hope it will create customers. Duplicate IT systems. HR policies that fatten the corporate waistline rather than keeping it trim. Budgeting exercises that result in "more of the same, plus 2%." Nearly every corner of most established businesses harbors waste—wasted money, time, effort, or all three. As any runner can tell you, a lean body runs faster and wins races. The same goes when it comes to the competitive race all businesses engage in. Lean companies...

9. 

Healthcare Analytics for Quality and Performance Improvement

Healthcare Analytics for Quality and Performance Improvement

By: 

Publisher: John Wiley & Sons

Publication Date: 07-OCT-2013

Insert Date: 19-MAR-2014

Slots: 1.0

Table of Contents • Start Reading

Improve patient outcomes, lower costs, reduce fraud—all with healthcare analytics Healthcare Analytics for Quality and Performance Improvement walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision-making throughout your organization. Renowned healthcare analytics leader Trevor Strome reveals in this groundbreaking volume the true potential of analytics to harness the vast amounts of data being generated in order to improve the decision-making ability of healthcare managers and...

10. 

Handbook of Research on Design and Management of Lean Production Systems

Handbook of Research on Design and Management of Lean Production Systems

By: Vladimír Modrák; Pavol Semančo

Publisher: IGI Global

Publication Date: 31-JAN-2014

Insert Date: 19-FEB-2014

Slots: 1.0

Table of Contents • Start Reading

In a production environment, batch size is proportional to cost and productivity. Innovative technologies have emerged in lean manufacturing as a way to include a number of elements that emphasizes waste reduction, value enhancement, and high quality results. Handbook of Research on Design and Management of Lean Production Systems explores the recent advancements in the areas of lean production, management, and the system and layout design for manufacturing environments. It also captures the building blocks of lean transformation on a shop floor level. Providing further understanding and...

11. 

Metoda Lean Analytics. Zbuduj sukces startupu w oparciu o analizę danych

Metoda Lean Analytics. Zbuduj sukces startupu w oparciu o analizę danych

By: ;

Publisher: Helion

Publication Date: 22-JAN-2014

Insert Date: 29-JAN-2014

Slots: 1.0

Table of Contents • Start Reading

Lektura obowiązkowa dla wszystkich zainteresowanych wykorzystaniem analityki w pracach nad nowym produktem i odnoszeniem sukcesów biznesowych bez konieczności wiecznego zgadywania. Peter Yared, dyrektor ds. IT, CBS Interactive To nie jest kolejna książka o liczbach, a rzecz o praktycznych wskaźnikach. Alistair i Ben nauczą Cię, jak przebić się przez mgłę danych i skupić się na właściwych, istotnych wskaźnikach, które zadecydują o Twojej porażce lub sukcesie.</i><br><div align="right"><b>Ash Maurya,<br /> założyciel i dyrektor generalny Spark59 oraz WiredReach, autor książki Metoda Running...

12. 

The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition, 2nd Edition

The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition, 2nd Edition

By: Peter Pande; Robert Neuman; Roland Cavanaugh

Publisher: McGraw-Hill

Publication Date: 17-DEC-2013

Insert Date: 29-JAN-2014

Slots: 1.0

Table of Contents • Start Reading

The Definitive Work on Six Sigma—Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits. Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance...

13. 

The Agile Culture: Leading through Trust and Ownership

The Agile Culture: Leading through Trust and Ownership

By: Pollyanna Pixton; Paul Gibson; Niel Nickolaisen

Publisher: Addison-Wesley Professional

Publication Date: 27-FEB-2014

Insert Date: 27-DEC-2013

Slots: 1.0

Table of Contents • Start Reading

Build Agile Cultures That Unleash Passion, Innovation, and Performance What do you want? Delighted customers. How do you get them? By rapidly delivering innovative, exciting products and services your customers will love to use. How do you do this? By uniting talented people around shared ideas and purpose, trusting them, helping them take ownership, and getting out of their way. It sounds easy—but you know it isn’t. To make it happen, you must create an agile culture: one that’s open to change and can respond quickly to whatever your customers need and desire. The Agile Culture gives you...

14. 

Quality Innovation

Quality Innovation

By: Latif Al-Hakim; Chen Jin

Publisher: IGI Global

Publication Date: 30-NOV-2013

Insert Date: 22-DEC-2013

Slots: 1.0

Table of Contents • Start Reading

Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholders’ needs. This reference volume serves as a...

15. 

Accelerating Lean Six Sigma Results

Accelerating Lean Six Sigma Results

By: Terence Burton

Publisher: J. Ross Publishing

Publication Date: 25-JAN-2011

Insert Date: 11-DEC-2013

Slots: 1.0

Table of Contents • Start Reading

In the new economy, the mandates for improvement initiatives are rapid deployment and sustainable results. Accelerating Lean Six Sigma Results provides real-world direction for this new improvement agenda with targeted rapid deployment and the Scalable Lean Six Sigma TM approach for quickly achieving high impact results, return on investment, and growth in global market share. Key Features Explains how to develop the core competency of Improvement Excellence™ and an enduring infrastructure of success Presents a Scalable Lean Six Sigma™ deployment model that aligns...

16. 

Six Sigma Best Practices

Six Sigma Best Practices

By: Dhirendra Kumar

Publisher: J. Ross Publishing

Publication Date: 20-JUL-2006

Insert Date: 06-DEC-2013

Slots: 1.0

Table of Contents • Start Reading

Continuous improvement has become synonymous with the Six Sigma process, where cost reduction and quality improvement have led to greater market share and profits. Leading organizations in diverse industries have begun to further deploy Six Sigma outside of manufacturing to maximize its benefits. This comprehensive training tool and implementation guide delineates how Six Sigma methods can be applied to processes within numerous functional areas of the organization and in diverse industries to achieve strategic and operational business excellence. It presents step-by-step techniques...

17. 

Six Sigma for Small and Mid-Sized Organizations

Six Sigma for Small and Mid-Sized Organizations

By: Terence Burton; Jeff Sams

Publisher: J. Ross Publishing

Publication Date: 23-MAR-2005

Insert Date: 26-NOV-2013

Slots: 1.0

Table of Contents • Start Reading

About 80% of the industrialized world has not taken advantage of Six Sigma techniques to improve productivity and profit. These small and mid-sized corporations can benefit from Six Sigma methods but are struggling with how to deploy them on the scale suitable for their organizations. This book explains the leadership, strategy, execution, integration, alignment, and performance measurement issues that are universal to all organizations deploying Six Sigma, and then shows you how they can be applied successfully in small and mid-size organizations. Many books cover the statistical...

18. 

Lean Six Sigma Service Excellence

Lean Six Sigma Service Excellence

By: Gerald Taylor

Publisher: J. Ross Publishing

Publication Date: 16-SEP-2008

Insert Date: 22-NOV-2013

Slots: 1.0

Table of Contents • Start Reading

Current books on Lean Six Sigma for service or transactional organizations either require a significant technical background, or are rather conceptual in nature and lack the detail of the tools, how to use them, and the practical skill-building exercises needed to give readers the ability to actually implement Lean Six Sigma in their organizations. This book fills the void. Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a...

19. 

LEAN Supply Chain Planning: The New Supply Chain Management Paradigm for Process Industries to Master Today's VUCA World

LEAN Supply Chain Planning: The New Supply Chain Management Paradigm for Process Industries to Master Today's VUCA World

By: Josef Packowski

Publisher: Productivity Press

Publication Date: 25-NOV-2013

Insert Date: 22-NOV-2013

Slots: 1.0

Table of Contents • Start Reading

This book introduces a new paradigm and approach to managing variability, uncertainty, and complexity in today’s planning processes and systems. Presenting a cutting-edge supply chain management concept that addresses current problems in the process industry's supply chains, it presents powerful methods developed by leading research institutes, process industry champions, and supply chain experts. It explains how readers can change their approach to the fundamental planning paradigms in a manner that will help their organizations achieve higher levels of responsiveness, improved levels of...

20. 

Lean Six Sigma Logistics: Strategic Development to Operational Success

Lean Six Sigma Logistics: Strategic Development to Operational Success

By: Thomas Goldsby; Robert Martichenko

Publisher: J. Ross Publishing

Publication Date: 11-AUG-2005

Insert Date: 21-NOV-2013

Slots: 1.0

Table of Contents • Start Reading

Speed to market, reducing costs, and accelerating lead times are vital for survival in today’s competitive environment. This “how to” book illustrates how to integrate Lean, Six Sigma and Logistics into a cohesive process that will help you eliminate unnecessary inventories through disciplined efforts to understand and reduce variation, while increasing speed and flow in the supply chain. Lean Six Sigma Logistics provides the vehicle to solidify strategic position, win over customers, and achieve increased profit margins. It is the one book that executives, practitioners, consultants...