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3361. |  Performance Analysis: Knowing What to Do and How By: Dale Brethrower Ph.D. Publisher: HRD Press Publication Date: 01-MAR-2007 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: Performance Analysis: Knowing What to Do and How
In Performance Analysis: Knowing What to Do and When, Dr. Dale Brethower takes a fresh look at finding out what will work to change and improve performance. The book presents a systems thinking approach to improving performance and contains tools for creating interventions that will be implemented, will have a favorable impact and can be maintained and continually improved. You'll learn how to clarify which direction to go, determine what intervention will work and with whom and identify the right mix of interventions. You'll examine how to analyze critical business, process and job...
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3362. |  The Front Line Guide to Communicating with Employees By: Woodrow H. Sears Publisher: HRD Press Publication Date: 01-JAN-2007 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Front Line Guide to Communicating with Employees
Here is a useful guide to communicating with employees, co-workers and bosses – packed with advice for improving the way you communicate throughout your professional and personal activities. If you really want to become a good communicator, you can do it – with this guide. And the payoff will be immediate and obvious. Written for new managers but full of insight for veterans as well, this book focuses on the communication abilities, skills and practices commonly associated with highly effective leaders. You'll learn good managers must go beyond simply ordering people around. They must make...
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3363. |  The Manager's Pocket Guide to Training By: Shawn Doyle Publisher: HRD Press Publication Date: 01-JUN-2006 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Training
Learn everything you need to know as a leader about training – and how to use it to get results. If you're not satisfied with current levels of performance and want to turn training into a major contributor to the bottom line, this pocket-size guide will be invaluable. A simple and quick read, the book contains seven chapters that cover: The benefits of training to the organization and its customers; What is training and when is it needed; Training basics; Types of training; Sources of training delivery; Working with the training team; The future of training and how to keep up.
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3364. |  Change, Choices, and Consequences: A Guide to Mega Thinking and Planning By: Roger Kaufman Ph.D, CPT Publisher: HRD Press Publication Date: 01-JUN-2006 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: Change, Choices, and Consequences: A Guide to Mega Thinking and Planning
Learn how to be proactive by defining and justifying where you should head before deciding how to get there. To help you in the process, this book introduces the concepts and tools underlying "mega thinking and planning." You'll learn how to: Define who your clients are and who benefits; Outline basic questions each organization must ask and answer; ?Provide the concepts and tools for delivering performance improvement and proving the value they add; Use both change management and change creation; Assess needs and prioritize the needs (not wants). This is one of six books in the new...
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3365. |  The Manager's Pocket Guide to Motivating Employees By: Shawn Doyle Publisher: HRD Press Publication Date: 01-JAN-2005 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Motivating Employees
The Manager's Pocket Guide to Motivating Employees is for you. The book inspires managers to accept their responsibility to foster motivation in the workplace. And it makes what they need to do to fulfill their important role simple and understandable. It doesn't matter whether you are motivating a lackluster existing team or a new team. This guide—along with the action plans, tools, and worksheets included—will help you take immediate action and make a powerful and lasting impact. Hundreds of reports and statistics prove that a motivating workplace is essential to the success of an...
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3366. |  The Meeting Spectrum: An Advanced Guide for Meeting Professionals By: Rudy R. Wright CMP; E.J. Siwek Publisher: HRD Press Publication Date: 01-NOV-2004 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Meeting Spectrum: An Advanced Guide for Meeting Professionals
Updated to include coverage of the latest in meeting technology, the second edition of the acclaimed reference for meeting planners is more comprehensive—and useful—than ever. Whether you are a meeting professional or new to event planning...a corporate or association executive or independent consultant...the book synthesize what you need to know to achieve professionalism in the management of conferences, exhibitions, and conventions. Co-author Rudy Wright shares three decades of industry knowledge and experience. He is a professional conference organizer, one of the first to earn the...
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3367. |  The Manager's Pocket Guide to Diversity Management By: Dr. Edward E. Hubbard Publisher: HRD Press Publication Date: 01-JAN-2004 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Diversity Management
This pocket guide will teach you the skills required to effectively manage a diverse workplace—not because it's the "right thing to do" or your organization requires it, but because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; save management time; Navigate difficult situations; Build teamwork; Improve your...
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3368. |  Performance Under Pressure: Managing Stress in the Workplace By: Heidi Wenk Sormaz Ph.D.; Bruce Tulgan Publisher: HRD Press Publication Date: 01-JAN-2003 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: Performance Under Pressure: Managing Stress in the Workplace
Everyone in the workplace is under stress including your employees. The good news is that, with training, employees can learn how to work well under pressure. This practical pocket guide for managers will teach you how to channel stress to enhance your own performance and the performance of those you manage. You can alleviate the negative affects of stress in your workplace and organization and in teams and individuals simply by applying the straightforward guidelines you'll find here. Performance Under Pressure: Managing Stress in the Workplace focuses on the two essential skills...
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3369. |  The Manager's Pocket Guide to Interviewing and Hiring Top Performers By: Sarah J. Ennis Publisher: HRD Press Publication Date: 01-JAN-2002 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Interviewing and Hiring Top Performers
Today's tight labor market is forcing organizations to maximize the time they spend attracting and keeping top performers. Organizations that can attract, inspire,and retain top performers are in the position to beat out their competition. This is true both in market share and being able to draw outstanding employees. This book is for individuals with training responsibilities who are looking for tools to help their managers, supervisors, and/or team leaders interview, hire, and retain top performers. If you or someone in your hiring system has limited experience in interviewing and...
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3370. |  The Manager's Pocket Guide to Knowledge Management By: Kathleen Foley Curley; Barbara Kivowitz Publisher: HRD Press Publication Date: 01-JAN-2001 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Knowledge Management
Knowledge about customers, markets, core processes, how things get done, who knows what - is a core business asset. You may have heard of knowledge management. No longer a buzz word, it's becoming mainstream in companies large and small who want to strengthen core competencies. If you're ready to start the knowledge management process in your organization, this book provides a practical plan and roadmap. You'll walk through all the stages—assessment, planning, deployment, and evaluation—and gain specific action steps for putting it all together to expand your core competency and win...
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3371. |  The Manager's Pocket Guide to Corporate Culture Change By: Richard Bellingham Ed.D. Publisher: HRD Press Publication Date: 01-JAN-2001 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Corporate Culture Change
In order to achieve desired transformation in corporate culture, leaders must take a logical and systematic approach to change. The most successful change programs begin with a statement of shared values. Beginning with values ensures that the entire organization puts purpose before action. The Manager's Pocket Guide to Corporate Culture Change provides the essential methods for mobilizing people behind these shared values. It teaches the skills to empower people within defined parameters, the type of support they require for success, and the best ways to recognize individual and team...
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3372. |  The Manager's Pocket Guide to Virtual Teams By: Richard Bellingham Ed.D. Publisher: HRD Press Publication Date: 01-JAN-2001 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Virtual Teams
Learn how to handle the new opportunities and challenges when managing virtual teams that work in different locations and come from different disciplines, departments—even organizations. Create a forum for idea-sharing, solve problems among people from multiple functions, keep everyone in the "virtual loop," know when the team needs to meet in person vs. via technology, prevent things from slipping through the cracks, keep members up-to-date on changes and decisions, and much more.
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3373. |  The Project Manager's Partner: A Step-by-Step Guide to Project Management By: Machael Greer Publisher: HRD Press Publication Date: 01-JAN-2001 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Project Manager's Partner: A Step-by-Step Guide to Project Management
With the downsizing of businesses, project management is no longer a specialized profession but rather a set of competencies, skills, and behaviors that have general application. The work groups and individuals called on to be part-time project managers need tools that will help them plan, execute, control, and close out project events. These tools must be easily understood and usable right away, in real time. The Partner is composed of step-by-step performance tools such as checklists, worksheets, guidelines, and other valuable support materials that will help plan and work through...
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3374. |  The Manager's Pocket Guide to Recruiting the Workforce of the Future By: Bruce Tulgan Publisher: HRD Press Publication Date: 01-JAN-2000 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Recruiting the Workforce of the Future
The Manager's Pocket Guide to Recruiting the Workforce of the Future will show employers faced with a lean, post-downsizing organization in the midst of a tight labor market, how to develop and implement hiring solutions. Employers should no longer recruit for the long term, but to get the job done today, tomorrow, and next week. The key to continued success for companies now is the ability to adapt rapidly to new circumstances. Staffing may have to expand quickly in one skill area, or contract quickly in another, or do both at the same time. Strategies for staffing must therefore be...
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3375. |  The Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership By: Emily A. Sterrett Ph.D. Publisher: HRD Press Publication Date: 01-JAN-2000 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.
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3376. |  The Manager's Pocket Guide to Organizational Learning By: Stephen J. Gill Publisher: HRD Press Publication Date: 01-JAN-2000 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Organizational Learning
Today's organizations are in the learning business. Employees must take in a constant supply of new information and apply it to their work regardless of their position. Organizational learning is the process of forming and applying collective knowledge to problems and needs. Organizations learn through five main activities: 1) systematic problem solving; 2) experimentation with new approaches; 3) learning from their own experience; 4) learning from the experiences and best practices of others; and 5) transferring knowledge quickly and efficiently throughout the organization....
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3377. |  A Step-by-Step Guide to Starting an Effective Mentoring Program By: Dr. Norman H. Cohen Publisher: HRD Press Publication Date: 01-JAN-2000 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: A Step-by-Step Guide to Starting an Effective Mentoring Program
A Step-by-Step Guide to Starting an Effective Mentoring Program is a comprehensive and practical reference for coordinators who are introducing or revising programs based on the mentoring model of adult learning in the workplace. The expert guidance in the Guide will enable administrators to approach the development of one-to-one programs as: Confident and factually informed advocates for genuine and productive workplace mentoring programs. Realistic and knowledgeable planners who provide both mentors and mentees with the opportunity to fully participate in the dynamic experience of...
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3378. |  The Manager's Pocket Guide to Influence with Integrity: Power, Principles, and Persuasion By: Marlene Caroselli Publisher: HRD Press Publication Date: 01-JAN-2000 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Influence with Integrity: Power, Principles, and Persuasion
This guide is an essential tool for leaders and others who must get things done in a more participative business environment. Covers persuasion, building trust, being appropriate versus being politically correct, the entrepreneurial spirit, recognizing others, and vision. It offers ways to continuously improve your skills of persuasion. Whether you are in management or on the shop floor, the ideas presented will help you make your influence more powerful, more positive, and make your sphere of influence wider and wiser. This guide is practical and effective - ideal for businees leaders...
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3379. |  The Manager's Pocket Guide to Strategic and Business Planning By: Stephen G. Haines Publisher: HRD Press Publication Date: 01-JAN-1999 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: The Manager's Pocket Guide to Strategic and Business Planning
Another great title in the Managers Pocket Guide series ideal for anyone in a decisionmaking position. Enterprises in today's Global Information Age must keep up with rapid changes in technology while overhauling businesses, programs, and operations to meet the changing values and demands of customers and employees. This guide will aid you in applying the Systems Thinking Approach to your strategic and business planning by explaining how to develop a strategic plan, ensure successful implementation of the plan, and build and sustain high performance over the long haul.
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3380. |  50 Activities for Conflict Resolution By: Jonamay Lambert; Selma Myers Publisher: HRD Press Publication Date: 01-JAN-1999 Insert Date: 20-AUG-2011 Slots: 1.0 | Overview: 50 Activities for Conflict Resolution
Part of our best-selling 50 Activities series! Comes complete with learning objectives, facilitator guidance, and reproducible materials.
Training Objectives:
Help individual's determine their conflict resolution style
Determine the role conflict plays in the workplace
Improve interpersonal communication in the workplace
Help individuals overcome concerns about conflict.
Training Methods:
Interactive exercises
Role plays
Self-assessments
Mini case studies
Self-reflection exercises.
Activities take between 5 and 50 minutes to complete.
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