Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
3481. | By: Hillel Glazer Publisher: FT Press Publication Date: 25-SEP-2011 Insert Date: 19-JUL-2011 Slots: 1.0 | Companies in highly regulated industries
face unique challenges in optimizing business performance and
profitability while maintaining strong governance and regulatory
adherence. In this start-to-finish guidebook, leading business
performance consultant Hillel Glazer shows how to achieve these
goals through the successful integration of lean and systems
thinking. Written for operations managers, process professionals,
and lean systems managers, Glazer shows how to systematically
incorporate compliance into planning for overall performance,
value, and profitability, rather than viewing...
|
3482. | Closing the Execution Gap: How Great Leaders and Their Companies Get Results Publisher: Pfeiffer Publication Date: 15-JUN-2010 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Closing the Execution Gap: How Great Leaders and Their Companies Get Results
Praise for Closing the Execution Gap
"I got half way through the introduction and was hooked. The book's premise—strategic thinking used to be a leader's main focus but surprisingly that's not enough—gave me confidence that my efforts to drive execution are not in vain. Many of the challenges that Lepsinger describes are exactly what we are experiencing and Closing the Execution Gap gave me a way to organize my thinking into actions I will take at my company. I plan to buy copies for my entire team." Mark Miller President and CEO, New Horizons Worldwide
"Closing the Execution Gap is...
|
3483. | By: Jon R. Katzenbach; Zia Khan Publisher: Jossey-Bass Publication Date: 19-APR-2010 Insert Date: 19-JUL-2011 Slots: 1.0 |
An all-new approach to understanding the (in)formal connections of an organization
From the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company-the management structure, performance metrics, and processes-and the "informal"-the culture, social networks, and ad hoc communities that spring up...
|
3484. | Meaningful Workplaces: Reframing How and Where We Work By: Neal Chalofsky Publisher: Pfeiffer Publication Date: 24-MAY-2010 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Meaningful Workplaces: Reframing How and Where We Work
<p>"Anyone who has a position of leadership in your organization should read Meaningful Workplaces. From the CEO to the front-line manager, this book will change the way people think about work. It is truly a must read for people creating the workplace of the future."</p>
<p>-- Paul Butler, Managing Director and Founder of GlobalEdg (recently retired -- Director Global Learning and Organizational Development, Proctor &Gamble/Gillette)</p>
<p>"Meaningful Workplaces is a must-read for today's workforce. It sagely advises organizations how to create cultures that provide a sense of...
|
3485. | An Introduction to The Five Practices of Exemplary Leadership® By: James M. Kouzes; Barry Z. Posner Publisher: Pfeiffer Publication Date: 21-JUN-2010 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: An Introduction to The Five Practices of Exemplary Leadership®
Leadership is Everyone's Business
Are you ready to seize the opportunities that lead to extraordinary results?
Are you ready to inspire others to dream, to encourage their active participation, and to stand beside them when the going gets tough?
Are you ready to lead?
More than ever our families, our organizations, our communities, our nations, our world is in need of leaders who are willing to take on difficult challenges. An Introduction to The Five Practices of Exemplary Leadership® will inspire you to do just that—to take the initiative, to seize opportunities, to make a...
|
3486. | Flip the Funnel: How to Use Existing Customers to Gain New Ones By: Joseph Jaffe Publisher: John Wiley & Sons Publication Date: 26-JAN-2010 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Flip the Funnel: How to Use Existing Customers to Gain New Ones
Why customer retention is the new acquisition
If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? So says Joseph Jaffe, bestselling author of Life After the 30-Second Spot and Join the Conversation, and a leading expert and thought leader on new media and social media. In most businesses, it costs roughly five-to-ten times more to acquire a new customer than it does to retain an existing one, and yet companies continue to disproportionately spend their budgets into the "wrong" end of the funnel – the...
|
3487. | Leading Across Boundaries: Creating Collaborative Agencies in a Networked World Publisher: Jossey-Bass Publication Date: 15-MAR-2010 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Leading Across Boundaries: Creating Collaborative Agencies in a Networked World
Praise for Leading Across Boundaries
"Leading Across Boundaries is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to's to make them work!"
–Arlene Kaukus, former president, United Way of Buffalo and Erie County, and a nonprofit consultant
"Linden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from...
|
3488. | By: Mary Cantando Publisher: Jossey-Bass Publication Date: 22-SEP-2009 Insert Date: 19-JUL-2011 Slots: 1.0 |
In partnership with international relief agency CARE, an inspiring look at how women around the world are developing businesses and creating opportunity.
In this ground-breaking business book, management expert Mary Cantando examines the stories of women in the developing world who, with help from the non-profit organization CARE, have capitalized on personal and professional opportunities, contributed to their communities, influenced their physical environment, and overcome discrimination on the road to establishing self-sufficiency and building strong lives and strong businesses...
|
3489. | Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty By: Brad Federman Publisher: Jossey-Bass Publication Date: 10-AUG-2009 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy."
-- Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.
There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a...
|
3490. | Performance Architecture: The Art and Science of Improving Organizations By: Roger M. Addison; Carol Haig; Lynn Kearny Publisher: Pfeiffer Publication Date: 27-APR-2009 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Performance Architecture: The Art and Science of Improving Organizations
Performance Architecture
The Art and Science of Improving organizations
Performance Architecture-The Art and Science of Improving Organizations is a hands-on guide to real world techniques for improving performance within the workplace. This important book explores the Human Performance Technology Landscape model that was presented in the bestselling book, the third edition of Handbook of Performance Technology. Framed by the Landscape model and supported by other proven models and tools, the book provides effective structures for anyone who needs to develop their performance...
|
3491. | Leveraging the Impact of 360-Degree Feedback By: John Fleenor; Sylvester Taylor; Craig Chappelow Publisher: Pfeiffer Publication Date: 25-APR-2008 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Leveraging the Impact of 360-Degree Feedback
Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and...
|
3492. | By: David Berke; Michael E. Kossler; Michael Wakefield Publisher: Pfeiffer Publication Date: 02-JUN-2008 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: Developing Leadership Talent
Based on the popular Developing Leadership Talent program offered by the acclaimed Center for Creative Leadership, this important resource offers a nuts-and-bolts framework for putting in place a leadership development system that will attract and retain the best and brightest talent. Step by step, the authors explain how alignment with strategic goals and organizational purpose and effective developmental experiences are the backbone of a successful leadership program. An authoritative and useful book, Developing Leadership Talent is an essential tool for any leadership program.
...
|
3493. | SPHR: Exam Prep: Senior Professional in Human Resources, Second edition By: Larry Phillips Publisher: Que Publication Date: 16-JUL-2007 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: SPHR: Exam Prep: Senior Professional in Human Resources, Second edition SPHR Exam Prep
Second Edition
Senior Professional in Human Resources
Dr. Larry Phillips, SPHR
COMPREHENSIVE¿Succeed with
comprehensive learning and practice tests
Prepare with two comprehensive practice tests
Analyze your test readiness and identify areas
for further study with practice questions on each exam
topic
Learn important test-taking strategies to maximize your score
and diminish your anxiety
Score Higher on the SPHR Exam!
We provide you with the proven study tools
and expert insight that will help you score higher on your
exam.
Focused exercises...
|
3494. | No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing Publisher: Que Publication Date: 01-SEP-2011 Insert Date: 19-JUL-2011 Slots: 1.0 | Overview: No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing This is the first no-holds-barred, no B.S., no "Kumbaya" guide
to social media marketing for business. It's the perfect book for
every decision-maker who's ready to move beyond soft platitudes
about social media "conversations," and achieve results: measurable
improvements in sales, profitability, efficiency, and brand value.
Top social media marketing consultants Jason Fells and Eric Decker
take a relentlessly practical business value of social marketing,
focusing on business drivers and effective metrics. They
systematically address common executive objections to social media,
offer...
|
3495. | By: Sean Landis Publisher: Artima Press Publication Date: 25-MAR-2011 Insert Date: 18-JUL-2011 Slots: 1.0 | Overview: Agile Hiring
http://www.artima.com/shop/agile_hiring#aboutTheBook
...
|
3496. | By: Marie Bussing-Burks Publisher: Apress Publication Date: 19-JUL-2011 Insert Date: 18-JUL-2011 Slots: 1.0 | Overview: Deficit: Why Should I Care? At the turn of this century, the American national debt stood at just under $6 trillion and the deficit at a "mere" $86 billion. Today, the national debt has topped $14 trillion, and the yearly deficit for 2011 is projected at a whopping $1.4 trillion.According to the U.S. Treasury Department's Annual Report on the Public Debt, the debt is estimated to hit $19.6 trillion by 2015. The federal government has borrowed roughly 40 percent of its total budget for the last several years, a disturbing trend that could leave the U.S. in an economic crisis. Astronomical interest payments, a debt burden...
|
3497. | iPhone® and iPad® Apps Marketing: Secrets to Selling Your iPhone and iPad Apps, Second Edition By: Jeffrey Hughes Publisher: Que Publication Date: 30-SEP-2011 Insert Date: 17-JUL-2011 Slots: 1.0 | Overview: iPhone® and iPad® Apps Marketing: Secrets to Selling Your iPhone and iPad Apps, Second Edition The Easy, Step-by-Step Guide to Marketing
Your iPhone/iPad Apps–Now Fully Updated!
Grab your share of the multibillion-dollar
iPhone/iPad app market! Top mobile app marketer Jeffrey Hughes will
show you how to create an app that will sell, find customers
who’ll buy it, and motivate them to lay down their
hard-earned cash, right now! Don’t just throw your app out
there; learn how to get noticed and make sales no matter how
crowded the App Store gets! Completely revised for today’s
iPhone/iPad marketplace, this book walks you through building a
winning marketing plan, positioning your app,...
|
3498. | Extreme Money: Masters of the Universe and the Cult of Risk By: Satyajit Das Publisher: FT Press Publication Date: 07-AUG-2011 Insert Date: 17-JUL-2011 Slots: 1.0 | Overview: Extreme Money: Masters of the Universe and the Cult of Risk The human race created money and finance: then, our inventions
recreated us. In Extreme Money, best-selling author and
global finance expert Satyajit Das tells how this happened and what
it means. Das reveals the spectacular, dangerous money games that
are generating increasingly massive bubbles of fake growth,
prosperity, and wealth--while endangering the jobs, possessions,
and futures of virtually everyone outside finance....
|
3499. | Humanize: How People-Centric Organizations Succeed in a Social World By: Jamie Notter; Maddie Grant Publisher: Que Publication Date: 16-SEP-2011 Insert Date: 17-JUL-2011 Slots: 1.0 | Overview: Humanize: How People-Centric Organizations Succeed in a Social World A practical guide for realizing the true
potential of social media—not for marketing, but for
leadership.
Knowing the tools of social media is a must
for successful marketing these days, but the real promise of social
media is the way it can teach us a whole new way of doing business.
Humanize takes the principles underlying social
media’s growth and applies them to the way we lead and manage
our organizations. Leading organizational consultants Jamie Notter
and Maddie Grant help you change your organization, from the
culture down to individual behavior, in ways that make it more
human—and...
|
3500. | The PayPal Official Insider Guide to Growing Your Business: Make money the easy way By: Michael Miller; PayPal Press Publisher: PayPal Press Publication Date: 20-JUL-2011 Insert Date: 17-JUL-2011 Slots: 1.0 | Overview: The PayPal Official Insider Guide to Growing Your Business: Make money the easy way PayPal’s many merchant account
holders—thousands of them online and growing
fast—include individual sellers as well as large businesses.
And they can all use various PayPal accounts to integrate services
like Email Payments, Express Checkout, International Sales, and
more to grow their business and improve the bottom line. This book
helps both casual sellers and established business owners partner
with PayPal to:
Assist customers—from offering products to providing
solutions
Manage money—from getting paid to avoiding fraud
Apply reports—from assessing inventory to...
|