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3501. 

Construction Crew Supervision

Construction Crew Supervision

By: Karl F. Schmid

Publisher: Momentum Press

Publication Date: 01-NOV-2009

Insert Date: 16-AUG-2012

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In this construction supervisor's pocket-sized manual, construction managers and field supervisors alike will find a concise tool kit of leadership skills to motivate and marshal workers onsite. It provides solid, common sense guidelines to preempt, use, and refer to, as problems arise-from unexpected work stoppages to getting better performance and productivity from all. It provides quality tools specifically intended for construction crew supervisors, who have one of the toughest leadership job of all: managing workers with a wide range of skills under difficult and sometimes dangerous work...

3502. 

Call Center Operation

Call Center Operation

By: Duane Sharp

Publisher: Digital Press

Publication Date: 14-APR-2003

Insert Date: 15-AUG-2012

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Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call...

3503. 

International Mergers and Acquisitions Activity Since 1990

International Mergers and Acquisitions Activity Since 1990

By: Greg N. Gregoriou; Luc Renneboog

Publisher: Academic Press

Publication Date: 11-MAY-2007

Insert Date: 15-AUG-2012

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It is now a well-know fact that mergers and acquisitions activity comes in waves. The most recent wave, the 5th takeover wave of the 1990s, was characterized by an unprecedented number of corporate restructurings in terms of mergers and acquisitions (M&As), public-to-private transactions, spin-offs and divestitures, and leveraged recapitalizations. Following the collapse of the stock market in March 2000, M&A activity slumped dramatically, but this pause ended in the second half of 2004 when takeover deals occurred again quite frequently. Indeed, some observers wonder whether the 6th...

3504. 

Venture Capital in Europe

Venture Capital in Europe

By: Greg N. Gregoriou; Maher Kooli; Roman Kraeussl

Publisher: Butterworth-Heinemann

Publication Date: 31-OCT-2006

Insert Date: 15-AUG-2012

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Until recently, only the United States had an active venture capital market. This is changing rapidly, as many other countries have experienced rapid growth in venture capital financing over the past five years. This book contains new scientific articles showcasing the latest research on venture capital in Europe. Venture capital investment remains a hot topic with portfolio managers, individual investors, academics worldwide. This book examines in detail all the major issues regarding venture capital investment: contracting, financing, regulation, valuation, etc. and identifies new...

3505. 

The Corporate Security Professional's Handbook on Terrorism

The Corporate Security Professional's Handbook on Terrorism

By: Edward Halibozek; Andy Jones; Gerald L. Kovacich

Publisher: Butterworth-Heinemann

Publication Date: 28-AUG-2007

Insert Date: 15-AUG-2012

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The Corporate Security Professional's Handbook on Terrorism is a professional reference that clarifies the difference between terrorism against corporations and their assets, versus terrorism against government assets. It addresses the existing misconceptions regarding how terrorism does or does not affect corporations, and provides security professionals and business executives with a better understanding of how terrorism may impact them. Consisting three sections, Section I provides an explanation of what terrorism is, its history, who engages in it, and why. Section II focuses on...

3506. 

Background Screening and Investigations

Background Screening and Investigations

By: W. Barry Nixon; Kim Kerr

Publisher: Butterworth-Heinemann

Publication Date: 19-MAR-2008

Insert Date: 15-AUG-2012

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Hiring highly qualified people is crucial to every company, and Background Screening and Investigations is an essential guide to succeeding in a turbulent business environment. A crucial part of any hiring process should be employment background screening, pre- and post-hire, which gives hiring personnel a glimpse into a person's past behavior patterns, propensities, and likely future behavior. Background Screening and Investigations describes all aspects of the employment background screening processes - its history and evolution, the imperative for implementing a screening process,...

3507. 

The Analytics of Risk Model Validation

The Analytics of Risk Model Validation

By: George A. Christodoulakis; Stephen Satchell

Publisher: Academic Press

Publication Date: 14-NOV-2007

Insert Date: 15-AUG-2012

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Risk model validation is an emerging and important area of research, and has arisen because of Basel I and II. These regulatory initiatives require trading institutions and lending institutions to compute their reserve capital in a highly analytic way, based on the use of internal risk models. It is part of the regulatory structure that these risk models be validated both internally and externally, and there is a great shortage of information as to best practise. Editors Christodoulakis and Satchell collect papers that are beginning to appear by regulators, consultants, and academics, to...

3508. 

Market Data Explained

Market Data Explained

By: Marc Alvarez

Publisher: Butterworth-Heinemann

Publication Date: 17-NOV-2006

Insert Date: 15-AUG-2012

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This book is intended to provide a guide to the universe of data content produced by the global capital markets on a daily basis. Commonly referred to as “market data?, the universe of content is very wide and the type of information correspondingly diverse. Jargon and acronyms are very common. As a result, users of marker data typically face difficulty in applying the content in analysis and business applications. This guide provides an independent framework for understanding this diversity and streamlining the process of referring to content and how it relates to today’s business...

3509. 

Electronic Security Systems

Electronic Security Systems

By: Robert Pearson

Publisher: Butterworth-Heinemann

Publication Date: 29-NOV-2006

Insert Date: 15-AUG-2012

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Electronic Security Systems is a book written to help the security professional understand the various electronic security functional components and the ways these components interconnect. Providing a holistic approach to solving security issues, this book discusses such topics as integrating electronic functions, developing a system, component philosophy, possible long-term issues, and the culture within a corporation. The book uses a corporate environment as its example; however, the basic issues can be applied to virtually any environment. For a security professional to be...

3510. 

Securing Intellectual Property

Securing Intellectual Property

By: Information Security

Publisher: Butterworth-Heinemann

Publication Date: 01-DEC-2008

Insert Date: 15-AUG-2012

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Most employeers are astounded at how easily and quickly their proprietary information can get out of their control. In a large number of cases, theft of trade secrets often involves employees leaving a company to start their own business or work for a direct competitor. Nearly all books that address the topic of trade secrets have the “spy vs. spy? perspective. The author approaches the topic from a practical business perspective and not simply creating “paranoia? for paranoia’s sake. The material for this book comes from the author’s extensive work experience as a computer forensics...

3511. 

10 Steps to Successful Training

10 Steps to Successful Training

By: 

Publisher: American Society for Training & Development

Publication Date: 01-MAR-2009

Insert Date: 14-AUG-2012

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Designed for the trainer in all of us, 10 Steps to Successful Training takes a unique approach to becoming a winning instructor. Based on three decades experience and all the right credentials, author Elaine Biech is well versed in the art of getting the best from people. Her newest book is the easiest resource available for today's busy professional—she knows you need immediate guidance and practical applications—so you won't find a traditional instructional design training-cycle outline. Instead this book pinpoints the key actions necessary for successful training and focuses on the...

3512. 

Hold On, You Lost Me

Hold On, You Lost Me

By: ;

Publisher: American Society for Training & Development

Publication Date: 01-JUL-2007

Insert Date: 14-AUG-2012

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Hold On, You Lost Me offers an easy-to-implement 8-step methodology to create training suitable for all audiences from a small work team to a class of 50. Authors Bernice McCarthy and Jeanine O Neil-Blackwell, advocate that by truly understanding your own learning style, and honoring the learning styles of others, it is possible to reach all learners in your classroom or audience. Based on an innovative, researched-based teaching model known as 4MAT, here's how to drive the gold standard of learning and presentations by increasing performance. ...

3513. 

Manager Skills Training

Manager Skills Training

By: 

Publisher: American Society for Training & Development

Publication Date: 01-AUG-2008

Insert Date: 13-AUG-2012

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Often good employees get promoted to managerial position with unfortunate results. Avoid losing your best employees to this common pitfall by providing your pool of potential managers with basic managerial skills before they are put in a sink or swim position. Manager Skills Training teaches you how to create a training program that allows your candidates to build on their current skill base to become more effective in their dealings with people and activities. This comprehensive workshop-in-a-book covers a variety of topics like, basic leadership skills, performance appraisals, project...

3514. 

Facilitator's Guide: 10 Steps to Be a Successful Manager

Facilitator's Guide: 10 Steps to Be a Successful Manager

By: 

Publisher: American Society for Training & Development

Publication Date: 01-OCT-2007

Insert Date: 13-AUG-2012

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This facilitator's guide is a companion piece to 10 Steps to Be a Successful Manager and provides individuals involved with training new managers with an instant success tool. Applying the factors to enhance learning and application, the guide provides a framework to transfer management development principles and practices in to the classroom or on-the-job seting. ...

3515. 

Facilitation Skills Training

Facilitation Skills Training

By: ;

Publisher: American Society for Training & Development

Publication Date: 01-SEP-2007

Insert Date: 13-AUG-2012

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Facilitation skills are critical for today's successful business leaders, managers, and learning professionals. Do your key leaders and managers have the skills needed to be great facilitators? This book is your all-in-one train-the-trainer resource to guide development of 1 and 2-day instructor led courses in this vital business and organizational skill. Facilitation Skills Training demonstrates step-by-step how to set up effective training from creating an effective learning environment to the use of media in the class. Skills practice exercises are also part of this practical guide....

3516. 

Winning the Battle for Sales: Lessons on Closing Every Deal from the World's Greatest Military Victories

Winning the Battle for Sales: Lessons on Closing Every Deal from the World's Greatest Military Victories

By: John Golden

Publisher: McGraw-Hill

Publication Date: 14-SEP-2012

Insert Date: 12-AUG-2012

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FROM THE CREATORS OF SPIN SELLING TRIED-AND-TRUE STRATEGIES TO ARM YOU IN THE WAR FOR SALES SUPREMACY I distinctly remember my first VP talking about campaigns and targets. ...

3517. 

10 Steps to Successful Project Management

10 Steps to Successful Project Management

By: 

Publisher: American Society for Training & Development

Publication Date: 01-MAY-2007

Insert Date: 11-AUG-2012

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Project management is not easy. It is a complicated, multilayered matter, whether you manage projects for your entire company, for a department, or for yourself. And using a project management software program isn't enough, as many project managers painfully learn. This book takes you through 10 steps that, if followed correctly, will lead to successful project management. You'll learn how to determine whether something is a project or a task, build a business case, define the scope of the project, weigh the risks and constraints, collaborate, create a project blueprint, determine the...

3518. 

Lies About Learning

Lies About Learning

By: 

Publisher: American Society for Training & Development

Publication Date: 01-FEB-2007

Insert Date: 11-AUG-2012

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Lies About Learning is a frank and entertaining look at where myth and reality diverge in the multi-billion-dollar workplace learning industry. Written by 12 high-level executives from a wide range of industries, Lies About Learning offers a rare insight into the business of organizational learning. From e-learning, to learning management, to leadership programs, to research and the value of consultants, this book exposes the most prevalent myths and offers the counterweight of reality and real world practice. In the end, Lies About Learning provides executives and learning professionals...

3519. 

The 2006 ASTD Training & Performance Sourcebook

The 2006 ASTD Training & Performance Sourcebook

By: ;

Publisher: American Society for Training & Development

Publication Date: 01-JAN-2006

Insert Date: 11-AUG-2012

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The 2006 edition of the ASTD Training and Performance Sourcebook, edited by training guru Dr. Mel Silberman, draws on the knowledge and expertise of today's best trainers and consultants. In this one comprehensive book, you will find the tools you need in such important areas as e-learning, communication skills, diversity and cross-cultural awareness, performance improvement, and management development. Tools in the Sourcebook are organized into four categories: training activities and group learning exercisesassessment instrumentshelpful handoutspractical guides to understanding and...

3520. 

A Capitalism for the People: Recapturing the Lost Genius of American Prosperity

A Capitalism for the People: Recapturing the Lost Genius of American Prosperity

By: Luigi Zingales

Publisher: Basic Books

Publication Date: 05-JUN-2012

Insert Date: 11-AUG-2012

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Born in Italy, University of Chicago economist Luigi Zingales witnessed firsthand the consequences of high inflation and unemployment—paired with rampant nepotism and cronyism—on a country’s economy. This experience profoundly shaped his professional interests, and in 1988 he arrived in the United States, armed with a political passion and the belief that economists should not merely interpret the world, but should change it for the better. In A Capitalism for the People, Zingales makes a forceful, philosophical, and at times personal argument that the roots of American...