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1. 

Visionary Leaders for Information

Visionary Leaders for Information

By: Arthur Winzenried

Publisher: Chandos Publishing

Publication Date: 30-JUN-2010

Insert Date: 24-APR-2014

Slots: 1.0

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This book examines the theory, behaviour, connections and issues of modern information organizations. Asking leading professionals where we may be in the near future, it challenges both our perceptions and preconceptions. Posing perhaps the most vital question of all… Are we prepared? Do we have a vision?...

2. 

Personal Knowledge Capital

Personal Knowledge Capital

By: Janette Young

Publisher: Chandos Publishing

Publication Date: 18-JUL-2012

Insert Date: 24-APR-2014

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Intangible value leads to new insights and ideas, and higher levels of creativity and innovative thinking. Personal knowledge capital focuses on the knowledge worker, knowledge creation, and third generation knowledge management. A focus on the ‘inner and outer’ aspects of personal knowledge capital creates a balanced approach in order to produce creative solutions. As such this forms part of a synthesis of mind versus body thinking in relation to knowledge creation theory within knowledge management. This title is divided into two sections: the inner and outer path. The inner path...

3. 

Customer Care

Customer Care

By: Pat Gannon-Leary; Michael McCarthy

Publisher: Chandos Publishing

Publication Date: 15-MAR-2010

Insert Date: 24-APR-2014

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Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. Dual use - reference work and/or training manual Potential as a text book Applicable to a wider context than LIS - could be used for a whole HEI institutional approach to customer care or in local authorities/public services ...

4. 

Google and the Digital Divide

Google and the Digital Divide

By: Elad Segev

Publisher: Chandos Publishing

Publication Date: 21-JAN-2010

Insert Date: 24-APR-2014

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Beneficial to scholars and students in the fields of media and communication, politics and technology, this book outlines the significant role of search engines in general and Google in particular in widening the digital divide between individuals, organisations and states. It uses innovative methods and research approaches to assess and illustrate the digital divide by comparing the popular search queries in Google and Yahoo in different countries as well as analysing the various biases in Google News and Google Earth. The different studies developed and presented in this book provide...

5. 

RFID for Libraries

RFID for Libraries

By: M. Pandian

Publisher: Chandos Publishing

Publication Date: 18-NOV-2010

Insert Date: 24-APR-2014

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Many modern technologies give the impression that they somehow work by magic, particularly when they operate automatically and their mechanisms are invisible. A technology called RFID (Radio Frequency Identification), which is relatively new, has exactly this characteristic. Librarians everywhere are closely watching RFID technology. Advances over using bar codes on library materials, RFID tags are being touted as a way to radically redesign how library materials are handled. But it is expensive. The tags are vulnerable to wear and tear and the technology is not fully developed. It's...

6. 

Web 2.0 Knowledge Technologies and the Enterprise

Web 2.0 Knowledge Technologies and the Enterprise

By: Paul Jackson

Publisher: Chandos Publishing

Publication Date: 17-MAY-2010

Insert Date: 24-APR-2014

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Whilst enterprise technology departments have been steadily building their information and knowledge management portfolios, the Internet has generated new sets of tools and capabilities which provide opportunities and challenges for improving and enriching knowledge work. This book fills the gap between strategy and technology by focussing upon the functional capabilities of Web 2.0 in corporate environments and matching these to specific types of information requirement and behaviour. It takes a resource based view of the firm: why and how can the knowledge capabilities and information...

7. 

Data Clean-Up and Management

Data Clean-Up and Management

By: Margaret Hogarth; Kenneth Furuta

Publisher: Chandos Publishing

Publication Date: 22-OCT-2012

Insert Date: 24-APR-2014

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Data use in the library has specific characteristics and common problems. Data Clean-up and Management addresses these, and provides methods to clean up frequently-occurring data problems using readily-available applications. The authors highlight the importance and methods of data analysis and presentation, and offer guidelines and recommendations for a data quality policy. The book gives step-by-step how-to directions for common dirty data issues. Focused towards libraries and practicing librarians Deals with practical, real-life issues and addresses common problems that all...

8. 

Academic and Professional Publishing

Academic and Professional Publishing

By: Robert Campbell; Ed Pentz; Ian Borthwick

Publisher: Chandos Publishing

Publication Date: 10-SEP-2012

Insert Date: 24-APR-2014

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Academic and professional publishing represents a diverse communications industry rooted in the scholarly ecosystem, peer review, and added value products and services. Publishers in this field play a critical and trusted role, registering, certifying, disseminating and preserving knowledge across scientific, technical and medical (STM), humanities and social science disciplines. Academic and Professional Publishing draws together expert publishing professionals, to provide comprehensive insight into the key developments in the industry and the innovative and multi-disciplinary approaches...

9. 

Electronic Resource Management

Electronic Resource Management

By: Anne Elguindi; Kari Schmidt

Publisher: Chandos Publishing

Publication Date: 09-OCT-2012

Insert Date: 24-APR-2014

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A significant shift is taking place in libraries, with the purchase of e-resources accounting for the bulk of materials spending. Electronic Resource Management makes the case that technical services workflows need to make a corresponding shift toward e-centric models and highlights the increasing variety of e-formats that are forcing new developments in the field. Six chapters cover key topics, including: technical services models, both past and emerging; staffing and workflow in electronic resource management; implementation and transformation of electronic resource management systems;...

10. 

Information Consulting

Information Consulting

By: Irene Wormell; Annie Olesen; Gábor Mikulás

Publisher: Chandos Publishing

Publication Date: 05-OCT-2011

Insert Date: 24-APR-2014

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Information Consulting presents a closer look at what makes information consultants successful and how they develop a productive relationship with their clients. While most of the books on this subject area are providing the experiences of information consulting veterans on ‘how do you really do it?’, the aim of this book is focused on exploring the nature of information management consulting. This includes the task of the advice-and-guidance variety, such as helping clients to analyze and solve problems or to meet opportunities with the element of ‘What should I do?’. The authors have...

11. 

Records Management and Knowledge Mobilisation

Records Management and Knowledge Mobilisation

By: Stephen Harries

Publisher: Chandos Publishing

Publication Date: 09-NOV-2011

Insert Date: 24-APR-2014

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This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity, without losing its essential characteristics. Over the last 15 years, records management has prospered, tackling problems of electronic information and building a strong case for information governance based on a model of regulation and management control. The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation, and cutting budgets. By linking practical ideas...

12. 

Organisational Culture for Information Managers

Organisational Culture for Information Managers

By: Gillian Oliver

Publisher: Chandos Publishing

Publication Date: 04-MAR-2011

Insert Date: 24-APR-2014

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In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements. This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author's wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management. Uses research findings from cross-cultural studies of information...

13. 

Instructional Strategies and Techniques for Information Professionals

Instructional Strategies and Techniques for Information Professionals

By: Nicole Cooke; Jeffrey Teichmann

Publisher: Chandos Publishing

Publication Date: 10-APR-2012

Insert Date: 24-APR-2014

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Increasingly, library personnel are called upon to teach classes, deliver presentations and represent their organizations in an official capacity. This book is designed to assist those professionals with little to no experience designing and delivering training, instructional sessions, and presentations. Suitable for all librarians, library staff and library school students, this practical guide will get the library professional up and running as a trainer and presenter. Written by practicing professional librarians and trainers for use in the library setting Features a combination of...

14. 

Library Technology and User Services

Library Technology and User Services

By: Anthony W. Chow; Tim Bucknall

Publisher: Chandos Publishing

Publication Date: 09-NOV-2011

Insert Date: 24-APR-2014

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Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology...

15. 

Universal Design

Universal Design

By: Gail Staines

Publisher: Chandos Publishing

Publication Date: 05-JUL-2012

Insert Date: 24-APR-2014

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Universal Design provides practitioners, graduate students, and other professionals interested in obtaining practical advice on how to effectively create and re-create interiors of academic libraries for teaching, learning, and research. The academic library ‘as place’ continues to evolve around the idea that the existing environment can have multiple uses. Partnerships with other college and university agencies, such as centers for teaching excellence and writing centers have compatible missions with those of academic libraries. Established within the building-proper these facilities...

16. 

Becoming Confident Teachers

Becoming Confident Teachers

By: Claire McGuinness

Publisher: Chandos Publishing

Publication Date: 26-JUL-2011

Insert Date: 24-APR-2014

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Becoming Confident Teachers examines the teaching role of information professionals at a time of transition and change in higher education. While instruction is now generally accepted as a core library function in the 21st century, librarians often lack sufficient training in pedagogy and instructional design; consequently finding their teaching responsibilities to be stressful and challenging. By exploring the requirements and responsibilities of the role, this book guides teaching librarians to a position where they feel confident that they have acquired the basic body of knowledge and...

17. 

Scholarly Communication in Library and Information Services

Scholarly Communication in Library and Information Services

By: Bhaskar Mukherjee

Publisher: Chandos Publishing

Publication Date: 27-JUL-2010

Insert Date: 24-APR-2014

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This book has been written with a view to understand the validity of the perceptions of Open Access (OA) e-journals in the Library and Information Science (LIS) field. Using relevant OA journals this book presents and evaluates journals qualitatively and quantitatively. Over the last three hundred years scholarly journals have been the prime mode of transport in communicating the scholarly research process. However in the last few decades, a changing scenario has been witnessed in their form and format. OA is an innovative idea that attracts a fair amount of support and opposition around...

18. 

Global Resource Sharing

Global Resource Sharing

By: Linda Frederiksen; Margaret Bean; Heidi Nance

Publisher: Chandos Publishing

Publication Date: 09-NOV-2011

Insert Date: 24-APR-2014

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Written from a global perspective, this book reviews sharing of library resources on a global scale. With expanded discovery tools and massive digitization projects, the rich and extensive holdings of the world’s libraries are more visible now than at any time in the past. Advanced communication and transmission technologies, along with improved international standards, present a means for the sharing of library resources around the globe. Despite these significant improvements, a number of challenges remain. Global Resource Sharing provides librarians and library managers with a...

19. 

A Handbook of Digital Library Economics

A Handbook of Digital Library Economics

By: David P. Baker; Wendy Evans

Publisher: Chandos Publishing

Publication Date: 31-JUL-2013

Insert Date: 24-APR-2014

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This book provides a companion volume to Digital Library Economics and focuses on the ‘how to’ of managing digital collections and services (of all types) with regard to their financing and financial management. The emphasis is on case studies and practical examples drawn from a wide variety of contexts. A Handbook of Digital Library Economics is a practical manual for those involved - or expecting to be involved - in the development and management of digital libraries. Provides practical approach to the subject Focuses on the challenges associated with the economic and financial...

20. 

Knowledge Management for Sales and Marketing

Knowledge Management for Sales and Marketing

By: Tom Young; Nick Milton

Publisher: Chandos Publishing

Publication Date: 03-MAY-2011

Insert Date: 24-APR-2014

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While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. This book presents models to assist the reader to understand how knowledge can be applied and reused within the sales and marketing processes, leading to an enhanced win rate. Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their...