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Information Technology & Software Development
Technology Management
201. |  Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners By: Neil S. Potter; Mary E. Sakry Publisher: Addison-Wesley Professional Publication Date: 25-MAR-2002 Insert Date: 27-DEC-2002 Slots: 1.0 | Overview: Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners “This book hits the mark for three important
issues:How to keep focused on real improvementsHow to develop an implementable improvement planHow to develop meaningful and useful measurementsI will definitely recommend it to my clients who are just
beginning or are having trouble with their improvement
program.”—Norman Hammock, SEI Authorized Lead Assessor“At last a common sense and business-oriented approach
to process improvement. This book gives very practical instruction
that is easy to apply. Your people will thank you for
it.”—Nancy K. M. Rees, Vice President and Chief Engineer,
Xerox...
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202. |  Business and Economics of Linux® and Open Source, The By: Martin Fink Publisher: Prentice Hall Publication Date: 20-SEP-2002 Insert Date: 19-DEC-2002 Slots: 1.0 | Overview: Business and Economics of Linux® and Open Source, The The manager's guide to using Linux and open source for
competitive advantage.
Using Linux and open source technologies, thousands of
enterprises are cutting costs, gaining flexibility, and discovering
powerful new sources of business value. Now, there's an objective,
realistic manager's guide to using Linux and open source technology
for competitive advantage. Martin Fink helps you get past both the
hypesters and the naysayers, so you can accurately assess the
benefits, costs, and risks of open source in your organization.
Writing strictly from the manager's viewpoint, Fink covers...
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203. |  Minding the Machines: Preventing Technological Disasters By: William M. Evan; Mark Manion Publisher: Prentice Hall Publication Date: 15-APR-2002 Insert Date: 12-OCT-2002 Slots: 1.0 | Overview: Minding the Machines: Preventing Technological Disasters Praise from readers
"A superb book on how to prevent and minimize technological
disasters."
—P. Roy Vagelos, M.D. Retired Chairman and
CEO,
Merck & Co., Inc.
"If you want to know how serious technological disasters can be,
how poorly we tend to handle them, and what can be done to reduce
or eliminate the dangers associated with them, this is the book for
you."
—Russell L. Ackoff, Professor Emeritus of
Management Science
at The Wharton School, University of Pennsylvania
"A thorough compendium of technological disasters, complete with
detailed descriptions, analyses of what...
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204. |  By: Chris DiBona; Sam Ockman Publisher: O'Reilly Media, Inc. Publication Date: 03-JAN-1999 Insert Date: 27-SEP-2002 Slots: 1.0 | Overview: Open Sources
Freely available source code, with contributions from thousands of
programmers around the world: this is the spirit of the software
revolution known as Open Source. Open Source has grabbed the
computer industry's attention. Netscape has opened the source code
to Mozilla; IBM supports Apache; major database vendors haved
ported their products to Linux. As enterprises realize the power of
the open-source development model, Open Source is becoming a viable
mainstream alternative to commercial software. Now in Open
Sources, leaders of Open Source come together for the first
time to discuss the...
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205. |  By: Publisher: O'Reilly Media, Inc. Publication Date: 26-FEB-2001 Insert Date: 26-SEP-2002 Slots: 1.0 | Overview: Peer-to-Peer
The term "peer-to-peer" has come to be applied to networks that
expect end users to contribute their own files, computing time, or
other resources to some shared project. Even more interesting than
the systems' technical underpinnings are their socially disruptive
potential: in various ways they return content, choice, and control
to ordinary users. While this book is mostly about the technical
promise of peer-to-peer, we also talk about its exciting social
promise. Communities have been forming on the Internet for a long
time, but they have been limited by the flat interactive qualities
of...
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206. |  By: Eric S. Raymond Publisher: O'Reilly Media, Inc. Publication Date: 01-FEB-2001 Insert Date: 26-SEP-2002 Slots: 1.0 | Overview: The Cathedral & the Bazaar
Open source provides the competitive advantage in the Internet Age.
According to the August Forrester Report, 56 percent of IT managers
interviewed at Global 2,500 companies are already using some type
of open source software in their infrastructure and another 6
percent will install it in the next two years. This revolutionary
model for collaborative software development is being embraced and
studied by many of the biggest players in the high-tech industry,
from Sun Microsystems to IBM to Intel. The Cathedral & the
Bazaar is a must for anyone who cares about the future of the
computer...
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207. |  Enterprise Data Center Design and Methodology By: Rob Snevely Publisher: Prentice Hall Publication Date: 28-JAN-2002 Insert Date: 26-SEP-2002 Slots: 1.0 | Overview: Enterprise Data Center Design and Methodology
A practical guide that provides a scalable, modular methodology
for designing data centers of any size and capability
Includes design techniques for accurate planning based on data
center capacities
Covers all aspects of data center design from site selection to
network connectivity
Enterprise Data Center Design and Methodology is a
practical guide to designing a data center from inception through
construction. The fundamental design principles take a simple,
flexible, and modular approach based on accurate, real-world
requirements and capacities. This approach contradicts...
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208. |  IT Payoff, The: Measuring the Business Value of Information Technology Investments Publisher: FT Press Publication Date: 01-MAR-2002 Insert Date: 26-SEP-2002 Slots: 1.0 | Overview: IT Payoff, The: Measuring the Business Value of Information Technology Investments Does technology really add value? If so, when? What's the best
way to quantify and maximize technology ROI? The IT Payoff
gives you powerful new tools for answering critical technology
investment questions. Discover where technology can add the
greatest value; when to adopt new technologies; how to coordinate
process and technology change, and more. Includes new metrics,
hands-on templates, and a complete action plan for making smarter
funding decisions!
One of the 5 Best Technology Books as cited by
About.com...
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209. |  Analyzing Application Service Providers By: Alexander Factor Publisher: Prentice Hall Publication Date: 01-OCT-2001 Insert Date: 26-SEP-2002 Slots: 1.0 | Overview: Analyzing Application Service Providers The pragmatic analysis of ASP phenomenon and up-to-the-minute
decision-making guide for ASP entrepreneurs, leaders, and
customers.
ASP business models, designs, architectures, methodologies,
enabling technologies, economics, and more.
The ASP revolution is on the way. Now, there's a complete guide
to profiting from it.
In Analyzing Application Service Providers, one of the
ASP marketplace's most experienced consultants presents a
comprehensive analysis and assessment of the ASP marketplace.
Alexander L. Factor covers everything entrepreneurs and service
providers need to know to build...
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210. |  By: Daniel A. Menascé; Virgilio A. F. Almeida Publisher: Prentice Hall Publication Date: 27-APR-2000 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: Scaling for E-Business Foreword by Jim Gray
Microsoft Research and 1998 ACM Turing Award Recipient
The Complete Guide to Techniques and Models to Evaluate and Plan
E-Business Sites!
Avoid losing customers due to site crashes
Performance modeling and capacity planning for e-business
infrastructure
Build and analyze customer behavior models
Plan your e-business site to avoid frequent upgrades and
migrations
"E-business is transforming every element of business in many
unknown ways. This book will give its readers a headstart in
understanding the quantitative underpinnings of the...
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211. |  Essential Guide to Computing: The Story of Information Technology, The Publisher: Prentice Hall Publication Date: 01-AUG-2000 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: Essential Guide to Computing: The Story of Information Technology, The
The complete, easy-to-understand guide to IT—now and in
the future!
Computers, networks, and pervasive computing
Hardware, operating systems, and software
How networks work: LANs, WANs, and the Internet
E-business, the Web, and security
The guide for ANYONE who needs to understand the key
technologies driving today's economy and high tech industries!
You can't afford not to understand the information revolution
that's sweeping the world-but who's got time for all the acronyms
and hype most technology books give you? The Essential Guide to
Computing demystifies the...
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212. |  IT Automation: The Quest for Lights Out By: Howie Lyke Publisher: Prentice Hall Publication Date: 14-DEC-1999 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: IT Automation: The Quest for Lights Out
1378F-9
Maximize reliability, address downtime, and maintenance
costs!
Planning, analyzing, and implementing your appropriate level of
automated data centers and infrastructure operations
Real-world guidelines, methodology, and best practices
Organization, staffing, technology, deployment, and management
tips from the experts!
Data center automation in distributed environments: practical
advice and proven tools!
Everyone wants a "lights out" data center and infrastructure
operation-but in an era of distributed, Internet-centered
computing, that's tougher to accomplish...
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213. |  High Availability: Design, Techniques, and Processes By: Floyd Piedad; Michael Hawkins Publisher: Prentice Hall Publication Date: 18-DEC-2000 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: High Availability: Design, Techniques, and Processes The complete "how-to guide" for maximizing the availability of
enterprise systems.
Training, support, backup, and maintenance account for nearly 80
percent of the total cost of today's enterprise applications-and
much of that money is spent trying to squeeze increased
availability out of applications in spite of weak design and
management processes. In High Availability, two leading IT experts
bring together best practices for every people and process-related
issue associated with maximizing application availability. The
goal: to help enterprises dramatically improve the value of...
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214. |  By: Gary Walker Publisher: Prentice Hall Publication Date: 07-MAR-2001 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: IT Problem Management The complete "best practices" guide to IT problem
resolution!
No matter how professional your IT organization, if you can't
resolve problems quickly and effectively, you'll lose your
stakeholders' confidence—and fail. Nowadays, help desk s
aren't enough: companies want true service centers capable of
delivering complex, strategic solutions. IT Problem
Management is the first single source for building world-class
problem management processes. Drawing upon his extensive consulting
e xperience, Gary Walker presents specific improvements you can
make to achieve breakthrough results in any help...
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215. |  IT Organization: Building a Worldclass Infrastructure By: Harris Kern; Stuart Galup; Guy Nemiro Publisher: Prentice Hall Publication Date: 15-FEB-2000 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: IT Organization: Building a Worldclass Infrastructure
2229H-4
Organizing IT for excellence in 21st century distributed
environments
Few organizations are achieving their goals for reliability,
availability, and serviceability in distributed
environments—and the obstacles aren't technical, they're
organizational. How does one structure an IT
organization to succeed with today's tools and architectures? IT
Organization: Building a World-Class Infrastructure delivers
realistic, specific answers that draw upon the experiences of more
than 40 leading companies. You'll discover how to:
Design your organization to deliver "any data,...
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216. |  IT Services: Costs, Metrics, Benchmarking, and Marketing By: Anthony F. Tardugno; Thomas R. DiPasquale; Robert E. Matthews Publisher: Prentice Hall Publication Date: 10-MAR-2000 Insert Date: 25-SEP-2002 Slots: 1.0 | Overview: IT Services: Costs, Metrics, Benchmarking, and Marketing
1919E-7
Unleashing the Power of Integrated Service
Delivery
Harris Kern's Enterprise Computing Institute
Solutions for IT Professionals
Delighting IT customers: the real-world,
start-to-finish guide
IT Services is the first 100%
customer-focused guide to satisfying the consumers of your
company's IT services — and building the loyalty your IT
organization needs. In this book, three leading IT professionals
present a fully integrated, comprehensive approach to service
delivery in today's global, distributed environments.
You'll discover how to establish processes,
service and cost...
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