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Technology Management
1. |  Implementation and Integration of Information Systems in the Service Sector By: John Wang Publisher: IGI Global Publication Date: 31-DEC-2012 Insert Date: 20-JUN-2013 Slots: 1.0 | Overview: Implementation and Integration of Information Systems in the Service Sector With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area....
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2. |  By: George Spafford Publisher: IT Governance Ltd Publication Date: 11-DEC-2008 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: The Governance of Green IT
Do you know what your IT systems cost your business in electricity?
Organisations are not always aware of how much of their electricity bill goes on data storage. This is because the amount of money they are spending on the electricity for IT systems is often hidden inside the bigger electricity bill. Many businesses have already been confronted with the heavy operational costs associated with increased data storage. So unless you keep track of the problem, your business may be pouring money down the drain without you even realising it. If you care at all about growth, this is a...
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3. |  The Green Agenda: A Business Guide By: Alan Calder Publisher: IT Governance Ltd Publication Date: 05-MAR-2009 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: The Green Agenda: A Business Guide
Reap the rewards of a Green IT Strategy with this essential guide
Climate change can be an emotive issue. This book takes a cool look at the subject and shows you what makes it relevant to your business. A big part of the answer is energy. Computers consume a lot of energy, and energy costs money. The cost of powering and cooling data servers over three years is currently 1.5 times the cost of purchasing the server hardware. Over the next two decades, global demand for energy is predicted to rise by 50%, which means that your long-term energy costs are also likely to increase....
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4. |  Changing how you manage and communicate change By: Naomi Karten Publisher: IT Governance Ltd Publication Date: 31-MAR-2009 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: Changing how you manage and communicate change
Order today and transform the way you manage and communicate change in your business!
How has your organisation changed recently? How did the people in it or associated with it react? Was it in exactly the same way? Do you have more changes coming up?
People's reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business.
'Changing...
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5. |  IT Induction and Information Security Awareness By: Valerie Maddock Publisher: IT Governance Ltd Publication Date: 09-FEB-2010 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: IT Induction and Information Security Awareness
The only guide on the market to cover IT Induction and Information Security Awareness!
Where your information security is concerned, prevention is better than cure.
If you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information security breaches tend to occur as a result of human, as well as technological, failings. However, the human factor usually receives far less attention.
Training
Computer systems are complex, so people who work with them often need to be trained in how to use...
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6. |  By: Alan Calder Publisher: IT Governance Ltd Publication Date: 01-MAY-2007 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: IT Governance: A Pocket Guide
An Introduction to IT Governance
If you are unsure what IT governance is, or how it is relevant to your business, this pocket guide is for you. It outlines the key drivers for IT governance in the modern global economy, with particular reference to corporate governance requirements and the need for companies to protect their information assets.
IT Governance for "Non-geeks"
The guide examines the role of IT governance in the management of strategic and operational risk. It also looks at the most important considerations when setting up an IT governance framework, and introduces...
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7. |  IT Governance: Guidelines for Directors By: Alan Calder Publisher: IT Governance Ltd Publication Date: 28-APR-2005 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: IT Governance: Guidelines for Directors
"A director's guide to IT governance
This book is an essential read for those sitting on the board of any organisation that
wants to secure its information, its intellectual property and its competitive advantage.
Written for a non-technical, commercially-minded audience, this book offers a comprehensive
introduction to the critical subject of IT governance.
Why is IT governance important?
Your business will stand or fall on the quality of its IT governance. Information technology can enable you to improve your operations and cut costs. And by changing the way you deal with your...
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8. |  IT Governance: Implementing Frameworks and Standards for the Corporate Governance of IT By: Alan Calder Publisher: IT Governance Ltd Publication Date: 13-MAR-2009 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: IT Governance: Implementing Frameworks and Standards for the Corporate Governance of IT
Use an IT Governance strategy to reduce risk
An Introduction for Directors and IT professionals
The modern organisation is increasingly working within the context of corporate governance.
The subject dictates their day-to-day and strategic activities, especially corporate
information asset risk management and investment, and the ICT infrastructure within which those information assets are collected, manipulated, stored and deployed.
But what is corporate governance, and why is it important to the IT professional? Why is IT governance important to the company director, and what do...
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9. |  IT Governance to Drive High Performance By: Robert Kress Publisher: IT Governance Ltd Publication Date: 09-MAR-2010 Insert Date: 13-JUN-2013 Slots: 1.0 | Overview: IT Governance to Drive High Performance
This book will show you the state-of-the-art IT governance model that was developed by the largest consulting firm in the world!
This pocket guide provides you with an insider's detailed description of Accenture's IT governance policy and details its governance structure. It will show how effective IT governance links IT strategy and IT decisions to Accenture's business strategy and business priorities.
Following the best practices approach set out in this pocket guide will serve as an excellent starting point for any organisation with ambitions to achieve high...
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10. |  ITIL Foundation Essentials: The exam facts you need By: Claire Agutter Publisher: IT Governance Ltd Publication Date: 06-SEP-2012 Insert Date: 12-JUN-2013 Slots: 1.0 | Overview: ITIL Foundation Essentials: The exam facts you need
"The exam facts you need to pass your ITIL® Foundation Exam
ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding - just exactly what you need to understand how to pass the ITIL Foundation exam. Aimed at self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.
Project managers, who are looking to expand their qualifications, and IT contractors or consultants, who don't want to take...
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11. |  Running IT Like a Business: A Step-by-Step Guide to Accenture's Internal IT By: Robert E. Kress Publisher: IT Governance Ltd Publication Date: 18-OCT-2011 Insert Date: 12-JUN-2013 Slots: 1.0 | Overview: Running IT Like a Business: A Step-by-Step Guide to Accenture's Internal IT
"Uncover the secrets of an award-winning IT function and apply them to your business!
Global management, technology and outsourcing company Accenture has achieved incredible results through the transformation of its IT function. It has doubled its revenues in ten years, significantly decreased its IT spending despite an increase in workforce of nearly 300%, and its number of satisfied customers is growing and growing. Discover how it has achieved this, and how you can realize similar benefits in your organization.
The key to unlocking your IT function's hidden potential
Running IT...
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12. |  Greening the Data Center: A Pocket Guide By: George Spafford Publisher: IT Governance Ltd Publication Date: 02-APR-2009 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: Greening the Data Center: A Pocket Guide
Save the planet, and save money too!
The information economy depends on the old energy economy. Without the electricity that powers computer and communications systems, no IT business could function. Moreover, computers use a lot of electricity. Much of the world's electricity is generated in coal- or gas-fired power stations. So the more electricity computers use, the bigger their carbon footprint.
Forward planning
Information is vital to how you understand your customers and increase your sales. Almost certainly, this information will be stored and updated...
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13. |  IT Asset Management: A Pocket Survival Guide By: Martyn Hobbs Publisher: IT Governance Ltd Publication Date: 04-AUG-2011 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: IT Asset Management: A Pocket Survival Guide
"Implement Asset Management and reap the rewards!
IT Asset Management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management for elements found in the business environment, namely software and hardware.
Build your hardware asset listing first
Software is one of the most critical elements of information and communications technologies and most organisations have huge investments in software, whether internally developed or external procured. However, with a major objective of IT Asset Management usually being...
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14. |  By: Sarah Cook Publisher: IT Governance Ltd Publication Date: 24-FEB-2009 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: Leading for Success
Every business, especially in today's troubled economic climate, has to adapt to change. And the IT department of a business will always find itself at the cutting edge of such changes.
Change requires leadership. Impressive technical and administrative skills are not enough, and people in IT departments are now increasingly expected to use their soft skills as well.
IT is no longer merely a back-office function. People in IT are now being called on to drive through improvements in the wider operations of their business. Both as agents and enablers of change, IT professionals need...
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15. |  Practical IT Service Management: A Concise Guide for Busy Executives By: Thejendra BS Publisher: IT Governance Ltd Publication Date: 18-MAR-2008 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: Practical IT Service Management: A Concise Guide for Busy Executives
What do you have to do to make sure that IT headaches will not jeopardise your business?
Today, your IT system is no longer an optional extra. Instead, it is integral to how you demonstrate your core competences.
A stitch in time saves nine...
Getting to grips with IT service management is crucial for managers as well as for technical specialists.
It is not enough for the manager of an IT department to have an up-to-date knowledge of the latest technical developments. If you want your company to succeed, everyone in the IT department must also understand how...
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16. |  IT Regulatory Compliance in the UK By: Alan Calder Publisher: IT Governance Ltd Publication Date: 01-MAY-2007 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: IT Regulatory Compliance in the UK
In today's computer-driven world, every modern business depends on its information technology. This means that IT systems have to be protected and regulated. If you run a company that is based in or has a presence in Britain, you need to be familiar with the UK laws and standards that relate to IT governance.
This pocket guide provides you with a concise and accessible guide to the relevant UK legislation, including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Regulation of Investigatory Powers Act 2000. It explains the importance of...
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17. |  ISO/IEC 20000: An Introduction to the global standard for service management, Second Edition By: David Clifford Publisher: IT Governance Ltd Publication Date: 01-NOV-2011 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: ISO/IEC 20000: An Introduction to the global standard for service management, Second Edition
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A newly revised, up-to-date pocket guide to show you how to manage your IT services more effectively.
Whatever your business, your capacity to supply products and services to your customers depends on your IT. Yet, all too often, companies and government departments fail to take effective control of their IT systems. Instead, organisations rely on a confused mish-mash of different technologies and ad hoc working practices.
The solution: an ITSMS
To avoid this fate, your organisation needs to adopt an IT Service Management System (ITSMS). Employing an ITSMS will enable...
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18. |  IT Regulatory Compliance in North America By: Alan Calder Publisher: IT Governance Ltd Publication Date: 01-MAY-2007 Insert Date: 11-JUN-2013 Slots: 1.0 | Overview: IT Regulatory Compliance in North America
"A clear and concise introduction to the rules for IT in North America
In today's computer-driven world, every modern business depends on its information technology. This means that IT systems have to be protected and regulated. If your organization has a presence in North America, you need to be familiar with the relevant laws and standards for IT governance. IT is a key component of the US legislation relating to corporate governance and privacy. In addition, the Basel 2 Accord, the Fair Credit Reporting Act and the online banking standards of the Federal Financial Institutions...
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19. |  Améliorer la qualité des services By: Hamilton Mann Publisher: Editions d'Organisation Publication Date: 07-JUL-2011 Insert Date: 01-FEB-2013 Slots: 1.0 | Overview: Améliorer la qualité des services
Présentation
Les systèmes d'information sont directement visibles chez les clients finaux. C'est pourquoi il est crucial de maîtriser la résolution des problèmes sur la qualité des services pour toutes les DSI. En effet, plusieurs phénomènes se sont produits :
Les systèmes sont devenus de plus en plus complexes, distribués et transverses, et mettent en oeuvre plusieurs technologies en simultané.
Les exigences des clients internes vont croissant.
Les réglementations légales pèsent lourd sur les DSI.
Les délais alloués pour les développements sont contraignants. C'est le prix à ...
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20. |  Publisher: Microsoft Press Publication Date: 08-SEP-2004 Insert Date: 14-JAN-2013 Slots: 1.0 | Overview: Integration Patterns Get expert guidance for using architecture and design patterns as well as implementation patterns that apply specifically to Microsoft® BizTalk® Server 2004, Host Integration Server 2004, and the .NET Framework?to solve common system integration issues....
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