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Technology Management


1. 

A Guide to Effective Internal Management System Audits

A Guide to Effective Internal Management System Audits

By: Andrew Nichols

Publisher: IT Governance Ltd

Publication Date: 26-JUN-2014

Insert Date: 19-JUL-2014

Slots: 1.0

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Are your internal audits adding value? Organizations hoping to comply with any of the International Standards for management systems (e.g. ISO9001, ISO27001) must carry out internal audits. However, the requirements set down by accreditation bodies for auditor courses make little distinction between internal and external audit programs. As a result, many organizations instruct their internal auditors using resources designed for external auditors. Such internal audit programs often fail to develop beyond simple compliance monitoring, and risk becoming ‘box-ticking’ exercises, adding...

2. 

Impossibility Results for Distributed Computing

Impossibility Results for Distributed Computing

By: Hagit Attiya; Faith Ellen

Publisher: Morgan & Claypool Publishers

Publication Date: 01-MAY-2014

Insert Date: 27-JUN-2014

Slots: 1.0

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To understand the power of distributed systems, it is necessary to understand their inherent limitations: what problems cannot be solved in particular systems, or without sufficient resources (such as time or space). This book presents key techniques for proving such impossibility results and applies them to a variety of different problems in a variety of different system models. Insights gained from these results are highlighted, aspects of a problem that make it difficult are isolated, features of an architecture that make it inadequate for solving certain problems efficiently are...

3. 

Praxiswissen COBIT , 2nd Edition

Praxiswissen COBIT , 2nd Edition

By: Markus Gaulke

Publisher: dpunkt

Publication Date: 16-JUN-2014

Insert Date: 17-JUN-2014

Slots: 1.0

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COBIT ist das führende Rahmenwerk für die Governance und das Management der Unternehmens-IT und bildet das Fundament für eine effiziente und wirksame Steuerung und Kontrolle der IT. Das Buch beschreibt die Grundelemente sowie die zugrundeliegenden Konzepte von COBIT wie auch von Val IT und Risk IT, die nun im Rahmenwerk integriert sind. Außerdem werden Zertifizierungsmöglichkeiten beschrieben sowie Prüfungsinhalte und Testfragen vorgestellt.Die 2. Auflage wurde auf COBIT-Version 5 aktualisiert und enthält konkrete Beispiele der Anwendung von COBIT in deutschen Unternehmen....

4. 

Service Offerings and Agreements: A guide for ITIL® exam candidates

Service Offerings and Agreements: A guide for ITIL® exam candidates

By: 

Publisher: BCS Learning & Development Limited

Publication Date: 22-APR-2014

Insert Date: 06-MAY-2014

Slots: 1.0

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By implementing good practice in service offerings and agreements, IT departments can achieve high levels of customer satisfaction. This book is aimed at Intermediate Certificate candidates and people within organisations of any size who are tasked with service portfolio management, business relationship management, service catalogue management, service level management, demand management, supplier management and financial management. An intermediate level guide, it provides clarification and expansion of the core ITIL® texts. This new edition reflects the current thinking from ITIL, in...

5. 

Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM)

Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM)

By: Kern Peng

Publisher: Productivity Press

Publication Date: 12-APR-2012

Insert Date: 25-APR-2014

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Providing a fundamental understanding of equipment management, this book presents novel alternatives in equipment management beyond the mainstream principles of maintenance management. These new alternatives are pioneered by high-tech industries and are driven by the fast-changing environment. The text aims to initiate new thinking and approaches that will help organizations in high-tech industries manage their expansive equipment as well as prepare companies in traditional industries for the spreading of the microchip era in their equipment base. ...

6. 

IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures

IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures

By: Stephen Andriole

Publisher: Auerbach Publications

Publication Date: 20-OCT-2011

Insert Date: 23-APR-2014

Slots: 1.0

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This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies insight into the realities of human behavior—including the range of best and worst behaviors from managers, executives, and corporate culture. Industry veteran Stephen J. Andriole provides a fresh perspective on the old basics of IT management through a twenty-first-century lens. ...

7. 

COSMIC Function Points: Theory and Advanced Practices

COSMIC Function Points: Theory and Advanced Practices

By: Reiner Dumke; Alain Abran

Publisher: Auerbach Publications

Publication Date: 03-FEB-2011

Insert Date: 22-APR-2014

Slots: 1.0

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Designed to conform to the ISO/IEC standard 14143, the Common Software Measurement International Consortium (COSMIC) Function Point method has become the major estimation technique based on international standards for building software-intensive systems. This book supplies a cutting-edge look at current and emerging practices in the international software measurement community. An international panel of experts details the steps for measuring the functional size of software and developing project estimates with improved accuracy. ...

8. 

Antipatterns: Managing Software Organizations and People, Second Edition

Antipatterns: Managing Software Organizations and People, Second Edition

By: Colin Neill; Philip Laplante; Joanna DeFranco

Publisher: Auerbach Publications

Publication Date: 13-DEC-2011

Insert Date: 19-APR-2014

Slots: 1.0

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Using real and hypothetical case studies, this book illustrates poor management approaches, unpleasant work environments, and bad manager traits that lead to failure. For each antipattern, the text describes the situation and symptoms, gives examples, and offers a refactoring solution. The authors provide real-world anecdotes that illustrate key concepts. They also include thought-provoking exercises that describe a situation and ask which antipatterns are present, as well as how to refactor the situation. Coverage includes leadership principles, environmental antipatterns, group patterns,...

9. 

IT Best Practices: Management, Teams, Quality, Performance, and Projects

IT Best Practices: Management, Teams, Quality, Performance, and Projects

By: Tom Witt

Publisher: Auerbach Publications

Publication Date: 20-DEC-2011

Insert Date: 19-APR-2014

Slots: 1.0

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Ideal for project, IT, and systems development managers, this book details the skills, knowledge, and attributes needed to bringing about large-scale change. It explains how to incorporate quality methods into the change management process and outlines a holistic approach for transformation management. Its comprehensive coverage spans team building, quality, project methodology, resource allocation, process engineering, and management best practices. The material covered is validated with references to concepts and processes from such business greats as Dr. Deming, Jack Welch, and Henry...

10. 

IT Policy and Ethics

IT Policy and Ethics

By: Information Resources Management Association

Publisher: IGI Global

Publication Date: 28-FEB-2013

Insert Date: 04-APR-2014

Slots: 1.0

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IT policies are set in place to streamline the preparation and development of information communication technologies in a particular setting. IT Policy and Ethics: Concepts, Methodologies, Tools, and Applications is a comprehensive collection of research on the features of modern organizations in order to advance the understanding of IT standards. This is an essential reference source for researchers, scholars, policymakers, and IT managers as well as organizations interested in carrying out research in IT policies....

11. 

Pragmatic Application of Service Management

Pragmatic Application of Service Management

By: Suzanne Van Hove; Mark Thomas

Publisher: IT Governance Ltd

Publication Date: 11-MAR-2014

Insert Date: 31-MAR-2014

Slots: 1.0

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Enhanced IT Service Management though integrated management frameworks With the increasing popularity of ITIL® as a framework for IT Service Management (ITSM), a number of organizations have realized that this approach is sometimes not enough on its own. As a result, service managers are looking for ways to enhance their ITIL-based ITSM without having to throw it away and start again. Many are already working towards compliance with ISO/IEC 20000 — the International Standard for IT Service Management. With the recent release of COBIT®5, service management practitioners have even...

12. 

Practical IT Service Management, 2nd Edition

Practical IT Service Management, 2nd Edition

By: Thejandra BS

Publisher: IT Governance Ltd

Publication Date: 11-FEB-2014

Insert Date: 29-MAR-2014

Slots: 1.0

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How can you ensure that IT problems do not damage your business? IT is integral to modern organisations, and the way you manage it can make or break your business. IT service management - not just for the IT director It is not enough for the IT manager to understand the latest technical developments. For your company to succeed, everyone in the IT department must also understand their role in achieving overall business goals. IT service management questions answered Written in a friendly question-and-answer format, Practical ITSM explains how to set up a technical service...

13. 

Governance of Enterprise IT based on COBIT®5

Governance of Enterprise IT based on COBIT®5

By: Geoff Harmer

Publisher: IT Governance Ltd

Publication Date: 06-FEB-2014

Insert Date: 29-MAR-2014

Slots: 1.0

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Practical guidance on COBIT®5 implementation  COBIT®5 (Control Objectives for Information and related Technology) is the latest release of the popular framework for the governance of enterprise IT. It links controls, technical issues and business risks, enabling managers to manage the risks associated with business goals. Covers all key concepts of COBIT®5 Written for IT service managers, consultants and other practitioners in IT governance, risk and compliance, this practical book discusses all the key concepts of COBIT®5, and explains how to direct the governance of...

14. 

Practical Change Management for IT Projects

Practical Change Management for IT Projects

By: Emily Carr

Publisher: Packt Publishing

Publication Date: 26-MAR-2014

Insert Date: 29-MAR-2014

Slots: 1.0

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Transform your IT project and make change stick with this step-by-step guide Ensure your IT project is a long-term success by creating a comprehensive Change Management plan Build support for your project and new system with both leadership and end users Full of easy to use templates, tips for success, practical examples, and insider know-how from a Change Management consultant to several Fortune 500 companies In Detail Transform your IT project and make change stick with this step-by-step guide. In today’s fast-paced world of change, companies expect you to do more,...

15. 

The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value

The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value

By: 

Publisher: John Wiley & Sons

Publication Date: 07-AUG-2012

Insert Date: 15-MAR-2014

Slots: 1.0

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As our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth. The CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (Partner – Organize – Innovate – Deliver – Support – Protect – Grow) that will guide you in making essential changes to your organization. The proven strategies, tools, and techniques in The CIO Playbook make it the ultimate "how-to"...

16. 

The Privacy Engineer's Manifesto: Getting from Policy to Code to QA to Value

The Privacy Engineer's Manifesto: Getting from Policy to Code to QA to Value

By: Michelle Finneran Dennedy; Jonathan Fox; Thomas R. Finneran

Publisher: Apress

Publication Date: 22-JAN-2014

Insert Date: 30-JAN-2014

Slots: 1.0

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"It's our thesis that privacy will be an integral part of the next wave in the technology revolution and that innovators who are emphasizing privacy as an integral part of the product life cycle are on the right track." --The authors of The Privacy Engineer's Manifesto The Privacy Engineer's Manifesto: Getting from Policy to Code to QA to Value is the first book of its kind, offering industry-proven solutions that go beyond mere theory and adding lucid perspectives on the challenges and opportunities raised with the emerging "personal" information economy. The authors, a uniquely...

17. 

Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference

Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference

By: Jamie Watters

Publisher: Apress

Publication Date: 19-DEC-2013

Insert Date: 10-JAN-2014

Slots: 1.0

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You're in charge of IT, facilities, or core operations for your organization when a hurricane or a fast-moving wildfire hits. What do you do? Simple. You follow your business continuity/disaster recovery plan. If you've prepared in advance, your operation or your company can continue to conduct business while competitors stumble and fall. Even if your building goes up in smoke, or the power is out for ten days, or cyber warriors cripple your IT systems, you know you will survive. But only if you have a plan. You don't have one? Then Disaster Recovery, Crisis Response, and Business...

18. 

Enterprise Project Portfolio Management

Enterprise Project Portfolio Management

By: Richard Bayney; Ram Chakravarti

Publisher: J. Ross Publishing

Publication Date: 07-AUG-2012

Insert Date: 11-DEC-2013

Slots: 1.0

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This unique guide and professional reference presents a structured framework for practitioners and students of project, program, and portfolio management to enhance their strategic and analytic capabilities in the evolving discipline of project portfolio management (PPM). It provides a practical, step-by-step approach to building competencies in categorizing, evaluating, optimizing, prioritizing, and managing an IT, pharmaceutical, biotech or other complex R&D-oriented portfolio of investments. Key Features Contains a unique framework for building strategic and technical...

19. 

Mastering Software Project Management

Mastering Software Project Management

By: Murali Chemuturi; Thomas Cagley

Publisher: J. Ross Publishing

Publication Date: 13-JUL-2010

Insert Date: 11-DEC-2013

Slots: 1.0

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This unique guide explains software project management from the standpoint of a software project manager working in a professional software development organization. It covers the subject of software project management in its entirety, including project acquisition and execution with backward linkages to concepts that play a facilitation role in successful project management, such as general management, decision making, people management, motivation, productivity and expectations management. This comprehensive reference provides all the guidance, best practices, tools and techniques...

20. 

SOFTWARE ESTIMATION BEST PRACTICES, TOOLS, & TECHNIQUES

SOFTWARE ESTIMATION BEST PRACTICES, TOOLS, & TECHNIQUES

By: Murali Chemuturi

Publisher: J. Ross Publishing

Publication Date: 18-AUG-2009

Insert Date: 23-NOV-2013

Slots: 1.0

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Software Estimation Best Practices, Tools, & Techniques covers all facets of software estimation. It provides a detailed explanation of the various methods for estimating software size, development effort, cost, and schedule, including a comprehensive explanation of test effort estimation. Emphasizing that software estimation should be based on well-defined processes, it presents software estimation best practices and shows how to avoid common pitfalls. This guide offers direction on which methods are most appropriate for each of the different project types commonly executed in...