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Communications
1. |  By: John Stoker Publisher: McGraw-Hill Publication Date: 23-APR-2013 Insert Date: 25-MAY-2013 Slots: 1.0 |
MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchangesthat foster collaboration, improve performance, and achieve results.
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2. |  By: Leonard S. Greenberger Publisher: McGraw-Hill Publication Date: 09-APR-2013 Insert Date: 25-MAY-2013 Slots: 1.0 |
BREAK THROUGH ANYONE’S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALLLeonard S. Greenberger is a partner at one of today’s most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.
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3. |  By: Shawn Kent Hayashi Publisher: McGraw-Hill Publication Date: 26-MAY-2013 Insert Date: 25-MAY-2013 Slots: 1.0 |
Achieve All Your Business Goals Using the Art of Conversation“This book will increase your influence and success rate by the end of the first chapter.”—Alan Weiss, PhD, author of Million Dollar Consulting and Getting Started in ConsultingWhat is the key to business success? COLLABORATION.
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4. |  How to Influence and Persuade 2nd edn, 2nd Edition By: Jo Owen Publisher: Pearson International Publication Date: 21-MAR-2013 Insert Date: 20-MAY-2013 Slots: 1.0 | Overview: How to Influence and Persuade 2nd edn, 2nd Edition
Everyone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead. This brand new edition of How to Influence , is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control. Author Jo Owen is highly regarded as a...
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5. |  By: James Borg Publisher: Pearson Life Publication Date: 06-MAR-2013 Insert Date: 18-MAY-2013 Slots: 1.0 | Overview: Body Language, 2nd Edition
Change the way you communication – forever. This is the one language that everyone speaks but only few really understand. But in 7 easy lessons, you can discover and learn everything you need to use body language to your advantage and become adept at reading the hidden signals of others. The new edition of this bestselling book will show you how to: Apparently ‘read’ the minds of other people with a degree of accuracy you never thought possible, whilst you gain a deeper understanding of what they’re thinking, how they’re feeling and why they do what they do. Find out what...
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6. |  FT Essential Guide to Making Business Presentations By: Philip Khan-Panni Publisher: Financial Times/ Prentice Hall Publication Date: 06-MAR-2013 Insert Date: 17-MAY-2013 Slots: 1.0 | Overview: FT Essential Guide to Making Business Presentations
The critical knowledge you need to plan, write and deliver your next presentation with maximum impact. Written by a co-founder of the Professional Speaking Association, this book focuses on getting you the results you need from your presentation, whether you are selling a product or service, a proposed change or even your own skills and abilities. It will show you how to persuade your audience by being relevant, clear, engaging and memorable. FINANCIAL TIMES ESSENTIAL GUIDES : THE KNOW-HOW YOU NEED TO GET THE RESULTS YOU WANT
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7. |  By: David Topus Publisher: John Wiley & Sons Publication Date: 24-APR-2012 Insert Date: 13-MAY-2013 Slots: 1.0 |
Connect to the world around you and realize the enormous potential in talking to strangers
Everyday, random encounters really can change lives, when you make them happen the right way and leverage the connection at the other end. Talk to Strangers explains how to stand out and tap the potential of others by taking notice of who is standing alongside you on the bank line, the latte pickup point, or the ticket counter at the airport. David Topus' life-changing message is that we should "always connect," which means going beyond online relationships and engaging in the random, real-life...
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8. |  Leadership in Action: Issues and Observations - The Reception Gets Fuzzy Publisher: Center for Creative Leadership Publication Date: 01-OCT-2000 Insert Date: 08-MAY-2013 Slots: 1.0 | Overview: Leadership in Action: Issues and Observations - The Reception Gets Fuzzy
Not all feedback comes through the traditional, direct routes. Much of it comes indirectly.As we get older, we start to screen indirect messages.
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9. |  Leadership in Action: Dividends and Interest - Language, Leadership, and the Old Tomato By: Craig Chappelow Publisher: Center for Creative Leadership Publication Date: 01-OCT-2000 Insert Date: 08-MAY-2013 Slots: 1.0 | Overview: Leadership in Action: Dividends and Interest - Language, Leadership, and the Old Tomato
Regardless of how much experience you have or how intelligent you are, people judge you by the way you speak.
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10. |  Leadership in Action: Getting the Message: How to Feel Your Way with Other Cultures By: Don W. Prince; Michael H. Hoppe Publisher: Center for Creative Leadership Publication Date: 01-JUN-2000 Insert Date: 08-MAY-2013 Slots: 1.0 | Overview: Leadership in Action: Getting the Message: How to Feel Your Way with Other Cultures
Unconsciously we expect other people to think, feel, and act the way we do. When they don't conform to our expectations, we put our own interpretations on their behavior.
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11. | Rough Cuts  The Truth About Negotiations, Second Edition By: Leigh Thompson Publisher: FT Press Publication Date: 25-JUN-2013 Insert Date: 07-MAY-2013 | Overview: The Truth About Negotiations, Second Edition This is the Rough Cut version of the printed book.
Learn to be a world-class negotiator: get what you want and need
out of any negotiation! Here, top negotiations expert Leigh
Thompson brings together 50+ proven negotiation principles and
bite-size, easy-to-use techniques that work! Now fully updated,
this edition contains brand-new “truths” for
negotiating successfully across generations and cultures,
negotiating in virtual environments, and more. Thompson provides
realistic game plans that work in any negotiation situation and
shows how to create win-win deals by leveraging carefully...
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12. |  By: Emilie Devienne Publisher: Editions d'Organisation Publication Date: 02-FEB-2012 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Savoir s'exprimer
Dans la vie professionnelle, les occasions de prendre la parole sont multiples. Cet acte, anodin en apparence, comporte des enjeux importants et s'avère plus difficile qu'il n'y parait. Bonne nouvelle, cela s'apprend. Peur d'être jugé, risque d'être mal compris, incapacité à traduire fidèlement sa pensée, crainte de donner une mauvaise image, angoisse de la rumeur infondée, panique à la perspective d'une présentation devant des clients ou des actionnaires, impression de ne pas savoir entrer en relation avec autrui, etc. Aucun doute, l'expression orale est une compétence à maîtriser. ...
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13. |  By: John Simmons Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JAN-2006 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: We, Me, Them and It
It's no good having a great idea if you cannot communicate it to someone else. John Simmons, in this stimulating and readable book, demonstrates how we can write and use words more creatively and persuasively in business today. From differentiating your company from another, to injecting life and vibrancy into your products and services, to writing everyday emails – this cult business book by the modern-day guru of business writing (first published in 2000 and now fully updated and revised) shows ways in which we can use words to gain competitive advantage in business life. Simmons argues...
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14. |  By: Nick Fitzherbert Publisher: Marshall Cavendish International (Asia) Publication Date: 01-AUG-2011 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Presentation Magic
Rule 1 of magic is: "The framework for any communication is determined by the expectations and associations you trigger". Rule 4 is: "The brain filters out most of the information it receives". The greatest magicians in the world and their acts stick religiously to 20 rules which have nothing to do with how magic works, but instead why it works. Presentation Magic! takes the psychological principles used by the world's best magicians and applies them to business communication. The three classic stages essential to effective communication are: Construction, Preparation, and Delivery. In...
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15. |  By: Simon Maier Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JUL-2011 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Inspire!
Inspire! showcases 100 of the most brilliant speeches ever delivered from the worlds of film and theatre. From the plays of Shakespeare to contemporary cinema hits, people over the years have been inspired and moved by superb actors delivering powerful lines. Yet only a select few can be called truly "essential" to the betterment of the human spirit and condition, and these are the speeches which form this book. Some speeches have stood the test of time. Others are classics and are known by everyone. Why do we quote from them for pleasure and politics? Why have some been used for...
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16. |  By: John Simmons Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JAN-2006 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Dark Angels
Most of us spend at least part of our working lives writing. Whether you are an accountant or a zoologist, chances are you use the written word everyday to inform, to document, to promote and to persuade. Using language effectively is an essential skill at work. Learning to go a step further and use it creatively can bring huge benefits for both you and your business. Inside every mediocre writer at work, there is a better one wanting to come out. All that we need to release us from our verbal shackles is encouragement, a bit of direction and a positive working environment. This book...
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17. |  By: Simon Maier; Jeremy Kourdi Publisher: Marshall Cavendish International (Asia) Publication Date: 05-MAY-2011 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: The 100
What are the greatest speeches of all time? Who are the greatest communicators and orators and what made them so successful? And, significantly, what lessons can you learn from the world's greatest influencers and communicators? This book individually profiles 100 powerful speakers and analyses the success factors behind their greatest ever speeches. Bill Clinton, Winston Churchill, Nelson Mandela, Benazir Bhutto, Rudy Giuliani, Jack Welch, Lee Kuan Yew, JF Kennedy, Steve Jobs, Barack Obama – these are some of the great communicators featured in this fascinating book. Even in today's...
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18. |  Presentation Skills for Quivering Wrecks By: Bob Etherington Publisher: Marshall Cavendish International (Asia) Publication Date: 01-OCT-2007 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Presentation Skills for Quivering Wrecks
This book, based on a hugely successful course given to thousands of businesspeople, shows how anyone can speak with confidence to an audience of any size. Laced with humour and wit, the author emphasizes that you don't have to be a brilliant orator to be an effective speaker in business. Simply being "good" is plenty, because 95% of all business presenters are so awful!
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19. |  By: Patrick Forsyth Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JUN-2011 Insert Date: 20-APR-2013 Slots: 1.0 | Overview: BSS: Brilliant Communication
Communication seems so simple, yet breakdowns in communication abound and serious misunderstandings can have you losing your temper, face or credibility and failing to achieve what you want. But both written and presentational business communication are career skills - affecting your current job and future prospects - in which you simply must excel. This book reviews the key factors that will help you prepare and communicate clearly, effectively, impressively and memorably. In five steps, the book will help you: avoid communications pitfalls; plan what to say, what not to say and how to...
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20. |  By: Alison Lester Publisher: Marshall Cavendish International (Asia) Publication Date: 01-AUG-2009 Insert Date: 20-APR-2013 Slots: 1.0 | Overview: STTS: Present for Success
Presenting and public speaking is a worry for many working executives and professionals. Alison Lester helps the reader to abate these fears by helping them to understand why they react they way they do and how to overcome it. Alison also gives the reader the fundamentals of presenting effectively, from preparation to how to present and conduct oneself, to the presentation techniques and tools available to make one's presentation unique and engaging. Written in an engaging and comprehensive manner and peppered with tips and personal exercises, Present for Success will equip you with just...
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