Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.
Work Relationships
1. |  Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict By: Monica Wofford Publisher: John Wiley & Sons Publication Date: 01-MAY-2012 Insert Date: 13-MAY-2013 Slots: 1.0 | Overview: Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict
Save your organization by building the skills to deal with difficult people
We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.
This book serves to...
|
2. |  The Truth about Lies in the Workplace By: Carol Kinsey Goman Publisher: Berrett-Koehler Publishers Publication Date: 03-JUN-2013 Insert Date: 03-MAY-2013 Slots: 1.0 | Overview: The Truth about Lies in the Workplace You Work with a Bunch of Liars—Learn What to Do About It
Sure, everyone tells little white lies now and then, but real deception in the workplace is a poison that can destroy relationships, careers, and companies. Carol Kinsey Goman, a leading workplace body language expert, combines her own experiences with the latest research to identify fifty subtle physical and vocal cues that will enable you to spot destructive workplace lies. She analyzes the role we play in supporting lies—how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. And once you detect a...
|
3. |  By: David Thompson Publisher: Marshall Cavendish International (Asia) Publication Date: 01-MAY-2010 Insert Date: 01-MAY-2013 Slots: 1.0 | Overview: The Magic Blackberry
This short story introduces you to a simple model which will help you take a more thoughtful and effective approach to the way you navigate the workplace and the relationships made with people inside and outside of your company. Written in the style of a fictional story (in same way as the author's previous book, Career Helium), the book recounts the journey of a man who discovers he has a magic BlackBerry. One day, in a moment of anger, he responds to an equally rude email. When he presses the "send" button, however, the BlackBerry refuses to send the email. Instead, the man receives a...
|
4. |  Leadership in Action: Getting to the Roots of Conflict with Your Boss By: Davida Sharpe; Elinor Johnson Publisher: Center for Creative Leadership Publication Date: 01-JUN-2002 Insert Date: 30-APR-2013 Slots: 1.0 | Overview: Leadership in Action: Getting to the Roots of Conflict with Your Boss
Conflict with the boss can prevent managers from effectively contributing to their organizations. But if it's clearly understood and skillfully managed, conflict can actually become a positive.
...
|
5. |  By: Elinor Johnson; Roger Conway Publisher: Center for Creative Leadership Publication Date: 01-APR-2002 Insert Date: 30-APR-2013 Slots: 1.0 |
Every organization can benefit from creating supportive alliances and that executives must understand the desirability of such connections and be socially and politically savvy.
...
|
6. |  By: Richard Maun Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JUL-2012 Insert Date: 20-APR-2013 Slots: 1.0 | Overview: BSS My Boss Is a Bastard
If the average tenure in a job varies from two to five years, then most people will have between 9 and 21 jobs during their career, between the ages of 21 and 65. Therefore, the chances of meeting a few bastards along the way are fairly high, who can make your life hell. This is a straight forward, but at times funny how-to book, written in a breezy style designed to engage the many people in distress. It's about how to survive in a hostile environment and move towards a more fulfilling work life, when your boss takes a dislike to you or treats you badly and threatens your job. Learn about...
|
7. |  BSS: Surviving Office Politics By: Patrick Forsyth Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JUN-2011 Insert Date: 20-APR-2013 Slots: 1.0 | Overview: BSS: Surviving Office Politics
Lying, cheating, manipulating, conniving, backstabbing, and schmoozing. And don't forget falsifying, scheming, and even sleeping with someone. All of these go on in the workplace. And we all know someone who is engaged in using devious tactics to further their own career. If you think you can just "work hard" without paying attention to politics, then think again. Politics happens - whether you want to admit it or not. But politicking need not always be bad. You may think that politics is something that only manipulative, self-serving types engage in. But politicking merely describes the...
|
8. |  By: Patrick Forsyth Publisher: Marshall Cavendish International (Asia) Publication Date: 01-JUN-2011 Insert Date: 19-APR-2013 Slots: 1.0 | Overview: BSS: Manage Your Boss
Unless you are CEO then you, along with everyone else in an organisation, , will have a boss. But as we all know, bosses can be from hell! Assuming things are not that bad, realistically your job is not to do as you are told and keep your head down. It is to work towards a situation where the relationship and way of working between the two of you benefits both; and to do so actively. This book is designed to help you make that happen. It will enable you to create a relationship with your boss as something that can potentially help you do a good job and to meet specific job objectives....
|
9. |  Designing Together: The collaboration and conflict management handbook for creative professionals By: Daniel M. Brown Publisher: New Riders Publication Date: 03-JUN-2013 Insert Date: 13-APR-2013 Slots: 1.0 | Overview: Designing Together: The collaboration and conflict management handbook for creative professionals WHAT IS THE ONE THING not taught in design
school, but is an essential survival skill for practicing
designers? Working with other people. And yet, in every project,
collaboration with other people is often the most difficult
part.
The increasing complexity of design
projects, the greater reliance on remote team members, and the
evolution of design techniques demands professionals who can
cooperate effectively. Designing Together is a book for
cultivating collaborative behaviors and dealing with the inevitable
difficult conversations.
Designing Together features:
28 collaboration...
|
10. |  By: Dominique Fauconnier; Annie Madrières Publisher: Editions d'Organisation Publication Date: 07-JUL-2011 Insert Date: 10-APR-2013 Slots: 1.0 | Overview: Comment travailler ensemble
PrésentationComment faire pour qu'un groupe devienne une équipe, et que les personnes se mettent à véritablement travailler ensemble ? Comment bénéficier de l'effet collectif dans une réunion, et ne pas en rester aux oppositions entre les personnes ? Certains managers y arrivent de manière intuitive, mais pour beaucoup, ce n'est pas évident.Cet ouvrage propose sept outils simples pour faire émerger des comportements collaboratifs au sein d'une équipe ou d'un réseau. Ces techniques, entièrement originales, ont été conçues à partir de l'expérience du compagnonnage, de pratiques japonaises et...
|
11. |  By: Philippe Détrie Publisher: Editions d'Organisation Publication Date: 07-JUL-2011 Insert Date: 10-APR-2013 Slots: 1.0 | Overview: La convivialité
Présentation80% des salariés apprécient leurs relations de travail.Seulement 49% des salariés estiment que leur direction est attentive à ses collaborateurs.Ces chiffres montrent combien la qualité de vie en milieu professionnel est importante pour la majorité des salariés.Le terme "convivialité" est ancien. Pourquoi apparaît-il soudainement au premier plan ? Serait-ce l'informatique et son souci d'accessibilité et de facilité d'usage ? La volonté de contrebalancer la pression d'une dictature économique qui lamine toute relation non efficace ? Le souhait de plus en plus partagé des...
|
12. |  People Styles at Work... .And Beyond, 2nd Edition By: Robert BOLTON; Dorothy Grover BOLTON Publisher: AMACOM Publication Date: 06-MAY-2009 Insert Date: 19-MAR-2013 Slots: 1.0 | Overview: People Styles at Work... .And Beyond, 2nd Edition Why is it so hard to work well with some people? People Styles at Work...and Beyond presents a comprehensive, practical, and proven method readers can use to: • recognize how they come across to other coworkers • read others’ body language and behavior to identify the best ways to work with them • make small adjustments that will dramatically increase the quality and productivity of their interactions • find common ground with different people while retaining their individuality • relate less defensively and more effectively—no matter how others act The book reveals the strengths and...
|
13. |  Dealing with Difficult People, 2nd Edition By: Roy Lilley Publisher: Kogan Page Publication Date: 03-MAR-2013 Insert Date: 19-FEB-2013 Slots: 1.0 | Overview: Dealing with Difficult People, 2nd Edition Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how...
|
14. |  By: A & C Black Publishers Publisher: Bloomsbury Publishing Publication Date: 01-JAN-2009 Insert Date: 22-NOV-2012 Slots: 1.0 | Overview: Manage your boss
Of all the working relationships you have with colleagues, the one with your boss is probably the most important. It can make the difference between looking forward to going to work in the morning, and actively dreading it.
Whether you already have a good relationship that you want to build on or a fraught one that you want to improve, this book can help. It offers practical and effective advice on how to survive personality clashes, delegate upwards, develop your influencing skills, and improve your chances of promotion.
...
|
15. |  By: Lorenza Clifford Publisher: Bloomsbury Publishing Publication Date: 01-JAN-2009 Insert Date: 22-NOV-2012 Slots: 1.0 | Overview: Survive Bullying at Work
Bullying at work is a serious problem for many people today. Anyone who has ever been bullied will know how demoralising and difficult it can be, and at times it can seem as if there is no escape. Covering everything from understanding why bullies behave as they do, to standing up for yourself and knowing your rights at work, Survive Bullying can help you make the best of a challenging situation.
Whether you are being bullied yourself or want to help a victim of bullying, this book is full of essential information that can help everyone move on with their lives.
...
|
16. |  Mean Girls at Work: How to Stay Professional When Things Get Personal By: Katherine Crowley; Kathi Elster Publisher: McGraw-Hill Publication Date: 09-OCT-2012 Insert Date: 20-NOV-2012 Slots: 1.0 | Overview: Mean Girls at Work: How to Stay Professional When Things Get Personal
DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other womenWomen-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee.
...
|
17. |  The Handbook of Model Job Descriptions By: Barry Cushway Publisher: Kogan Page Publication Date: 03-MAR-2008 Insert Date: 03-NOV-2012 Slots: 1.0 | Overview: The Handbook of Model Job Descriptions
<p>Providing over 200 job descriptions and updated to take account of the new Age Discrimination legislation, this book is the most comprehensive and up-to-date resource available to create meaningful descriptions for your employees.
This book offers a unique time-saving approach in the form of a 'job description builder' which allows you to select featured job elements and build a complete and well-structured job description. Divided into two parts, the first enables quick and easy assembly and personalization of any job description, across a wide range of sectors such as administration...
|
18. |  The Essential Guide to Workplace Mediation and Conflict Resolution By: Nora Doherty; Marcelas Guyler Publisher: Kogan Page Publication Date: 03-APR-2008 Insert Date: 03-NOV-2012 Slots: 1.0 | Overview: The Essential Guide to Workplace Mediation and Conflict Resolution
<p>The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become...
|
19. |  The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work By: Laura A. Liswood Publisher: John Wiley & Sons Publication Date: 16-NOV-2009 Insert Date: 13-SEP-2012 Slots: 1.0 | Overview: The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work
A business fable that explains why organizations need to move beyond the old-style diversity efforts to actually benefit from difference
In today's modern workplaces with their many different types of people, cultural and personal differences can be challenges-whether you're a team-member or a business leader. Different cultures teach different values and we carry those values throughout adulthood and into the office environment. Understanding the cultural and gender viewpoints of our colleagues is a major key to healthy, conflict-free work environments.
This fable takes its name from...
|
20. |  By: Patricia King Publisher: Adams Media Publication Date: 17-AUG-2008 Insert Date: 09-AUG-2012 Slots: 1.0 | Overview: Monster Boss Every day, problem bosses rob employees of job satisfaction, motivation, career advancement—and, at their most dastardly—physical and emotional health. But it doesn’t have to be that way. This book shows employees how to improve their situation, save their sanity, and, when necessary, fight back. They also learn how to change undesirable situations and when the only option is to move on. This informative guide offers solutions to every type of Monster Boss: the blood-sucking boss who extracts as much work as possible from his employees with no regard to their limit; the split-personality...
|
©2013 Safari Books Online