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Dynamics CRM


1. 

Microsoft Dynamics CRM 2011 Reporting

Microsoft Dynamics CRM 2011 Reporting

By: Damian Sinay;

Publisher: Packt Publishing

Publication Date: 25-JUN-2013

Insert Date: 03-JUL-2013

Slots: 1.0

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Everything you need to know to work with reports in Dynamics CRM 2011 Create reports with SQL Reporting Services for CRM Empower your reports with the different Report Wizards and dashboards Troubleshoot and optimize your reports for better performance In Detail All of the data entered into a CRM means nothing if it is unable to report the important information to our managers and executives in such a way that they can easily and quickly get the results they need. A better reporting system would enable them to make the necessary improvements to the processes that any...

2. 

Integrating Microsoft CRM 4.0 with Windows SharePoint Services

Integrating Microsoft CRM 4.0 with Windows SharePoint Services

By: 

Publisher: Wrox Blox

Publication Date: 01-JUN-2008

Insert Date: 04-MAR-2011

Slots: 1.0

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This Wrox Blox explains a custom design for integrating Microsoft CRM 4.0 with external applications. The author helps readers understand Microsoft CRM's integration capabilities and design approach for integrating Microsoft CRM with other applications and implementing it by integrating Microsoft CRM with WSS Microsoft Office SharePoint Server (WSS). The Wrox Blox begins with an explanation of the requirements for a generic design pattern and discusses different components of Microsoft CRM 4.0 that aid in integration. As an example, the complete source code and step-by-step guide to...

3. 

Microsoft Dynamics CRM 4.0 – Grundlagen

Microsoft Dynamics CRM 4.0 - Grundlagen

By: ; ; Kara O'Brien;

Publisher: Microsoft Press Deutschland

Publication Date: 11-FEB-2009

Insert Date: 16-SEP-2009

Slots: 1.0

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Ob Sie als Vertriebsbeauftragter Ihre Spitzenfirmen im Auge behalten, als Marketingexperte Interessenten und Kunden erreichen, als Servicemitarbeiter Kundenanfragen und -probleme lösen oder als Geschäftsführer sämtliche Kundeninteraktionen Ihrer Organisation analysieren und verstehen möchten - mit Microsoft Dynamics CRM bekommen Sie diese geschäftlichen Aufgaben besser in den Griff. Dieses Buch zeigt Ihnen, wie Sie die Schlüsselfeatures der Software einsetzen, um Ihre Kunden besser zu verstehen, den Verkauf und die Produktivität anzukurbeln und die Kundenzufriedenheit zu verbessern. Alle...

4. 

Sams Teach Yourself Microsoft® Dynamics CRM 4 in 24 Hours

Sams Teach Yourself Microsoft® Dynamics CRM 4 in 24 Hours

By: 

Publisher: Sams

Publication Date: 29-OCT-2009

Insert Date: 03-JUL-2009

Slots: 1.0

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In just 24 sessions of one hour or less, you will be up and running with Dynamics CRM 4. Using a straightforward, step-by-step approach, this book offers a quick way for you to get started with Dynamics CRM by leveraging real business examples, practice exercises, and big picture theory. In addition to learning how to use the core application, you will develop a deeper understanding of how Dynamics CRM fits into today’s business needs. Step-by-step instructions carefully walk you through the questions, issues, and tasks most common to Dynamics CRM. Quizzes and Exercises at the end of...

5. 

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management

By: Justin Mathena; Aaron Yetter; Hoss Hostetler

Publisher: Apress

Publication Date: 01-DEC-2008

Insert Date: 25-JUN-2009

Slots: 1.0

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Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates Microsoft CRM best practices for...

6. 

Microsoft Dynamics™ CRM 4 For Dummies®

Microsoft Dynamics™ CRM 4 For Dummies®

By: 

Publisher: For Dummies

Publication Date: 08-JUL-2008

Insert Date: 06-MAY-2009

Slots: 1.0

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Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or...

7. 

Created especially for experienced programmers with no previous knowledge of NAV development, this book is for people who want to learn as quickly as possible to create, modify or maintain NAV applications. Microsoft® Dynamics(tm) NAV (formerly known as Navision) is a well established Enterprise Resource Planning (ERP) application, part of the Microsoft® Dynamics(tm) family. Renowned for its challenging learning curve, Dynamics NAV is a complex piece of software with a unique design structure and, for developers learning to modify or enhance it for vital business purposes, the task can...

8. 

Microsoft Dynamics CRM 4 Integration Unleashed

Microsoft Dynamics CRM 4 Integration Unleashed

By: 

Publisher: Sams

Publication Date: 27-OCT-2009

Insert Date: 27-FEB-2009

Slots: 1.0

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In Microsoft® Dynamics CRM 4 Integration Unleashed, two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company’s relationships–with vendors, distributors, employees, users, affiliates, and customers. Authors Marc J. Wolenik and Rajya Vardhan Bhaiya walk you step by step through integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, VoIP phone systems, and both Google...

9. 

Microsoft Dynamics® CRM 4.0 Step by Step

Microsoft Dynamics® CRM 4.0 Step by Step

By: ; ; ;

Publisher: Microsoft Press

Publication Date: 10-SEP-2008

Insert Date: 22-JAN-2009

Slots: 1.0

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The smart way to learn Microsoft Dynamics CRM 4.0 and Microsoft Dynamics Live CRM one step at a time! Work at your own pace through the easy numbered steps, practice files on CD, helpful hints, and troubleshooting tips to master the fundamentals of working with the latest version of Microsoft Dynamics CRM. You ll learn the specifics of tracking customer communications, how to use e-mail templates for mass communication, the ins and outs of reporting and data analysis, and other essential tasks. With Step by Step, you can take just the lessons you need or work from cover to cover. Either way,...

10. 

Microsoft® Dynamics CRM 4.0 Unleashed

Microsoft® Dynamics CRM 4.0 Unleashed

By: 

Publisher: Sams

Publication Date: 05-MAR-2008

Insert Date: 07-FEB-2008

Slots: 1.0

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Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and...