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Microsoft CRM


1. 

Maximizing Your Sales with Microsoft® Dynamics™ CRM 2011

Maximizing Your Sales with Microsoft® Dynamics™ CRM 2011

By: Edward Kachinske; Timothy Kachinske; Adam Kachinske

Publisher: Course Technology PTR

Publication Date: 13-APR-2011

Insert Date: 01-MAY-2011

Slots: 1.0

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If you're a sales professional running Microsoft Windows, Microsoft Dynamics CRM is the perfect customer relationship management system for you. Why? Because it's the only CRM system that can be fully integrated into Microsoft Office Outlook and other programs to save time and help automate processes. Additionally, it has many other built-in tools that help busy sales professionals manage the interactions they have with customers, from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of...

2. 

Special Edition Using® Microsoft® CRM

Special Edition Using® Microsoft® CRM

By: 

Publisher: Que

Publication Date: 07-AUG-2003

Insert Date: 31-AUG-2003

Slots: 1.0

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A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity. Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with the sophisticated technology...