Mid-market companies are looking for complete solutions from solution providers who know their businesses and specialize in a particular solution category, such as warehouse management or supply chain integration, within their industry. In order to provide an environment for the business solution, either the solution provider or the end customer must obtain the software needed to run the provider’s application program. This software normally consists of a database, a Web server, and an application server. These components are not actually part of the business solution, but are required to...

Mapping out all the preparations necessary for an effective disaster recovery plan and its safeguard—a continuous maintenance program—this guide is aimed at IT managers of small and medium businesses. The opening section covers the initial steps of auditing vulnerability, ranking essential IT functions, and reviewing the storage of tape backups, with the following discussion focused on the elements of the plan itself. The plan includes a mission statement, a definition of disaster, the assignment of staff to teams, methods of compensating for human error, and standards for documenting the...