Free Trial

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

Help

AMACOM


361. 

The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams, Second Edition

The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams, Second Edition

By: Deborah Mackin

Publisher: AMACOM

Publication Date: 15-AUG-2007

Insert Date: 27-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Workplace teams learn to function as effective units when they have the tools and techniques to be greater than the sum of their parts. Now thoroughly updated and expanded, The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results. Filled with bullet points to make tips and strategies quick and easy to grasp, the book covers both the structure and nitty-gritty process details that so often derail even the best teams. Readers will learn how to: * have effective team meetings * improve accountability for results and team member...

362. 

Becoming an Extraordinary Manager: The 5 Essentials for Success

Becoming an Extraordinary Manager: The 5 Essentials for Success

By: Len Sandler

Publisher: AMACOM

Publication Date: 31-OCT-2007

Insert Date: 25-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on "understanding" principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including: * why it’s critical to be interested in, rather than interesting...

363. 

The EQ Interview: Finding Employees with High Emotional Intelligence

The EQ Interview: Finding Employees with High Emotional Intelligence

By: Adele B. Lynn

Publisher: AMACOM

Publication Date: 09-JUN-2008

Insert Date: 24-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it. The EQ Interview gives readers the skills and understanding they need to assess candidates' emotional intelligence and ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers with more than 250...

364. 

The Sales Manager’s Success Manual

The Sales Manager’s Success Manual

By: Wayne M. Thomas

Publisher: AMACOM

Publication Date: 26-SEP-2007

Insert Date: 24-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Today’s sales managers face a tough challenge. They must be more productive than ever while relying more on partners and technology with reduced resources in the field. And with fewer, larger customers, every decision becomes more important -- and riskier. The Sales Manager’s Success Manual provides the critical information sales managers need to succeed in this increasingly difficult job. Covering fundamental sales management topics including compensation, forecasting, and motivation, along with more advanced topics such as dealing with internal politics, understanding generational issues,...

365. 

Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

By: Gini Graham Scott, Ph.D.

Publisher: AMACOM

Publication Date: 07-NOV-2007

Insert Date: 24-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The potential for conflict exists in every interaction. But when one doesn’t know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Disagreements, Disputes, and All-Out War offers a simple but proven system for...

366. 

One Foot Out the Door: How to Combat the Psychological Recession That’s Alienating Employees and Hurting American Business

One Foot Out the Door: How to Combat the Psychological Recession That’s Alienating Employees and Hurting American Business

By: Judith M. Bardwick Ph.D.

Publisher: AMACOM

Publication Date: 31-OCT-2007

Insert Date: 21-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

As many as two-thirds of our employees are either actively looking for new jobs or merely going through the motions at their current jobs. Fearful and feeling vulnerable after years of watching friends get laid off, they expect the worst to happen, and they see no reason to give it their all. This phenomenon, identified by renowned author Judith M. Bardwick as "the psychological recession," can have a devastating effect on a company’s financial health. Based on extensive research showing how costly bad management really is, this eye-opening book offers concrete prescriptions for combating...

367. 

Take No Prisoners: A No-Holds-Barred Approach to Corporate Excellence

Take No Prisoners: A No-Holds-Barred Approach to Corporate Excellence

By: Marvin A. Davis - CTP

Publisher: AMACOM

Publication Date: 12-DEC-2007

Insert Date: 21-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Now more than ever, American companies are experiencing a nagging feeling that they could be doing much better. Globalization, digitization, and the development of cellular technology have increased competition by leaps and bounds. As a consequence, skating by on marginal performance isn’t enough. It’s time for businesses to find the tools that will help them excel. A turnaround expert, Marvin Davis has made a career out of transforming underperforming companies. He assesses their mistakes, issues a diagnosis, and has helped allay the fears of many CEOs across the country -- leaving...

368. 

Administrative Assistant’s and Secretary’s Handbook

Administrative Assistant’s and Secretary’s Handbook

By: James Stroman; Kevin Wilson; Jennifer Wauson

Publisher: AMACOM

Publication Date: 09-APR-2008

Insert Date: 19-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The most thorough career guide for administrative professionals addresses the latest issues in a new third edition. ...

369. 

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition

By: Peter Bolstorff; Robert Rosenbaum

Publisher: AMACOM

Publication Date: 24-OCT-2007

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. Now in a newly revised, second edition, Supply Chain Excellence is the first and only book on the DCOR, CCOR, and SCOR Models. It gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book shows readers how they can: * align strategy, material, workflow, and information * conduct the proper competitive analysis to define business opportunity * establish the...

370. 

Quick Meeting Openers for Busy Managers: More Than 50 Icebreakers, Energizers, and Other Creative Activities That Get Results

Quick Meeting Openers for Busy Managers: More Than 50 Icebreakers, Energizers, and Other Creative Activities That Get Results

By: Brian Cole Miller

Publisher: AMACOM

Publication Date: 02-JUN-2008

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

How effective a meeting will be depends on the tone set in the first few minutes...and it's up to the person running it to set that tone. Quick Meeting Openers for Busy Managers gives readers the tools, activities, and advice they need to create the kind of open, energetic, and relaxed atmosphere that lead to effective meetings and serious results. Designed to take the anxiety out of meet­ings and encourage creative and practical discussion, the book contains meeting starters that will help managers, team leaders, and facilitators: ease introductions for people who don't know each other *...

371. 

Seven Secrets for Negotiating with Government: How to Deal with Local, State, National, or Foreign Governments—and Come Out Ahead

Seven Secrets for Negotiating with Government: How to Deal with Local, State, National, or Foreign Governments—and Come Out Ahead

By: Jeswald W. Salacuse

Publisher: AMACOM

Publication Date: 09-JAN-2008

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Almost everyone has faced the frustrating task of negotiating with government -- local, state, national, or foreign -- at some point in their lives. Whether they are applying for a building permit from their local zoning board, trying to sell software to the U. S. Defense Department, looking for approval for a merger, or planning to set up a business in Limerick or Bangalore, businesspeople confront a unique set of challenges when dealing with any form of government. Distinguished author, professor and negotiation expert Jeswald W. Salacuse explains the ways in which negotiating with...

372. 

The AMA Guide to Management Development

The AMA Guide to Management Development

By: Daniel R. Tobin; Margaret S. Pettingell

Publisher: AMACOM

Publication Date: 30-JAN-2008

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Based on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including: * The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation * The specific skills needed,...

373. 

The Age Curve: How to Profit from the Coming Demographic Storm

The Age Curve: How to Profit from the Coming Demographic Storm

By: Kenneth W. Gronbach

Publisher: AMACOM

Publication Date: 03-JUL-2008

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

For years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one undeniable factor--the size of the generations we are selling to. As each generation ages, what they buy and how much they buy will change. Each product and service has a "best customer" that sustains a business. As these customers grow up, the smartest marketers will stay ahead of them--and their money. In The Age Curve, marketing guru Kenneth Gronbach shows executives and entrepreneurs how to...

374. 

Speak to Win: How to Present with Power in Any Situation

Speak to Win: How to Present with Power in Any Situation

By: Brian Tracy

Publisher: AMACOM

Publication Date: 31-JAN-2008

Insert Date: 18-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people’s great respect, and enable you to achieve your greatest -- even most impossible-seeming goals. But what many people don't realize is that anyone can learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike! As one of the world’s premier speakers and personal success experts, Brian Tracy is the ideal instructor. In Speak to Win, Tracy reveals time-tested tricks of the trade that readers can use to present powerfully and speak persuasively, whether...

375. 

Effective Executive Compensation: Creating a Total Rewards Strategy for Executives

Effective Executive Compensation: Creating a Total Rewards Strategy for Executives

By: Michael Dennis Graham; Thomas A. Roth; Dawn Dugan

Publisher: AMACOM

Publication Date: 22-APR-2008

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

When it comes to creating an executive compensation program, it can feel like there's little gray area between giving top performers too shiny a gold­en parachute, with exorbitant perks, and providing the company's leaders with the incentive they need to continue doing their best. This book gives read­ers the techniques and understanding they need to design a rewards strategy that will motivate performers while benefiting the entire organization. Taking a careful look at the complicated state of executive rewards, this no-nonsense, practical guide provides readers with a complete methodology...

376. 

The Leadership Advantage: How the Best Companies Are Developing Their Talent to Pave the Way for Future Success

The Leadership Advantage: How the Best Companies Are Developing Their Talent to Pave the Way for Future Success

By: Robert M. Fulmer; Jared L. Bleak

Publisher: AMACOM

Publication Date: 10-OCT-2007

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The best competitive weapon any company can have is its up-and-coming leaders. The Leadership Advantage shows companies what some exceptional organizations are doing to develop their best and brightest. Based on substantial research and featuring the results of a 2006 study conducted by Duke Corporate Education, APQC, and the Center for Creative Leadership, Robert M. Fulmer and Jared L. Bleak show how these companies: * create learning opportunities for individual employees as well as the entire company * maintain a strong partnership between line managers and human resources * develop...

377. 

The First-Time Manager’s Guide to Performance Appraisals

The First-Time Manager’s Guide to Performance Appraisals

By: Diane Arthur

Publisher: AMACOM

Publication Date: 15-AUG-2007

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill. Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of useful tips, The First-Time Manager’s Guide to Performance Appraisals shows readers how to: * review an employee’s past performance * prepare for...

378. 

Goal Setting: How to Create an Action Plan and Achieve Your Goals, Second Edition

Goal Setting: How to Create an Action Plan and Achieve Your Goals, Second Edition

By: Susan B. Wilson; Michael S. Dobson

Publisher: AMACOM

Publication Date: 12-MAR-2008

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

The ultimate key to success is setting goals. This book makes you an expert. ...

379. 

Something Really New: Three Simple Steps to Creating Truly Innovative Products

Something Really New: Three Simple Steps to Creating Truly Innovative Products

By: Denis J. Hauptly

Publisher: AMACOM

Publication Date: 07-NOV-2007

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Product innovation is the key to business growth. But many books deal with innovation from the business process view alone, or confuse innovation with creativity. Written by an innovation expert whose products generate more than one billion dollars in annual revenue, Something Really New introduces a straightforward but powerful framework for creating exciting new product and service concepts . . . simply by asking three essential questions. From an electronic hotel kiosk that provides return airline boarding passes for guests, to something as mundane as the evolution of the toaster, the book...

380. 

How to Become a Better Negotiator, Second Edition

How to Become a Better Negotiator, Second Edition

By: Richard A. Luecke; James G. Patterson

Publisher: AMACOM

Publication Date: 12-MAR-2008

Insert Date: 17-JUN-2008

Slots: 1.0

Table of Contents • Start Reading

Whether it's at home or at work, so much of our lives involves negotiating to get what we want. From negotiating a higher salary, to lowering costs from suppliers, to hammering out a new contract with a major customer, or even decid­ing where to go on vacation, the only way to consistently arrive at successful conclusions is to master the art of negotiation. Updated with completely new tac­tics and strategies, How to Become a Better Negotiator lets readers in on the same high-level skills that experienced negotiators use. Packed with fill-in-the-blank sections, tips, quizzes, and chapter...