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41. |  The Facilitator's Fieldbook, 3rd Edition By: Tom Justice; David W. Jamieson Publisher: AMACOM Publication Date: 08-AUG-2012 Insert Date: 22-AUG-2012 Slots: 1.0 | Overview: The Facilitator's Fieldbook, 3rd Edition The Facilitator’s Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, The Facilitator’s Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also...
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42. |  By: Darlene Price Publisher: AMACOM Publication Date: 22-AUG-2012 Insert Date: 22-AUG-2012 Slots: 1.0 | Overview: Well Said! Whether you’re making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows readers how to put themselves in their audience’s shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and—most importantly—convincing. Complete with real-life examples illustrating the concepts in action, this handy guide teaches...
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43. |  The 7 Hidden Reasons Employees Leave, 2nd Edition By: Leigh Branham Publisher: AMACOM Publication Date: 01-AUG-2012 Insert Date: 22-AUG-2012 Slots: 1.0 | Overview: The 7 Hidden Reasons Employees Leave, 2nd Edition People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies. . . even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author’s “Decision to Leave” post-exit survey, the second edition features new research in employee engagement as...
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44. |  AMA Handbook of Business Letters, 4th Edition By: Jeffrey L. Seglin; Edward Coleman Publisher: AMACOM Publication Date: 11-JUL-2012 Insert Date: 10-AUG-2012 Slots: 1.0 | Overview: AMA Handbook of Business Letters, 4th Edition Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. Whether it’s a formal printed letter or an email, the ability to write effective correspondence is essential for success—no matter what the industry. Containing more than 25 percent new material, The AMA Handbook of Business Letters provides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: • Sales, marketing, and public relations • Customer service • Human resources • Credit and collection •...
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45. |  Click Millionaires: Work Less, Live More with an Internet Business You Love By: Scott Fox Publisher: AMACOM Publication Date: 23-MAY-2012 Insert Date: 12-JUN-2012 Slots: 1.0 | Overview: Click Millionaires: Work Less, Live More with an Internet Business You Love
The rules have changed. The American Dream is no longer the “corner office.”
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46. |  OtherWise: The Wisdom You Need to Succeed in a Diverse and Divisive World By: Dick Martin Publisher: AMACOM Publication Date: 27-JUN-2012 Insert Date: 09-MAY-2012 Slots: 1.0 | Overview: OtherWise: The Wisdom You Need to Succeed in a Diverse and Divisive World
Everyone puts multiethnic faces in marketing materials, but it’s mostly a token gesture.
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47. |  The Winning Factor: Inspire Gold-Medal Performance in Your Employees By: Peter Jensen Publisher: AMACOM Publication Date: 02-MAY-2012 Insert Date: 02-MAY-2012 Slots: 1.0 | Overview: The Winning Factor: Inspire Gold-Medal Performance in Your Employees
Olympic athletes don’t get to the top simply because of athletic genes (nature) or determined parents (nurture)....
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48. |  By: Winter Nie; William Dowell; Abraham Lu Publisher: AMACOM Publication Date: 16-MAY-2012 Insert Date: 02-MAY-2012 Slots: 1.0 |
The “made in China” label has long dominated the lower end of the US manufacturing industry, effectively squeezing it out of existence....
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49. |  By: Micah Solomon Publisher: AMACOM Publication Date: 16-MAY-2012 Insert Date: 02-MAY-2012 Slots: 1.0 |
Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with....
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50. |  Negotiation at Work: Maximize Your Team’s Skills with 60 High-Impact Activities By: Ira G Asherman Publisher: AMACOM Publication Date: 30-APR-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: Negotiation at Work: Maximize Your Team’s Skills with 60 High-Impact Activities
Negotiation is an essential part of doing business, but to be an effective negotiator one must master a wide variety of skills such as listening, self-awareness, conflict resolution, assertiveness, and more.
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51. |  The Power of Reputation: Strengthen the Asset That Will Make or Break Your Career By: Chris Komisarjevsky Publisher: AMACOM Publication Date: 25-APR-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: The Power of Reputation: Strengthen the Asset That Will Make or Break Your Career
We judge people in business the same way we judge those in our personal lives.
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52. |  Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts By: Tom Sant Publisher: AMACOM Publication Date: 18-JAN-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts
Writing a winning proposal has always been an important part of sales. In recent years it has become vital.
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53. |  Project Management for Non-Project Managers By: Jack Ferraro Publisher: AMACOM Publication Date: 18-APR-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: Project Management for Non-Project Managers
Great managers are experts at getting bottom-line results, but often do not understand their role in the success or failure of their organization’s projects.
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54. |  The Secret Language of Influence: Master the One Skill Every Sales Pro Needs By: Dan Seidman Publisher: AMACOM Publication Date: 11-APR-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: The Secret Language of Influence: Master the One Skill Every Sales Pro Needs
Great selling is invisible. Influence occurs at a level just below the buyer’s awareness.
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55. |  Raising Capital: Get the Money You Need to Grow Your Business By: Andrew J Sherman Publisher: AMACOM Publication Date: 18-APR-2012 Insert Date: 29-MAR-2012 Slots: 1.0 | Overview: Raising Capital: Get the Money You Need to Grow Your Business
Gone are the days when venture capital groups poured millions into every “next big thing.”
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56. |  By: Dennis N Perkins; Margaret P Holtman; Jillian B Murphy Publisher: AMACOM Publication Date: 30-MAR-2012 Insert Date: 09-MAR-2012 Slots: 1.0 | Stranded in the frozen Antarctic sea for nearly two years, Sir Ernest Shackleton and his team of 27 polar explorers endured extreme temperatures, hazardous ice, dwindling food, and complete isolation....
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57. |  I Got My Dream Job and So Can You: 7 Steps to Creating Your Ideal Career After College By: Pete Leibman Publisher: AMACOM Publication Date: 01-MAR-2012 Insert Date: 09-MAR-2012 Slots: 1.0 | Overview: I Got My Dream Job and So Can You: 7 Steps to Creating Your Ideal Career After College Recent graduates looking to enter the workforce face a discouraging job market and stiff competition for even the most entry-level positions....
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58. |  By: Paul C Dinsmore; Luiz Rocha; David L Pells Publisher: AMACOM Publication Date: 28-MAR-2012 Insert Date: 09-MAR-2012 Slots: 1.0 | New projects are the key to ensuring an organization’s growth and as we enter an increasingly competitive global economy, companies of all stripes struggle to effectively govern the multiplicity of projects needed to survive and prosper....
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59. |  High-Profit Selling: Win the Sale Without Compromising on Price By: Mark Hunter Publisher: AMACOM Publication Date: 14-FEB-2012 Insert Date: 12-FEB-2012 Slots: 1.0 | Overview: High-Profit Selling: Win the Sale Without Compromising on Price In the high-pressure quest to make a sale, acquire a contract, and beat out other bidders, sales professionals frequently resort to cutting prices, offering discounts, or making other concessions that cut into their operating margins short-term strategies that are destructive to the long-term sustainability of their business....
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60. |  Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty By: Laurence Vincent Publisher: AMACOM Publication Date: 15-FEB-2012 Insert Date: 10-FEB-2012 Slots: 1.0 | Overview: Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy....
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