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1. | ![]() Coaching, Mentoring and Managing: A Coach Guidebook By: Micki Holliday Publisher: Career Press Publication Date: 01-SEP-2001 Insert Date: 03-FEB-2010 Slots: 1.0 | Overview: Coaching, Mentoring and Managing: A Coach Guidebook
Inspire Employees—Don’t “Boss” Them
This book offers hundreds of practical, easy-to-learn techniques every manager can use to coach employees to become more productive, positive, inspired and effective. Filled with real-world advice and management-changing exercises, this manual shows how to get the most from employees in today's era of downsizing, layoffs, buyouts and mergers. Managers will develop the attitude, the skills, and the strategies to become more like a coach and less like a boss. They will also learn:
• How to instill team vision
• Five insights of high performance...
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2. | Overview: Creating Passion-Driven Teams
Can passion be taught? Can it be fostered? The answer is yes. But perhaps more accurately, a team leader must create the right conditions for passion to emerge. Those conditions must be nurtured, not unlike a gardener creating the right conditions for his plants to flourish.
Make your job easier. Get the inside scoop on the secrets of success that motivate teams to top performance. In the matrix of workplace roles and responsibilities, managers are pivotal to corporate success. Yet a manager is often the unsung hero who must adapt to demands from all sides—and do so with little or no...
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3. | Overview: Think Like a Marketer
“I feel so empowered with Lauron’s clear, practical marketing strategies. She shows you how to make marketing automatic, and as a business owner, that’s exactly what I need. No business should run without this information.”
— Valerie Boudreaux-Allen, First Step Business Training & Consulting; Houston’s SBA’s Women in Business Champion, 2007
Do you find marketing to be confusing, difficult, or overwhelming? Are you not sure where to begin? Do you have a plan, but don’t know how to make it happen?
To act and succeed like a marketer, you must first think like one. When you do, marketing...
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4. | ![]() They Don’t Teach Corporate in College By: Alexandra Levit Publisher: Career Press Publication Date: 01-APR-2009 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: They Don’t Teach Corporate in College
“This insightful and essential guide to mastering the politics of corporate America should be required reading for every college graduate.”
—James A. Boyle, president, College Parents of America
“This book is loaded with solid information designed to demystify the business world, including a short, to-the-point glossary of office lingo and a terrific chapter on how to make a long-term career plan.”
—Anne Fisher, Fortune magazine
They Don’t Teach Corporate in College has resonated with tens of thousands of readers and is currently used as a text in corporations and universities...
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5. | Overview: The Wild Idea Club
Imagine a workplace where employees don’t complain about problems but instead work together in idea-generating clubs to present positive solutions.
The Wild Idea Club will help you get there there, by providing managers with an easy, step-by-step approach that harnesses the collective genius of their people to drive innovation, improve efficiency, and increase morale.
In tough times like these—with managers facing increasing pressure to get more done with fewer people and less money—encouraging employees to work together to tackle tough issues on their own is not a luxury, but a...
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6. | Overview: Highly Effective Networking
Virtually all job hunting experts agree that networking is the best way to find a great job. But most people don’t have connections to the decision makers who do the hiring.
And “networking” books, which are mostly written by and for salespeople, suggest aggressive tactics, often confusing these with real networking. They focus on building a powerful network over the course of a lifetime. But when you need a new job, you don’t have time to build a huge, powerful network. You’ve got to use the network you already have.
Orville Pierson, a top expert in job hunting, tells you how to...
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7. | Overview: Why Customers Really Buy
The emotional-trigger research you conducted revealed critical, sophisticated and powerful insights that provided a valuable roadmap to the successful turnaround of our company.”
—Pamela Forbes Lieberman, former CEO, True Value Company
“The research you conducted for us has provided insights that have driven major changes in our business that have been critical to our continuing growth and success.”
—Stephen D. Judge, former President, Rapp Collins Worldwide-Dallas
The motivations customers act on are seldom logical, predictable, or even conscious. Instead, their strongest...
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8. | Overview: Capitalizing on Kindness
To be successful in the 21st century global marketplace you need many things—determination, well-articulated goals, and a bit of luck. But more than anything else, you need kindness.
Kindness becomes the key business asset when you couple a caring attitude toward others with a focus on achieving your goals. Often people see business as a choice between being kind and being successful. This is a fictitious trade-off. Nice people are more successful. Those who wish to succeed in the 21st century business climate which is characterized by intense competition, ever-evolving technologies, and...
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9. | ![]() 151 Quick Ideas to Improve Your People Skills By: Robert Dittmer; Stephanie McFarland Publisher: Career Press Publication Date: 01-DEC-2008 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 151 Quick Ideas to Improve Your People Skills
Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization’s.
Do we get any training or education on this key skill at our companies? Rarely.151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others.
These ideas are culled from the study of human behavior, relationships, and communication....
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10. | Overview: More Than a Minute
“Holly’s book...is an indispensable reference guide for today’s leaders and managers.”
—Paul Brown, President, Expedia.com
“Holly takes all the theories about business and turns them into something leaders and managers everywhere can apply to make their business more successful. This is the real stuff!”
—Joel Kocher, Chairman, Groundswell, and former President, Dell Computer Company
More Than a Minute provides a refreshing look at the original “secrets” of effective managers explored in The One Minute Manager more than 25 years ago. It offers up-to-date methods and practices to...
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11. | ![]() The Encyclopedia of Business Letters, Faxes, and E-mail By: Robert W. Bly; Regina Anne Kelly Publisher: Career Press Publication Date: 01-FEB-2009 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: The Encyclopedia of Business Letters, Faxes, and E-mail
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos, and concise letters. Your reader doesn’t have time to waste. And neither do you.
That’s where The Encyclopedia of Business Letters, Faxes, and E-mail can help.
Here you’ll find the most complete and up-to-date collection of model business correspondence for every conceivable occasion—sample letters, memos, and e-mails you can use as is or adapt for your own purposes. This invaluable reference contains more than 300 model letters with instructions for adapting each...
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12. | Overview: 6 Steps to Free Publicity
“There are many good books on publicity. Yudkin certainly matches all the others and actually exceeds them in two areas—humor and creativity.”
—Booklist
Want the world to know who you are, what your company offers, or the urgency of your cause? With the popularity of the Internet, it’s never been easier for an ordinary Jane or Joe to use publicity to spread the word. Whether you want to attract new business, establish yourself as an expert, build your company’s reputation, or introduce a new concept to the community, free publicity is the cheapest, most credible way to do it.
This...
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13. | Overview: Financial Statements
Amazon readers love this five-star title:
“Buy this book first.”
“Perfect for budding entrepreneurs!”
“Makes a complicated subject seem like child’s play.”
“A masterpiece for non-financial managers.”
“The best book available on the subject.”
Now the best-selling book of its kind has gotten even better.
This revised and expanded second edition of Ittelson’s master work will give you that firm grasp of “the numbers” necessary for business success. With more than 100,000 copies in print, Financial Statements is a perfect introduction to financial accounting for non-financial...
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14. | Overview: E-mail in an Instant
Surveys show that people in corporations receive an average of 175 messages per day. Topping the list is e-mail, surpassing voice mail, faxes, and telephone messages as the most frequent type of message received.
While e-mail is the biggest communication tool for business use, its remote nature—which eliminates tone of voice and body language—presents a huge potential for misunderstanding and misinterpretation. Many people find themselves dealing with dozens of e-mails every day whose impact has been lost in cyberspace and, as a result, frequently miss the mark.
E-mail In An Instant...
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15. | Overview: How to Sell Yourself
“Arch has taught the art of effective communication to powerful leaders in government and industry. He’s one of the best public speakers I’ve ever heard. He’s bright, witty, engaging, and entertaining. Nobody does it better.”
- Charles Osgood, CBS News
“I learned more in the two or three hours [with Arch] than I have...in 15 years.”
- Richard A. Gephardt, former congressman
“You can learn a lot from Arch Lustberg.”
- Mills Lane, retired district judge and TV host
How many people do you know have a knack for connecting with others? Very few of us are born with it. The rest of us...
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16. | ![]() Get People to Do What You Want By: Greg Hartley; Maryann Karinch Publisher: Career Press Publication Date: 01-AUG-2008 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Get People to Do What You Want
In business, school, romance, or your neighborhood, it is valuable to know what attracts people, what repels them, and what makes them tick. How do people see you? And how do you see others?
In Get People to Do What You Want, you’ll find the practical answers to these questions and in the process, discover how to win people over. You will gain an upper hand in your interaction with others that translates into higher starting salaries, greater productivity, and better relationships in which you are never the victim.
You’ll learn about:
• One-on-one interaction.
• Group dynamics.
•...
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17. | Overview: 100 Ways to Motivate Others
How Great Leaders Can Produce Insane Results Without Driving People Crazy
“It’s hard to believe that so much powerful practical wisdom can be packed into such an easy to read book. It’s a voyage into the pure essence of what really works. I’ve already ordered it for my entire staff.”
—Ron Hulnick, President, University of Santa Monica
100 Ways to Motivate Others is the culmination of many years of successful leadership coaching and training by best-selling author Steve Chandler and attorney Scott Richardson, and the natural follow-up to Steve’s two previous best-sellers—100 Ways to...
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18. | Overview: All Star Sales Teams
“All Star Sales Teams brings to light the critical elements necessary to ensure not only the successful design of a powerful sales reward system, but also its effective implementation.”
- Vern Stevenson, president, MetricTest
“All Star Sales Teams brings Dan Kleinman’s comprehensive perspective into clear focus. It is a perspective that should resonate with any CEO or Head of Sales concerned about building a vibrant structure that will contribute to a company’s ongoing success.”
- David Suliteanu, CEO, Sephora USA/Canada
All Star Sales Teams focuses on molding the sales team into...
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19. | Overview: Loud & Clear
“Whether you’re training a junior account executive in presentation skills or media training a CEO in the middle of a PR crisis, Karen Berg delivers, helping find a winning bottom line message no matter the need.”
—John Frazier, executive vice president, Quinn & Co.
Loud & Clear is essential for everyone who needs to know how to get what he or she wants from anyone. Whether you need to get a message through to an employer, team, committee, your staff, your neighbor, teacher, student, or spouse, this book will show you how to get their attention by:
• Using your head. Before you even...
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20. | Overview: The Control Freak Revolution
“The Control Freak Revolution is a must read, must put into action, must pass on book. If every leader had this book BEFORE they started, it would have saved so much time and effort. If you are a leader or aspiring to be a leader, this book needs to be read, underlined, and kept nearby.”
—Randy Sebastian, CEO, Renaissance Development Corporation
Leaders in business are typically criticized as control freaks. The Control Freak Revolution shows you that being a control freak is actually a good thing, and why CEOs look for leaders who can use control to increase employee and team...
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