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41. |  By: Darby Checketts Publisher: Career Press Publication Date: 01-OCT-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Positive Conflict
Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can also be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences. Likewise, says author Darby Checketts, businesses and organizations can become stronger as a result of conflict.
Postive Conflict is a book that goes beyond coping with or handling workplace...
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42. |  By: Steve Chandler Publisher: Career Press Publication Date: 01-MAR-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: The Hands-Off Manager
The number one reason cited in exit interviews for an employee quitting is “my manager.” Most managers and executives not only aren’t aware of this obvious problem, but probably wouldn’t know what to do about it if they did.
Today’s employees do not respond to the old hands-on, militaristic management styles. They are highly independent, individual professionals with their own fully developed ideas. Leaders and managers who try to micro-manage them will inevitably confront wide-spread disgruntlement, absenteeism, and turnover...and increase their own and their employees’ stress...
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43. |  151 Quick Ideas to Recognize and Reward Employees By: Kenn Lloyd, Ph.D Publisher: Career Press Publication Date: 01-APR-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 151 Quick Ideas to Recognize and Reward Employees
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up.
Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their...
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44. |  The Parent’s Guide to Family Friendly Work By: Lori K. Long Ph.D. Publisher: Career Press Publication Date: 01-JUL-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: The Parent’s Guide to Family Friendly Work
Work and family are often opposing forces that cause stress and conflict for parents. The demands of work spill over into family life, while personal responsibilities create hurdles in succeeding at your job. However, you can solve this problem—and this book can help.
The Parent’s Guide to Family-Friendly Work is a career guide to assist you in finding a job that allows a balance between work and family. The book will help you overcome the barriers you might face in your job search, understand flexible work options and supportive benefits, and learn strategies to search for and negotiate...
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45. |  By: Gregory Hartley; Maryann Karinch Publisher: Career Press Publication Date: 01-MAR-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: I Can Read You Like a Book
Are you in business, journalism, law enforcement, or medicine?
Do you face students in a classroom or criminals in a courtroom?
Are you in a relationship or looking for one?
Do you have children?
Then you need the skills to read them like a book!
I Can Read You Like a Book features a system for scanning and interpreting anyone’s body language, enabling you to figure out what they are really saying or feeling:
Review: Check out someone quickly, from head to toe.
Evaluate: Know what to look for; notice what’s relevant.
Analyze: Spot voluntary versus involuntary movements;...
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46. |  151 Quick Ideas to Deal With Difficult People By: Carrie Mason-Draffen Publisher: Career Press Publication Date: 01-APR-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 151 Quick Ideas to Deal With Difficult People
If you have ever wished you had the equivalent of a “Nanny 911” to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers.
The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if any, offer such an extensive assortment of the characters you’re likely to encounter at work and how best to deal with them.
When faced with difficult employees, too often managers and...
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47. |  By: Judith Bowman Publisher: Career Press Publication Date: 01-MAY-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Don’t Take the Last Donut
In a recent survey, 8 out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves.
Do you want to be part of the problem or part of the solution?
Don’t Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting—from pitch to presentation, from networking to contract negotiations, and everything in between. With this book, you will easily master the art of small talk, the protocol of the perfect business introduction, and the many nuances of the business...
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48. |  6 Habits of Highly Effective Teams By: Stephen E. Kohn; Vincent D. O’Connell Publisher: Career Press Publication Date: 01-MAY-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 6 Habits of Highly Effective Teams
I follow the 6 Habits of Highly Effective Teams model not simply because it works so well, but also because it is so sensible, so easily understood by team members, and so implementable. The book is impressive in how applicable it is to real situations, in real organizations, involving real team-building issues. I return to it often to get grounded once again in the core principles of teamwork that Kohn and O’Connell advocate.”
—Dr. Laila El Sayed, project engineer, Dupont iTechnologies
In the modern organization, considerable responsibility and authority are delegated to and exercised...
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49. |  The Executive Guide to E-mail Correspondence By: Dawn-Michelle Baude Publisher: Career Press Publication Date: 01-NOV-2006 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: The Executive Guide to E-mail Correspondence
Sit down at the keyboard and cinch that deal!
Press the send button and get the account!
Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that’s clear, concise, and targeted will get more than just a response—it will get results...including your boss’s attention!
No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of...
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50. |  Quick & Painless Business Writing By: Susan F. Benjamin Publisher: Career Press Publication Date: 01-DEC-2006 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Quick & Painless Business Writing
Want to send an E-mail your boss will open right away?
Need a knock-out proposal to seal a deal?
Want to create a Web site that no customer can resist?
Quick & Painless Business Writing will show you how.
Yes, you can improve your writing without memorizing endless rules, perusing checklists of do’s and don’ts, or revisiting the lessons of high school. Quick & Painless Business Writing reveals secrets that will eliminate business-writing phobias and faux pas and help you create outstanding documents that get optimal results.
First, you’ll learn that grammar is not a collection of...
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51. |  151 Quick Ideas to Manage Time By: Robert E. Dittmer Publisher: Career Press Publication Date: 01-SEP-2006 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 151 Quick Ideas to Manage Time
Too many of us live our lives trying to shoehorn our many activities and responsibilities into too few time slots available. Increasingly for business people, fathers and mothers, even kids—(ineffectively) managing the myriad of activities has become an all-consuming chore. And we’re so stressed that our relationships and job performance suffer.
Why? Because we organize our time and our lives poorly: We spend five years of our lives waiting in lines, three years in meetings, and two years playing telephone tag! We get interrupted 73 times per day, interfering with our productivity, and...
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52. |  The Essential Supervisor’s Handbook By: Brette Mcwhorter Sember; Terrence J. Sember Publisher: Career Press Publication Date: 01-FEB-2007 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: The Essential Supervisor’s Handbook
The key to a good business is good employees. The key to good employees?
A great supervisor. The Essential Supervisor’s Handbook provides a guide for both new and experienced supervisors featuring expert explanations, advice and motivation. It is a quick reference guide that covers a wide range of topics, from employee relations, team leadership, and motivation to the legal aspects of hiring, firing, and disciplining employees.
The Essential Supervisor’s Handbook also takes on difficult issues from upgrading to downsizing, and everything in between, such as:
• multicultural...
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53. |  Ask the Right Questions, Hire the Best People By: Ron Fry Publisher: Career Press Publication Date: 01-OCT-2006 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Ask the Right Questions, Hire the Best People
“So, tell me about yourself.”
“Have you ever been fired?”
“What are your salary requirements?”
These are just three of the questions you might think you have to ask when you’re interviewing a potential new hire. Maybe they’re the questions you dreaded when you were on the other side of the desk. But are they the questions that will identify the best candidate for the job?
Look no further than Ron Fry’s Ask the Right Questions, Hire the Best People. The best-selling author of 101 Great Answers to the Toughest Interview Questions and 101 Smart Questions to Ask on Your Interview takes...
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54. |  By: Gregory Hartley; Maryann Karinch Publisher: Career Press Publication Date: 01-SEP-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: How to Spot a Liar
An International Spy Museum Bestseller!
Have you ever been lied to? Of course you have, whether you knew it or not.
Ever caught a spouse, business partner, parent, boss, or child brazenly lying right to your face? What if you could tell someone was lying, just by listening to them, and observing their action and behavior?
How to Spot a Liar is the first book that gives you the tools to figure out what’s really going on: to gain the upper hand in salary negotiation, move a prospective client toward the outcome you desire, and find out why you need to end a business or personal...
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55. |  6 Habits of Highly Effective Bosses By: Stephen E Kohn; Vincent D. O’Connel Publisher: Career Press Publication Date: 01-SEP-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 6 Habits of Highly Effective Bosses
This is a wonderful book for managers to read. It is comprehensible, concise and filled with useful wisdom on the human aspects of leadership.”
—Mike Wilk, Partner and Practice Leader, Ernst & Young
“The 6 Habits of Highly Effective Bosses provides an excellent training model that a manager can both fully appreciate and easily implement.”
—Raymond G. Steitz, V.P. of Global Human Resources, Warner Chilcott Laboratories
People management can be the most rewarding—and frustrating—part of a leader’s job. What aptitudes are valued most in managers and executives? Substantial research...
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56. |  151 Quick Ideas to Inspire Your Staff By: Jerry R. Wilson Publisher: Career Press Publication Date: 01-OCT-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: 151 Quick Ideas to Inspire Your Staff
For most businesses, attracting new employees and getting your existing employees to succeed is a never-ending task. It’s often rooted in inefficient hiring practices, misunderstood motivational techniques, inadequate training, and high employee turnover. The results: Low productivity and poor performance, leading to lower revenue, unhappy customers, and endless management headaches. Jerry Wilson’s 151 Quick Ideas to Inspire Your Staff takes the mystery out of motivating employees to achieve personal and business success.
The basic concept: Inspire your employees to create and maintain...
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57. |  You Can’t Talk to Me That Way! By: Arthur H. Bell Publisher: Career Press Publication Date: 01-JUL-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: You Can’t Talk to Me That Way!
You Can’t Talk to Me That Way! Stopping Toxic Language in the Workplace stands up to verbally abusive bosses, co-workers, and others and says, “Enough!” It shows readers exactly what to say and do to end the humiliation and torment.
Real injury—deep wounds and lasting pain—occurs as a result of verbal insults, putdowns, and ridicule in the workplace.
This book is for anyone who has become discouraged, withdrawn and isolated at work due to verbal attacks—or, just as often, has been provoked into shouting matches and verbal confrontations with his or her attacker. Toxic language in the...
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58. |  How to Reduce Workplace Conflict and Stress By: Anna Maravelas Publisher: Career Press Publication Date: 01-AUG-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: How to Reduce Workplace Conflict and Stress
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity from these disabling emotions.
Most individuals react to workplace frustration with nearly invisible habits that drive wedges between people and groups. And workplace aggravations are constant—even just a handful a day means thousands per year, per employee!
Responding to frustration with blame and defensiveness is not human...
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59. |  Was Your Boss Raised by Wolves? By: Gerald M. Groe Publisher: Career Press Publication Date: 01-JUN-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: Was Your Boss Raised by Wolves?
Was your boss raised by wolves? You know, that guy you live with every day who snarls and snaps at you? The one who goes out of his way to continually establish his dominance and protect his turf? The answer for most of us is probably “yes.” How do you survive such a carnivore? How do you tame a wolf and avoid being gobbled-up in the organizational food chain?
Was Your Boss Raised By Wolves? Surviving the Organizational Food Chain shows you how to avoid falling victim to the wolf pack, how to read the organizational signs of territoriality, how to avoid a p**sing contest with your boss...
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60. |  By: Robert Mayer Publisher: Career Press Publication Date: 01-APR-2005 Insert Date: 21-DEC-2009 Slots: 1.0 | Overview: How to Win Any Argument
Are you the parent of an argumentative teen or a teen with an argumentative parent?
Are you anticipating an argument with your boss when you ask for a raise?
Are you expecting trouble from a supplier, contractor, landlord, or subordinate?
Or do you just ignore conflict situations hoping that they’ll magically disappear or solve themselves?
The art of argument. It’s mysterious and powerful. It’s the art of having things go your way. But also it’s the art of getting out of your own way. It’s having The Moves. But it’s also about having The Touch.
Arguing. There’s the rough and...
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