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1. 

Social Customer Experience: Engage and Retain Customers through Social Media

Social Customer Experience: Engage and Retain Customers through Social Media

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Publisher: Sybex

Publication Date: 21-APR-2014

Insert Date: 01-MAY-2014

Slots: 1.0

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Social Customer Experience: Engage and Retain Customers through Social Media builds on the prior works of author Dave Evans. As an update to Evans's earlier book Social Media Marketing, the new Social Customer Experience connects the early cases presented in 2010 with significant, contemporary examples, key concepts, and best practices associated with the adoption of social technology by global brands. This latest edition offers a blueprint for transforming your organization's disparate social initiatives into a unified social experience strategy. Most people know that social technologies...

2. 

Check out the new Hyper-V, find new and easier ways to remotely connect back into the office, or learn all about Storage Spaces—these are just a few of the features in Windows Server 2012 R2 that are explained in this updated edition from Windows authority Mark Minasi and a team of Windows Server experts led by Kevin Greene. This book gets you up to speed on all of the new features and functions of Windows Server, and includes real-world scenarios to put them in perspective. If you're a system administrator upgrading to, migrating to, or managing Windows Server 2012 R2, find what you need...

3. 

Todd Lammle's CCNA/CCENT IOS Commands Survival Guide: Exams 100-101, 200-101, and 200-120

Todd Lammle's CCNA/CCENT IOS Commands Survival Guide: Exams 100-101, 200-101, and 200-120

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Publisher: Sybex

Publication Date: 24-FEB-2014

Insert Date: 25-APR-2014

Slots: 1.0

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Your Guide to CCENT and CCNA IOS Commands This book is an ideal supplement to Todd Lammle's CCENT and CCNA Study Guides, and a great quick reference for any Cisco networking administrator. Covering IOS version 15, each chapter begins with a short introduction, explaining what tasks will be discussed, followed by detailed explanations of and examples of the commands. The book includes an easy-to-navigate table of commands broken into the following topic areas: Internetworking and TCP/IP Cisco command line interface (CLI) and Security Device Manager (SDM) Router...

4. 

CCNA Routing and Switching Review Guide: Exams 100-101, 200-101, and 200-120

CCNA Routing and Switching Review Guide: Exams 100-101, 200-101, and 200-120

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Publisher: Sybex

Publication Date: 13-JAN-2014

Insert Date: 22-APR-2014

Slots: 1.0

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Todd Lammle's focused, concise review guide, updated for the latest CCNA exams CCNA is one of the most sought after certifications for IT professionals. If you're preparing for the CCNA Routing and Switching certification, this Sybex review guide offers the best quick review available. Organized by exam objective, it's the perfect supplement to other learning tools, including the Sybex CCNA Routing and Switching Study Guide (ISBN: 9781118749616). All exam topics from exams 100-101, 200-101, and 200-120 are thoroughly covered, and additional study materials including bonus exams,...

5. 

Five Stars: Putting Online Reviews to Work for Your Business

Five Stars: Putting Online Reviews to Work for Your Business

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Publisher: Sybex

Publication Date: 21-JAN-2014

Insert Date: 10-APR-2014

Slots: 1.0

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Create positive visibility for your business with this essential roadmap Everyone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue. Five Stars is the perfect guide to a timely and crucial marketing tactic for today's savvy small business owners and marketers. Find out how to get more (and better) online reviews for your business, track and monitor them, leverage them effectively in social media and elsewhere, and handle negative reviews with aplomb. Packed with...

6. 

Mastering VBA for Microsoft Office 2013

Mastering VBA for Microsoft Office 2013

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Publisher: Sybex

Publication Date: 26-AUG-2013

Insert Date: 11-FEB-2014

Slots: 1.0

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A unique, comprehensive guide to creating custom apps with VBA Automating computing tasks to increase productivity is a goal for businesses of all sizes. Visual Basic for Applications (VBA) is a version of Visual Basic designed to be easily understandable for novice programmers, but still powerful enough for IT professionals who need to create specialized business applications. With this invaluable book, you'll learn how to extend the capabilities of Office 2013 applications with VBA programming and use it for writing macros, automating Office applications, and creating custom...

7. 

Mastering AutoCAD Civil 3D 2014: Autodesk Official Press

Mastering AutoCAD Civil 3D 2014: Autodesk Official Press

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Publisher: Sybex

Publication Date: 26-AUG-2013

Insert Date: 10-JAN-2014

Slots: 1.0

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The complete, detailed reference and tutorial for AutoCAD Civil 3D 2014 AutoCAD Civil 3D is the industry-leading civil engineering software, and this authoritative Autodesk Official Press book has been completely updated to offer you the latest tips, tricks, and techniques of this dynamic engineering program. Packed with new, real-world examples and practical tutorials, this book takes advantage of the authors' extensive experience and Civil 3D expertise, which allows them to share best practices and methods for creating, editing, displaying, labeling and presenting real-world civil...

8. 

Mastering VMware vSphere 5.5

Mastering VMware vSphere 5.5

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Publisher: Sybex

Publication Date: 04-NOV-2013

Insert Date: 24-DEC-2013

Slots: 1.0

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The 2013 edition of the bestselling vSphere book on the market Virtualization remains the hottest trend in the IT world, and VMware vSphere is the industry's most widely deployed virtualization solution. The demand for IT professionals skilled in virtualization and cloud-related technologies is great and expected to keep growing. This comprehensive Sybex guide covers all the features and capabilities of VMware vSphere, showing administrators step by step how to install, configure, operate, manage, and secure it. This perfect blend of hands-on instruction, conceptual explanation, and...

9. 

CCNA Routing and Switching Study Guide: Exams 100-101, 200-101, and 200-120

CCNA Routing and Switching Study Guide: Exams 100-101, 200-101, and 200-120

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Publisher: Sybex

Publication Date: 07-OCT-2013

Insert Date: 14-NOV-2013

Slots: 1.0

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Prepare for the new CCNA exams with this Todd Lammle study guide Cisco author, speaker, and trainer Todd Lammle is considered the authority on all things networking, and his books have sold almost a million copies worldwide. This all-purpose CCNA study guide methodically covers all the objectives of the ICND1 (100-101) and ICND2 (200-101) exams as well as providing additional insight for those taking CCNA Composite (200-120) exam. It thoroughly examines operation of IP data networks, LAN switching technologies, IP addressing (IPv4/IPv6), IP routing technologies, IP services, network...

10. 

Introducing Autodesk Maya 2014: Autodesk Official Press

Introducing Autodesk Maya 2014: Autodesk Official Press

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Publisher: Sybex

Publication Date: 28-MAY-2013

Insert Date: 10-NOV-2013

Slots: 1.0

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What you need to get up and running on Autodesk Maya 2014 Autodesk Maya is the industry-leading 3D animation and effects software, and this detailed Autodesk Official Press book is the ideal way to get you started using Maya like a studio veteran. Professional visual effects artist and Maya expert Dariush Derakhshani clearly explains the basics of modeling, texturing, animating and visual effects for new users, while leading you through fun and challenging lessons that give you plenty of hands-on practice. The book includes a color insert featuring dazzling examples from talented...

11. 

CCENT: Cisco Certified Entry Networking Technician Study Guide: ICND1 Exam 100-101

CCENT: Cisco Certified Entry Networking Technician Study Guide: ICND1 Exam 100-101

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Publisher: Sybex

Publication Date: 12-AUG-2013

Insert Date: 04-SEP-2013

Slots: 1.0

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The latest offering from Cisco Expert Todd Lammle for the New CCENT Certification Written by industry expert and Cisco networking guru, Todd Lammle, CCENT Study Guide improves on the popular Sybex Study Guide approach by providing 100 percent coverage of the ICND1 (#100-101) exam objectives. The book contains detailed information and examples on crucial Cisco networking topics, and provides practical examples and insights drawn from Todd's almost 30 years of real-world experience. You'll also have access to dozens of hands-on labs to get the necessary experience needed to pass the...

12. 

Microsoft Windows Server 2012 Administration Instant Reference

Microsoft Windows Server 2012 Administration Instant Reference

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Publisher: Sybex

Publication Date: 24-JUN-2013

Insert Date: 04-SEP-2013

Slots: 1.0

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Fast, accurate answers for common Windows Server questions Serving as a perfect companion to all Windows Server books, this reference provides you with quick and easily searchable solutions to day-to-day challenges of Microsoft's newest version of Windows Server. Using helpful design features such as thumb tabs, tables of contents, and special heading treatments, this resource boasts a smooth and seamless approach to finding information. Plus, quick-reference tables and lists provide additional on-the-spot answers. Covers such key topics as server roles and functionality, user and...

13. 

Mastering Microsoft Lync Server 2013

Mastering Microsoft Lync Server 2013

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Publisher: Sybex

Publication Date: 04-JUN-2013

Insert Date: 04-SEP-2013

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Everything you need to know to get Lync 2013 up and running smoothly As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts' availability so you can communicate with anyone, anywhere, and at any time. With this hands-on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM; start or join an audio, video, or web conference; or make a phone call through a familiar interface. Packed with real-world exercises throughout, this unique resource encourages you to learn from the best practices and...

14. 

Implement, maintain, and repair SQL Server 2012 databases As the most significant update since 2008, Microsoft SQL Server 2012 boasts updates and new features that are critical to understand. Whether you manage and administer SQL Server 2012 or are planning to get your MCSA: SQL Server 2012 certification, this book is the perfect supplement to your learning and preparation. From understanding SQL Server's roles to implementing business intelligence and reporting, this practical book explores tasks and scenarios that a working SQL Server DBA faces regularly and shows you step by step how...

15. 

Maya Visual Effects The Innovator's Guide: Autodesk Official Press, 2nd Edition

Maya Visual Effects The Innovator's Guide: Autodesk Official Press, 2nd Edition

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Publisher: Sybex

Publication Date: 13-MAY-2013

Insert Date: 03-SEP-2013

Slots: 1.0

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Create innovative CG solutions with Maya and this creative guide Professional Maya artists have to think on their feet. It's nothing for them to receive just vague sketches or incomplete ideas of what the studio wants and have to come up with something brilliant. If you're an intermediate to advanced Maya user, Maya Visual Effects: The Innovator's Guide, Second Edition is what you need to meet the challenge. Professional Maya artist Eric Keller offers inspired solutions and hands-on projects, as well as numerous practical shortcuts and deadlines, so you learn to produce innovative CG...

16. 

Successfully deploy a top-quality Exchange messaging service Rolling out a major messaging service with Microsoft Exchange Server 2013 requires that you not only understand the functionality of this exciting new release, but that you fully grasp all aspects of the larger Exchange server ecosystem as well. This practical book is your best field guide to it all. Written for administrators and consultants in the trenches, this innovative new guide begins with key concepts of Microsoft Exchange Server 2013 and then moves through the recommended practices and processes that are necessary to...

17. 

Cloud Essentials: CompTIA Authorized Courseware for Exam CLO-001

Cloud Essentials: CompTIA Authorized Courseware for Exam CLO-001

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Publisher: Sybex

Publication Date: 04-JUN-2013

Insert Date: 20-AUG-2013

Slots: 1.0

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CompTIA-Authorized courseware for the Cloud Essentials Exam (CLO-001) What better way to get up to speed on cloud computing than with this new book in the popular Sybex Essentials series? Cloud Essentials covers the basics of cloud computing and its place in the modern enterprise. Explore public and private clouds; contrast the "as a service" models for PaaS, SaaS, IaaS, or XaaS platforms; plan security; and more. In addition, the book covers the exam objectives for the both the CompTIA Cloud Essentials (Exam CLO-001) exam and the EXIN Cloud Computing Foundation (EX0-116) certification...

18. 

VMware Private Cloud Computing with vCloud Director

VMware Private Cloud Computing with vCloud Director

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Publisher: Sybex

Publication Date: 01-JUL-2013

Insert Date: 17-AUG-2013

Slots: 1.0

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It's All About Delivering Service with vCloud Director Empowered by virtualization, companies are not just moving into the cloud, they're moving into private clouds for greater security, flexibility, and cost savings. However, this move involves more than just infrastructure. It also represents a different business model and a new way to provide services. In this detailed book, VMware vExpert Simon Gallagher makes sense of private cloud computing for IT administrators. From basic cloud theory and strategies for adoption to practical implementation, he covers all the issues. You'll learn...

19. 

AutoCAD Civil 3D 2014 Essentials: Autodesk Official Press

AutoCAD Civil 3D 2014 Essentials: Autodesk Official Press

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Publisher: Sybex

Publication Date: 24-JUN-2013

Insert Date: 08-AUG-2013

Slots: 1.0

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Quickly learn essential Civil 3D tools and techniques Get a thorough introduction to AutoCAD Civil 3D, the industry-leading engineering software used to design roads, highways, subdivisions, drainage and sewer systems, and more. This Autodesk Official Press book is a unique learning resource that features concise, straightforward explanations and real-world, hands-on exercises and tutorials. With compelling full-color screenshots and approachable exercises that demonstrate core features and functions, the book helps you gain understanding and confidence as you master this premiere civil...

20. 

Mastering Autodesk Inventor 2014 and Autodesk Inventor LT 2014: Autodesk Official Press

Mastering Autodesk Inventor 2014 and Autodesk Inventor LT 2014: Autodesk Official Press

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Publisher: Sybex

Publication Date: 01-JUL-2013

Insert Date: 08-AUG-2013

Slots: 1.0

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An Autodesk Official Press guide to the powerful mechanical design software Autodesk Inventor has been used to design everything from cars and airplanes to appliances and furniture. This comprehensive guide to Inventor and Inventor LT features real-world workflows and work environments, and is packed with practical tutorials that focus on teaching Inventor tips, tricks, and techniques. Additionally, you can download datasets to jump in and practice on any exercise. This reference and tutorial explains key interface conventions, capabilities, tools, and techniques, including design...