New investors can fall into some dangerous traps. If you are new to the stock market, if you need a refresher course in investing basics, or if you are an employee of a corporation that manages its own profit sharing stock plan, this easy-to-use reference guide on everything from research to mutual funds can help you. It provides a basic education on stocks, investing, and the way the market works....

This guide is based on the philosophy that organization is a skill and, like all skills, it can be learned. The author provides steps for creating systems that will save you time and labor, shows you how to keep your desktop clutter-free, helps you avoid procrastination and excuses,and introduces you to organizational tools that will benefit both you and your staff....

As a new manager, how do you construct a performance review that will give your employees balanced, encouraging feedback, yet provide them with the critiquing they may need? This book answers that question. It explains the importance of employee appraisals to your staff's future performance, and details what you need to do before evaluation time comes around. You can learn how to write the review, how to handle the face-to-face part of the review, and how to deal with the aftermath of a bad review. It also gives ideas for establishing goals and priorities that employees can work toward, and...

If you have the responsibility of selecting and evaluating job candidates, this book will give you the tools to carry out an effective interview. Based on the philosophy that the best predictor of future success is past performance, the guide teaches you how to analyze a job, review a resume, and plan and maintain control of an interview. The list of sample questions will help you identify the right person for any job opening....

1919E-7Unleashing the Power of Integrated Service DeliveryHarris Kern's Enterprise Computing Institute Solutions for IT ProfessionalsDelighting IT customers: the real-world, start-to-finish guideIT Services is the first 100% customer-focused guide to satisfying the consumers of your company's IT services — and building the loyalty your IT organization needs. In this book, three leading IT professionals present a fully integrated, comprehensive approach to service delivery in today's global, distributed environments.You'll discover how to establish processes, service and cost models,...

The #1 Windows device driver book—fully updated for Windows 2000! Step-by-step planning, implementation, testing, debugging, installation, and distribution Complete coverage of the new Windows Driver Model (WDM) Practical debugging and interactive troubleshooting CD-ROM: Exclusive tools for streamlining driver development, plus extensive C/C++ sample driver library! Windows Driver Model (WDM) for Windows 2000 and 98—in depth! Building drivers that support Plug-and-Play and Power Management Windows Management Instrumentation: logging device errors...

2229H-4Organizing IT for excellence in 21st century distributed environmentsFew organizations are achieving their goals for reliability, availability, and serviceability in distributed environments—and the obstacles aren't technical, they're organizational. How does one structure an IT organization to succeed with today's tools and architectures? IT Organization: Building a World-Class Infrastructure delivers realistic, specific answers that draw upon the experiences of more than 40 leading companies. You'll discover how to: Design your organization to deliver "any data,...

Manage all the changes driving your business in the 21st century!In a time of unremitting, accelerating technological change, James W. Cortada offers a calm, intelligent path through the wilderness, helping managers understand the big picture and successfully manage the transition to the Internet economy. Cortada shows how to get past the hype associated with innovation, and leverage the best of the new technologies — without abandoning management fundamentals that are more important today than ever.Management How the fundamentals of management will — and won't — apply in the 21st...

The complete "best practices" guide to IT problem resolution! No matter how professional your IT organization, if you can't resolve problems quickly and effectively, you'll lose your stakeholders' confidence—and fail. Nowadays, help desk s aren't enough: companies want true service centers capable of delivering complex, strategic solutions. IT Problem Management is the first single source for building world-class problem management processes. Drawing upon his extensive consulting e xperience, Gary Walker presents specific improvements you can make to achieve breakthrough results in any help...

Your complete guide to today's "killer" wireless apps-and tomorrow's! Covers EVERYTHING you can do with wireless technology! The wireless Web: WAP and beyond Mobile e-commerce: security, payment systems, and more PCS and high-bandwidth 3G cellular Bluetooth: breakthrough short-range wireless applications For consumers, investors, executives, marketing/PR professionals, and developers The next-generation wireless and mobile Internet revolution is under way! Now here's a complete guide to next-generation wireless applications and their business impact, written specifically...